Having system crash on my pc with BSOD

O

ola

New member
Local time
9:21 AM
Messages
2
Dear Forumites,
I am in a serious problem.i have been having system crash on my pc and it will turn up as a bluescreen.the pc will just stop and will rebot immeadiately.The error mesage is:

[FONT=&quot]Problem signature:[/FONT]
[FONT=&quot] Problem Event Name: BlueScreen[/FONT]
[FONT=&quot] OS Version: 6.1.7600.2.0.0.256.1[/FONT]
[FONT=&quot] Locale ID: 1033[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Additional information about the problem:[/FONT]
[FONT=&quot] BCCode: 1000008e[/FONT]
[FONT=&quot] BCP1: C0000005[/FONT]
[FONT=&quot] BCP2: 9275D687[/FONT]
[FONT=&quot] BCP3: A7C2BBEC[/FONT]
[FONT=&quot] BCP4: 00000000[/FONT]
[FONT=&quot] OS Version: 6_1_7600[/FONT]
[FONT=&quot] Service Pack: 0_0[/FONT]
[FONT=&quot] Product: 256_1[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Files that help describe the problem:[/FONT]
[FONT=&quot] C:\Windows\Minidump\040310-18922-01.dmp[/FONT]
[FONT=&quot] C:\Users\shynini\AppData\Local\Temp\WER-51761-0.sysdata.xml[/FONT]


Please anybody with an advise.i dont really know what to do as computer experts are rare in my part of the world.


regards,:confused:
[FONT=&quot][/FONT]
 

My Computer My Computer

At a glance

windows 7
Computer Manufacturer/Model Number
dell
OS
windows 7
ola said:
Dear Forumites,
I am in a serious problem.i have been having system crash on my pc and it will turn up as a bluescreen.the pc will just stop and will rebot immeadiately.The error mesage is:

[FONT=&quot]Problem signature:[/FONT]
[FONT=&quot]Problem Event Name: BlueScreen[/FONT]
[FONT=&quot]OS Version: 6.1.7600.2.0.0.256.1[/FONT]
[FONT=&quot]Locale ID: 1033[/FONT]

[FONT=&quot]Additional information about the problem:[/FONT]
[FONT=&quot]BCCode: 1000008e[/FONT]
[FONT=&quot]BCP1: C0000005[/FONT]
[FONT=&quot]BCP2: 9275D687[/FONT]
[FONT=&quot]BCP3: A7C2BBEC[/FONT]
[FONT=&quot]BCP4: 00000000[/FONT]
[FONT=&quot]OS Version: 6_1_7600[/FONT]
[FONT=&quot]Service Pack: 0_0[/FONT]
[FONT=&quot]Product: 256_1[/FONT]

[FONT=&quot]Files that help describe the problem:[/FONT]
[FONT=&quot]C:\Windows\Minidump\040310-18922-01.dmp[/FONT]
[FONT=&quot]C:\Users\shynini\AppData\Local\Temp\WER-51761-0.sysdata.xml[/FONT]


Please anybody with an advise.i dont really know what to do as computer experts are rare in my part of the world.


regards,:confused:
Click to expand...

Hello ola & welcome to our Forum,
To enable us to help you better we require the dmp files. Please read this - [1 - Novice] How to ask for help with a BSOD problem
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Having system crash on my pc

Dear Forumites,
I am in a serious problem.i have been having system crash on my pc and it will turn up as a bluescreen.the pc will just stop and will rebot immeadiately.The error mesage is:

[FONT=&quot]Problem signature:[/FONT]
[FONT=&quot]Problem Event Name: BlueScreen[/FONT]
[FONT=&quot]OS Version: 6.1.7600.2.0.0.256.1[/FONT]
[FONT=&quot]Locale ID: 1033[/FONT]

