Bsod atikmdag · System crash

catroplo · Oct 11, 2017

Bsod atikmpag · System crash

Talk about old system

Hello. I installed W7 Ultimate x64 SP1 on my old pc. The motherboard is asrock 775i65G R2.0. This mobo supports FSB 1066 cpu when you also have an agp graphics card and DDR400 CL 2.5 ram; things that I have except the CL 2.5 ram, I have CL 3.

This is how I did the fresh W7 install: with Intel Celeron D 3,3 GHz, two modules DDR400 ram, 1 GB each -max-; without the graphics card. Because if I install having the card plugged in, the installation won't finish and a Bsod will happen before, blaming it on atikmdag.sys. This is because an agp driver thing idk.
So, after the Windows 7 installation is over and the pc has started for the first time, I replace the cpu: Core 2 quad q6600; and put the ATI Radeon HD 4650 AGP. Run Windows update and install the right drivers. Decent pc for basic tasks, working normally for over a month. Until the other day, when I installed a program, used it, removed it through Control panel, restarted the pc and it didn't get past 'Starting'. I got the bsod. I was, kinda, waiting for this to happen [again], since it happened before but differently.
Before, I don't remember installing anything, but maybe some adware that someone else let run through. I opened Chrome, the adware added, like, an extension and changed the homepage. The window kinda freezed and the blue screen happened. Never was able to recover from that, that's why I reinstalled Windows.

That was before. This time it happened after restarting after uninstalling a program. This program installed some prerequisites, Microsoft visual c++ 2012... I wanna blame it on that.
It's like something makes the system unstable, resulting in a bsod that blames the graphics driver.
I'm not sure if a ram problem, since I've played 4k video from Youtube, and other things this type of ram can't handle. Also not a PSU problem, 'cause though it's a regular one it should've happened before. Not that the video card is faulty, because why it worked again in this second installation; not that it decides to function normally for some time and then not. Though a strange thing has happened after these bsod: past event, green dots in the screen when the color is black, and other when other colors. Recent event, green dots at boot screen.

I tried uninstalling and reinstalling the driver. Tried system restore to a point before the program I mentioned; thought it worked but, after some time, blue screen again. Common problem of bsod and amd cards

...but. can someone figure out what happened here, having told you the incidences of the case.

Thank you

torchwood · Oct 11, 2017

Hi catroplo,

please follow the instructions here please,
Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Help Forums

note 2gb is not really enough, Microsoft visual c++ 2012 is a major resource user.

Roy

catroplo · Oct 11, 2017

Thank you.

I didn't install Visual to use it myself, but it came with the installation of the program I mentioned. Not assuming that's what you meant to tell me.

torchwood · Oct 12, 2017

Hi

Your comp only appears to have updates from your last install date
Troubleshooting an out of date system is pointless, as most BSOD's are caused by this
Note your Bios may also be out of date.

Update failures are possibly being stopped by MS, you have an MSDN product key.

please run this tool, copy/paste the output

http://go.microsoft.com/fwlink/?LinkID=52012

Roy

Visual C++ would have been installed as it required by the other program

catroplo · Oct 12, 2017

Yes, I disabled Windows update a couple days after the OS install. But I installed all the updates available until that date.
I updated the BIOS about a year ago to the latest version which is from 2009

I was planning to buy a product key

but the Bsod happened

. Though I already had Windows update disabled at the time Windows asked me to activate

May I ask what is the tool for?

catroplo · Oct 12, 2017

MGADiag output

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-3CWTY-Y4MPW-CD72J
Windows Product Key Hash: Ie0jep/RW6EuX0b0jwqtFuaabJA=
Windows Product ID: 00426-065-4143513-86862
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {332CF7E9-B697-4A1B-B0FC-B56ABB0E0B63}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170707-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{332CF7E9-B697-4A1B-B0FC-B56ABB0E0B63}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CD72J</PKey><PID>00426-065-4143513-86862</PID><PIDType>5</PIDType><SID>S-1-5-21-1588684783-1368546337-4267814173</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P3.30</Version><SMBIOSVersion major="2" minor="4"/><Date>20091201000000.000000+000</Date></BIOS><HWID>FF243907018400FA</HWID><UserLCID>240A</UserLCID><SystemLCID>0C0A</SystemLCID><TimeZone>Hora est. Pacífico, Sudamérica(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Versión del Servicio de licencias de software: 6.1.7601.17514

Nombre: Windows(R) 7, Ultimate edition
Descripción: Windows Operating System - Windows(R) 7, RETAIL channel
Id. de activación: a0cde89c-3304-4157-b61c-c8ad785d1fad
Id. de aplicación: 55c92734-d682-4d71-983e-d6ec3f16059f
PID extendido: 00426-00172-065-414351-00-9226-7601.0000-2712017
Id. de instalación: 007770810131223655010666335150816965838114161354150191
URL del certificado de procesador: http://go.microsoft.com/fwlink/?LinkID=88338
URL del certificado de maquina: http://go.microsoft.com/fwlink/?LinkID=88339
URL de la licencia de uso: http://go.microsoft.com/fwlink/?LinkID=88341
URL del certificado de clave de producto: http://go.microsoft.com/fwlink/?LinkID=88340
Clave de producto parcial: CD72J
Estado de licencia: notificación
Razón de la notificación: 0xC004F009 (período de gracia expirado).
Recuento de rearmado de Windows restante: 3
Hora de confianza: 12/10/2017 09:27:59 p.m.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:30:2017 21:31
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJJQmUbwk4sdy02zV9OfcfFRELNOWR8wx

