Gateway SX2841 Brand New Crashing

[JohnG56]

Hey Guys! I recently got a new GatewaySX2841 and have been installing some freeware without trouble. However, when I installed AVG and restarted the desktop pc it popped up a blue screen after logging-in. After that happened I ran it in safe mode and uninstalled AVG. This didn't help either. The following is the problem information provided by Windows:
Problem signature:
Problem event name: Bluescreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88002D8303C
BCP3: FFFFF88007928F70
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product 768_1

Any ideas?

 

[Capt.Jack Sparrow]

Hey Guys! I recently got a new GatewaySX2841 and have been installing some freeware without trouble. However, when I installed AVG and restarted the desktop pc it popped up a blue screen after logging-in. After that happened I ran it in safe mode and uninstalled AVG. This didn't help either. The following is the problem information provided by Windows:
Problem signature:
Problem event name: Bluescreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88002D8303C
BCP3: FFFFF88007928F70
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product 768_1

Any ideas?

Hello, Welcome to SF,

Please post us the Dump file to analysis it http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

Good Luck,
Captain

 

[JohnG56]

Thanks! How do I recover the dump file? Can I do it from Safe mode? I am currently using my laptop. Thanks again!

 

[Capt.Jack Sparrow]

Thanks! How do I recover the dump file? Can I do it from Safe mode? I am currently using my laptop. Thanks again!

Login into Safe mode with Networking and copy the Dump files and post it here

Good Luck,
Captain

 

[JohnG56]

Okay! I started a new thread with the mini dump attached. Hope this helps! Thank you!

 

[JohnG56]

Here you go!