[FONT=&quot]Additional information about the problem:[/FONT]
[FONT=&quot]BCCode: 1000008e[/FONT]
[FONT=&quot]BCP1: C0000005[/FONT]
[FONT=&quot]BCP2: 9275D687[/FONT]
[FONT=&quot]BCP3: A7C2BBEC[/FONT]
[FONT=&quot]BCP4: 00000000[/FONT]
[FONT=&quot]OS Version: 6_1_7600[/FONT]
[FONT=&quot]Service Pack: 0_0[/FONT]
[FONT=&quot]Product: 256_1[/FONT]

[FONT=&quot]Files that help describe the problem:[/FONT]
[FONT=&quot]C:\Windows\Minidump\040310-18922-01.dmp[/FONT]
[FONT=&quot]C:\Users\shynini\AppData\Local\Temp\WER-51761-0.sysdata.xml[/FONT]


Please anybody with an advise.i dont really know what to do as computer experts are rare in my part of the world.


regards,:confused:

Attached is the zipped Minidump on my pc
 

My Computer My Computer

At a glance

windows 7
Computer Manufacturer/Model Number
dell
OS
windows 7
ola said:
Dear Forumites,
I am in a serious problem.i have been having system crash on my pc and it will turn up as a bluescreen.the pc will just stop and will rebot immeadiately.The error mesage is:

[FONT=&quot]Problem signature:[/FONT]
[FONT=&quot]Problem Event Name: BlueScreen[/FONT]
[FONT=&quot]OS Version: 6.1.7600.2.0.0.256.1[/FONT]
[FONT=&quot]Locale ID: 1033[/FONT]

[FONT=&quot]Additional information about the problem:[/FONT]
[FONT=&quot]BCCode: 1000008e[/FONT]
[FONT=&quot]BCP1: C0000005[/FONT]
[FONT=&quot]BCP2: 9275D687[/FONT]
[FONT=&quot]BCP3: A7C2BBEC[/FONT]
[FONT=&quot]BCP4: 00000000[/FONT]
[FONT=&quot]OS Version: 6_1_7600[/FONT]
[FONT=&quot]Service Pack: 0_0[/FONT]
[FONT=&quot]Product: 256_1[/FONT]

[FONT=&quot]Files that help describe the problem:[/FONT]
[FONT=&quot]C:\Windows\Minidump\040310-18922-01.dmp[/FONT]
[FONT=&quot]C:\Users\shynini\AppData\Local\Temp\WER-51761-0.sysdata.xml[/FONT]


Please anybody with an advise.i dont really know what to do as computer experts are rare in my part of the world.


regards,:confused:

Attached is the zipped Minidump on my pc
Click to expand...
Ok these crashes are probably caused by some sort of hardware problem.

Here is what I would do:

I would first download memtestx86 and run it for 5 passes...... IIf it passes


run a system file check\

(type cmd in search>right click and run as admin>sfc /scannow (note the space between sfc "/")

Let us know the results


Ken





Code: 
040310-27736-01.dmp    4/3/2010 7:02:20 AM    KERNEL_MODE_EXCEPTION_NOT_HANDLED    0x1000008e    0xc0000005    0x916dd687    0x9606bbec    0x00000000    win32k.sys    win32k.sys+3d687                    32-bit        C:\Users\K\Desktop\Minidump\040310-27736-01.dmp    2    15    7600    
040110-19968-01.dmp    4/1/2010 4:20:56 PM    MUST_SUCCEED_POOL_EMPTY    0x00000041    0x8850fd00    0x00000397    0x000017fe    0x00000000    halmacpi.dll    halmacpi.dll+5b00                    32-bit        C:\Users\K\Desktop\Minidump\040110-19968-01.dmp    2    15    7600    
[
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Hi! Please help me also on what to do with my PC. (:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
... Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 82A92AAA
BCP3: 8BC5FB44
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\072510-24156-01.dmp
C:\Users\Neil\AppData\Local\Temp\WER-59390-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
 

