usb stick was not installed succesfully

[kenobi]

Hi there!
When I plug in a usb stick (2.0 or older) windows 7 shows me the message: " installing new device...". After a few seconds, another message pop-ups: " device driver was not installed succesfully" (I have to mention that I have windows update turned on).

If I heard well, win 7 should have a generic driver which should recognize my device, even if I haven't a certificate for him related with 7...
Help

 

[FZ21Z]

Hi.
Filling these in will help - System Specs. Are there any errors in your Device Manager?

 

[kenobi]

i don't know...
Are you sure (absolutely sure) that win 7 should automatically install al kind of usb sticks, even if they are 2 years old...
In that case, I'll re-install the os...

 

[FZ21Z]

i don't know...

Sorry, don't know what, your system specs or if there are any errors in your device manager? If it's your specs, this will help with that - http://www.piriform.com/speccy, and if you don't know how to access your device manager, click Start, right click Computer, click on Manage, select Device Manager, and if there are yellow triangles, you have a problem with a device.

Are you sure (absolutely sure) that win 7 should automatically install al kind of usb sticks, even if they are 2 years old...

Depends on the hardware really, if it's unsupported or broken then no. How many USB devices have you tried?

 

[kenobi]

Thanks for answer...
Well I checked for details about my pc. It's very new one and do not have "no-name" components. I am absolutely sure that my hardware is in perfect condition.
I also checked Device Manager without the usb device (stick) pluged in... I didn't see any yellow sign...which I believe is a good thing...

I tried 4 usb devices. Only one worked. This was the first tried...I tried it in the first day, when I didn't installed any program on my pc. After a few days I tried the others and receive that message about failure install...I suspect that one of the programs I installed between that period could damage the software (windows ).

I also mention that I have windows update turned on and it is unable to install the drivers...(for usb)

Sorry of my English, but I am not a native English speaker.
Also thank you for the time spent...

 

[FZ21Z]

Thanks for answer...
Well I checked for details about my pc. It's very new one and do not have "no-name" components.

Could you please fill these in - System Specs.

I tried 4 usb devices. Only one worked.

Are the 3 devices you used that failed, compatible with Windows 7? You may need to download the drivers from the manufacturers website.

And your English is fine.