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            A_M_I         OEMAPIC 
  FACP            A M I         OEMFACP 
  OEMB            A_M_I         OEMBIOS 
  SSDT            DpgPmm        CpuPm

torchwood · Oct 13, 2017

Hi catroplo

The key >>INSTALLED<< on your system some time in August
J6C9R-C9HHG-3CWTY-Y4MPW-CD72J

Is a widly published MSDN key, and Blocked by MS

You will need to purchase a genuine key.
Once you have a genuine system we will help you but not till then.

Roy

catroplo · Oct 13, 2017

Really?? I will not activate my system when the most likely thing to do after this bsod will be a clean install. I'll do it when I can be sure that this won't happen again. I mean, I know that I should have a genuine system and that I have to have a key to activate Windows as soon as I install.
A coincidence that this happened when I was about (if you believe me) to purchase the key.

catroplo · Oct 19, 2017

Activated Windows. I tried dm log collector again to upload a new file but it zips to 22 bytes

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-RFYV6-MPQ7K-GQC3P
Windows Product Key Hash: vFH/GxbSm+Gw+AX5GwpcpdPh1cs=
Windows Product ID: 00426-383-8676215-06304
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {332CF7E9-B697-4A1B-B0FC-B56ABB0E0B63}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170707-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{332CF7E9-B697-4A1B-B0FC-B56ABB0E0B63}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GQC3P</PKey><PID>00426-383-8676215-06304</PID><PIDType>5</PIDType><SID>S-1-5-21-1588684783-1368546337-4267814173</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P3.30</Version><SMBIOSVersion major="2" minor="4"/><Date>20091201000000.000000+000</Date></BIOS><HWID>FF243907018400FA</HWID><UserLCID>240A</UserLCID><SystemLCID>0C0A</SystemLCID><TimeZone>Hora est. Pacífico, Sudamérica(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Versión del Servicio de licencias de software: 6.1.7601.17514

Nombre: Windows(R) 7, Ultimate edition
Descripción: Windows Operating System - Windows(R) 7, RETAIL channel
Id. de activación: c619d61c-c2f2-40c3-ab3f-c5924314b0f3
Id. de aplicación: 55c92734-d682-4d71-983e-d6ec3f16059f
PID extendido: 00426-00212-383-867621-00-9226-7601.0000-2922017
Id. de instalación: 005090244102700000343456588103682222831034821054808345
URL del certificado de procesador: http://go.microsoft.com/fwlink/?LinkID=88338
URL del certificado de maquina: http://go.microsoft.com/fwlink/?LinkID=88339
URL de la licencia de uso: http://go.microsoft.com/fwlink/?LinkID=88341
URL del certificado de clave de producto: http://go.microsoft.com/fwlink/?LinkID=88340
Clave de producto parcial: GQC3P
Estado de la licencia: con licencia
Recuento de rearmado de Windows restante: 3
Hora de confianza: 19/10/2017 07:33:38 p.m.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:30:2017 21:31
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJJQmUbwk4sdy02zV9OfcfFRELNOWR8wx

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            A_M_I         OEMAPIC 
  FACP            A M I         OEMFACP 
  OEMB            A_M_I         OEMBIOS 
  SSDT            DpgPmm        CpuPm

catroplo · Oct 21, 2017

Hey, I think Windows is genuine now*. Can you help me figuring out what caused this BSOD.

Attached, new report (now has less items) and photos: of the post screen -green dots; and the BSOD

axe0 · Oct 23, 2017

Diagnostics Test

HDD TEST

Note

Please run HDTune first, in the order posted!

Run HDTune to

check the health,
scan for errors, no quick scan but full scan
run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

the health,
the error scan,
the benchmark incl. following
- transfer rate,
- access time,
- burst rate,
- cpu usage.

Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.

Note

Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log :ar: Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums

catroplo · Oct 24, 2017

Hey, thanks.

Health
C (Windows)
D (Documents)

Error scan
C (Windows)
D (Documents)

Benchmark
C only

Didn't run SeaTools DOS but the program for Windows and I forgot to screenshot the "Pass info"

catroplo · Nov 5, 2017

...so, what would be the next step?

Thank you

axe0 · Nov 5, 2017

Sorry for the delay, somehow I missed this thread.

Please run chkdsk /r again, chkdsk has reported 2 times a few fixes. If they or similar fixes are reported your best next step is a hard drive replacement.

Bsod atikmdag · System crash

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