Source
Windows Live Messenger
Code:
Summary
Stopped working
Date
12/20/2009 12:46 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 14.0.8089.726
Application Timestamp: 4a6ce533
Fault Module Name: WLDCore.dll
Fault Module Version: 14.0.8089.726
Fault Module Timestamp: 4a6ce514
Exception Code: c0000005
Exception Offset: 00002ee5
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Extra information about the problem
LCID: 1033
Bucket ID: 1420964030
that one said stopped working this next one said scripted diagnostics native host
Code:
Source
Windows Live Messenger
Summary
Scripted Diagnostics Native Host
Date
12/21/2009 10:53 PM
Status
Report sent
Problem signature
Problem Event Name: PCA2
Problem Signature 01: msnmsgr.exe
Problem Signature 02: 14.0.8089.726
Problem Signature 03: Windows Live Messenger
Problem Signature 04: Windows Live Messenger
Problem Signature 05: Microsoft Corporation
Problem Signature 06: 100
Problem Signature 07: 0
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Extra information about the problem
Bucket ID: 692372850
#1
Prob Event Name = APPCRASH = Application Crash
Exception Code: c0000005
Fault Module Name: WLDCore.dll
Fault Module Version: 14.0.8089.726
Fault Module Timestamp: 4a6ce514
0xc0000005 = memory access violation, i.e., "access denied" or the WLDCore clashed with another driver while/ attempting to occupy a memory address
The timestamp
4a6ce514 =
Sun Jul 26 19:22:27 2009 and version 14.0.8089.726 are correct
#2
Problem Event Name: PCA2
PCA2 = Program Compatibility
Fault Module Timestamp: 4a6ce514, which = Sun Jul 26 19:22:27 2009
Please try a few things -
1. Log into your Live Mail account via
www.hotmail.com - make sure you sign out. The Live ID used should be the same one you use for Live Messenger
2. See if you can log into the Live Mail program installation on your system =-
START | type Live Mail
3. Run Messenger at an elevated administrative level -
START | type Live Messenger | RIGHT-click on Live Messenger - try to log in
4. Log onto a different user account on your system. If you do not have one, activate the Hidden administrator account -
START | type cmd.exe into the start search box | right-click on cmd.exe above under programs - select run as admin. Then type -
Code:
[FONT=lucida console]net user administrator /active:yes[/FONT]
Logoff your account and the user account named Administrator will be waiting for you at the logon screen.
5. Boot into SAFEMODE w/ Networking and try Live Messenger there - tap the F8 key during boot-up
Regards. . .
jcgriff2
.
