Installing as any user does not have privileges

[Aegis]

Guys I would really appreciate any help you can offer me.

My user account is an admin, but I was told Win 7 (Pro x64) has a disabled admin account as well. I enabled this account and even when logged in as that, I am getting errors that have to do with access levels.

"The installer does not have the privileges for [folder location]" I know Computers very well, but I admit I know next to nothing about permissions. I did add my user account to the ADMINISTRATORS group, but this has done nothing for me.

When I check the SECURITY on the folder in question, it says the ADMINISTRATORS group only has SPECIAL rights. I don't know what that means, but if you guys could help me, it would really save me a lot of frustration.

 

[Jonathan_King]

Welcome!

Specifically what folder are you trying to access?

 

[Aegis]

Thanks for the welcome.

In this case (and as what was with most cases when I researched this on Google), it happens when you are installing/uninstalling/repairing programs. In this case, I was installing the 64-bit version of ESET Smart Security 4, and it was installing into C:\Program Files\ESET.

 

[Jonathan_King]

Did you do an Upgrade from Vista or a clean install?

 

[Aegis]

My machine was custom created from a 3rd party. It is installed as a clean OEM copy. This particular PC has never had any other OS on it. I've had it since 11/25/2009, and the problem has only recently started.

 

[Jonathan_King]

How recently did the problem arise? Would a system restore help?

You may also try taking ownership of the folder.

 

[Aegis]

By what I've seen, solution-wise, taking ownership sounds like it would fix the problem (I have not performed that action yet)

I come from a strong background in Windows XP Pro, and when you are a system administrator of the local PC, there is almost nothing you can't do (especially things as simple as installing software) Though I like Windows 7's features and usability boosts, their permission's management seems a lot more intricate and difficult.

My user account is a member of the ADMINISTRATORS GROUP. You'd think giving that group FULL CONTROL on that folder would be enough.... but the permissions are seemingly greyed out where I can't change them, just seem them; and the ADMINISTRATORS group has "SPECIAL" permissions (I have no idea what that means).

 

[zigzag3143]

Thanks for the welcome.

In this case (and as what was with most cases when I researched this on Google), it happens when you are installing/uninstalling/repairing programs. In this case, I was installing the 64-bit version of ESET Smart Security 4, and it was installing into C:\Program Files\ESET.

Anytime you install repair or rmove an app a special group called trusted insstallers own it. You either have to take ownership or add yourself to the trusted installers group.

Let us know if you need help


Ken

 

[Aegis]

I DID see a Trusted Installers group, but I had never seen this group before, so I left it alone. If you can help me take ownership or become a part of that group so that I can install/uninstall programs in my computer, that sounds like it would be a solution.

 

[Jonathan_King]

Use the link I posted above to take ownership.

 

[zigzag3143]

I DID see a Trusted Installers group, but I had never seen this group before, so I left it alone. If you can help me take ownership or become a part of that group so that I can install/uninstall programs in my computer, that sounds like it would be a solution.

A

of course its pretty easy. You might want to install the take ownership on your context menu for future needs. instructions on it (and it is very easy) here http://www.sevenforums.com/tutorials/1911-take-ownership-shortcut.html?ltr=T


Let us know if you need help


Ken

 

[Aegis]

When attempting to TAKE OWNERSHIP of the PROGRAM FILES folder (and all subfolders) I received the following error:

ERROR APPLYING SECURITY:
An error occurred while applying security information to:
C:\Program Files\ESET\ESET Smart Security\callmsi.exe

Access is Denied.

 

[Aegis]

I DID see a Trusted Installers group, but I had never seen this group before, so I left it alone. If you can help me take ownership or become a part of that group so that I can install/uninstall programs in my computer, that sounds like it would be a solution.

A

of course its pretty easy. You might want to install the take ownership on your context menu for future needs. instructions on it (and it is very easy) here http://www.sevenforums.com/tutorials/1911-take-ownership-shortcut.html?ltr=T


Let us know if you need help


Ken

I installed and tried this, and it looked like a command prompt window came up and left, however, how do I know if this worked? Should I see my user account on the security tab of the object I attempted to take ownership of? Because if that's the case, my user account is not there.

 

[Jonathan_King]

Can you skip it, or did it stop there?

You may want to disable ESET for this action.

 

[Jonathan_King]

The command prompt flashing is a sign it worked. Try installing now.

 

[Aegis]

Can you skip it, or did it stop there?

You may want to disable ESET for this action.

You get the option to CONTINUE/CANCEL, and I continued. It came up with that error for just about every single file under the ESET folder location.

ESET is not installed at the moment. I am attempting to reinstall it.

 

[Aegis]

I cannot delete the ESET folder. Even after taking permissions I still do not have rights to. So I tried to reinstalled the software into C:\Program Files\ESET SS

I get the error:
THE INSTALLER HAS INSUFFICIENT PRIVILEGES TO MODIFY THIS FILE:
C:\PROGRAMDATA\ESET\ESET SMART SECURITY\EHTTPSVR.XML

Do I need to take ownership of C:\ProgramData and all subfolders now?

 

[Jonathan_King]

Go ahead.

 

[Aegis]

I did and am getting the same errors for the same folder.

Oi. How can "rights" be so "wong"? :s

 

[Jonathan_King]

Okay, can you restate your problem? You can't install any programs, or just ESET?