My Computer My Computer

At a glance

Windows 7 Professional 32-Bit512 Mb128 Mb
OS
Windows 7 Professional 32-Bit
Memory
512 Mb
Graphics Card(s)
128 Mb
Hard Drives
C:\ - 160 Gb (149 Gb)
D:\ - 40 Gb (37.2 Gb)
neilgoco said:
Hi! Please help me also on what to do with my PC. (:
Lilja - A bouquet of stories about the Earth - Miniature Cryosphere
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
... Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 82A92AAA
BCP3: 8BC5FB44
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\072510-24156-01.dmp
C:\Users\Neil\AppData\Local\Temp\WER-59390-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Click to expand...

neilgoco,

You are advised to start your OWN thread to seek advice.
By doing so you are likely to attract attention more quickly.

Jan.
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
ola said:
Dear Forumites,
I am in a serious problem.i have been having system crash on my pc and it will turn up as a bluescreen.the pc will just stop and will rebot immeadiately.The error mesage is:

[FONT=&quot]Problem signature:[/FONT]
[FONT=&quot]Problem Event Name: BlueScreen[/FONT]
[FONT=&quot]OS Version: 6.1.7600.2.0.0.256.1[/FONT]
[FONT=&quot]Locale ID: 1033[/FONT]

[FONT=&quot]Additional information about the problem:[/FONT]
[FONT=&quot]BCCode: 1000008e[/FONT]
[FONT=&quot]BCP1: C0000005[/FONT]
[FONT=&quot]BCP2: 9275D687[/FONT]
[FONT=&quot]BCP3: A7C2BBEC[/FONT]
[FONT=&quot]BCP4: 00000000[/FONT]
[FONT=&quot]OS Version: 6_1_7600[/FONT]
[FONT=&quot]Service Pack: 0_0[/FONT]
[FONT=&quot]Product: 256_1[/FONT]

[FONT=&quot]Files that help describe the problem:[/FONT]
[FONT=&quot]C:\Windows\Minidump\040310-18922-01.dmp[/FONT]
[FONT=&quot]C:\Users\shynini\AppData\Local\Temp\WER-51761-0.sysdata.xml[/FONT]


Please anybody with an advise.i dont really know what to do as computer experts are rare in my part of the world.


regards,:confused:

Attached is the zipped Minidump on my pc
Click to expand...

this is coming up in debugger as KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e) which could be ram or it could be a device driver ?

looking at the drivers involved in the crash I reckon it could be your device driver for your easy wireless usb stick ?

the drivers on your system which are badly out of date are
adusbser.sys 0x8c9bc000 0x8c9d2d00 0x00016d00 0x453cfda6 23/10/2006 18:36:38
VSTCNXT3.SYS 0x90509000 0x905be000 0x000b5000 0x48f68ad9 16/10/2008 01:29:13
VSTAZL3.SYS 0x8c94c000 0x8c989000 0x0003d000 0x48f68b0b 16/10/2008 01:30:03
VSTDPV3.SYS 0x90407000 0x90509000 0x00102000 0x48f68b84 16/10/2008 01:32:04
Click to expand...
adusbser.sys is a USB Modem/Serial Device Driver from AnyDATA Corporation ?
If I am right I doubt there is a newer driver for this device and it's possibly unsupported by windows 7, please let us know the exact name and model number ?

VSTCNXT3.SYS , VSTAZL3.SYS and VSTDPV3.SYS are all SoftK56 Modem Driver from Conexant Systems, Inc. and I am confident this is never going to be used by you ?

to disable this go to device manager and unninstall it then reboot and enter your bios settings and disable the device ?

N.B. This reply and analysis to avoid any confusion is to the person quoted ola
 
Last edited:

My Computer My Computer

At a glance

win7 ultimate / virtual boxIntel Core i7 3770K,1155, Ivy BridgeGSkill Ripjaws Z Series 1600 CL 9.0 16GBKFA2 GeForce GTX 670 EX OC 2048MB GDDR5 PCI-E...
Computer Manufacturer/Model Number
built my own
OS
win7 ultimate / virtual box
CPU
Intel Core i7 3770K,1155, Ivy Bridge
Motherboard
MSI Z77A-G43
Memory
GSkill Ripjaws Z Series 1600 CL 9.0 16GB
Graphics Card(s)
KFA2 GeForce GTX 670 EX OC 2048MB GDDR5 PCI-E gfx card
Sound Card
onboard Nvidia HDMI audio
Monitor(s) Displays
ASUS VK222H 22" widescreen LCD monitor
Screen Resolution
1680x1050
Hard Drives
Kingston 128gb SSD
OCZ Vertex 90gb SSD
500GB WDCaviar 16mb 5000KS
320GB WDCaviar 16mb 3200AAKS sata 2
1TB Samsung 16mb HD103SJ sata 2
PSU
Corsair HX 750W ATX2.2 Modular
Cooling
Antec 25 Kuhler H2O 620
Keyboard
logitech
Mouse
logitech MX518
Internet Speed
7mb adsl
ickymay said:
ola said:
Dear Forumites,
I am in a serious problem.i have been having system crash on my pc and it will turn up as a bluescreen.the pc will just stop and will rebot immeadiately.The error mesage is:

[FONT=&quot]Problem signature:[/FONT]
[FONT=&quot]Problem Event Name: BlueScreen[/FONT]
[FONT=&quot]OS Version: 6.1.7600.2.0.0.256.1[/FONT]
[FONT=&quot]Locale ID: 1033[/FONT]

[FONT=&quot]Additional information about the problem:[/FONT]
[FONT=&quot]BCCode: 1000008e[/FONT]
[FONT=&quot]BCP1: C0000005[/FONT]
[FONT=&quot]BCP2: 9275D687[/FONT]
[FONT=&quot]BCP3: A7C2BBEC[/FONT]
[FONT=&quot]BCP4: 00000000[/FONT]
[FONT=&quot]OS Version: 6_1_7600[/FONT]
[FONT=&quot]Service Pack: 0_0[/FONT]
[FONT=&quot]Product: 256_1[/FONT]

[FONT=&quot]Files that help describe the problem:[/FONT]
[FONT=&quot]C:\Windows\Minidump\040310-18922-01.dmp[/FONT]
[FONT=&quot]C:\Users\shynini\AppData\Local\Temp\WER-51761-0.sysdata.xml[/FONT]


Please anybody with an advise.i dont really know what to do as computer experts are rare in my part of the world.


regards,:confused:

Attached is the zipped Minidump on my pc
Click to expand...

this is coming up in debugger as KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e) which could be ram or it could be a device driver ?

looking at the drivers involved in the crash I reckon it could be your device driver for your easy wireless usb stick ?

the drivers on your system which are badly out of date are
adusbser.sys 0x8c9bc000 0x8c9d2d00 0x00016d00 0x453cfda6 23/10/2006 18:36:38
VSTCNXT3.SYS 0x90509000 0x905be000 0x000b5000 0x48f68ad9 16/10/2008 01:29:13
VSTAZL3.SYS 0x8c94c000 0x8c989000 0x0003d000 0x48f68b0b 16/10/2008 01:30:03
VSTDPV3.SYS 0x90407000 0x90509000 0x00102000 0x48f68b84 16/10/2008 01:32:04
Click to expand...
adusbser.sys is a USB Modem/Serial Device Driver from AnyDATA Corporation ?
If I am right I doubt there is a newer driver for this device and it's possibly unsupported by windows 7, please let us know the exact name and model number ?

VSTCNXT3.SYS , VSTAZL3.SYS and VSTDPV3.SYS are all SoftK56 Modem Driver from Conexant Systems, Inc. and I am confident this is never going to be used by you ?

to disable this go to device manager and unninstall it then reboot and enter your bios settings and disable the device ?
Click to expand...



neilgoco and Ickymay

This is the perfect reason to start your own thread as JMH has suggested. Icky analyzed a user from april correctly. Neilgoco got the response but to the wrong question.

It really does get confusing when you tag on to another persons thread

Ken
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
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