Windows 7 blue screen x64

[Lipew]

Hello everybody! Ill try to post a new thread! sorry for my poor english.

After buy my new Computer, i installed win 7 64 bits version, i installed mobo drivers and when i used to restart i had an error as if I had turned off the PC directly from the outlet, but i could start.After the final update turned off the pc and went to sleep. two days later I turned on and i had the blue screen just before entering the desktop loading the win and i could not start the PC, even when put to the win see what the problem was he gave blue screen and restarted. I disconnected the PC and turned on todey again, ask to restore the windows and stood in the following blue screen:

STOP: 0000021a {FATAL SYSTEM ERROR}
THE SESSION PROCESS OR SYSTEM PROCESS TERMINATED UNEXPECTEDLY WITH A STATUS OF 0X00000000 (0XC0000221 0X001003F0)
THE SYSTEM HAS BEEN SHUT DOWN

OK,Restarted again, I managed to restore the windows, it became normal again. So reinstalled everything I left the windows recognize the drivers not installed any motherboard drivers, so ...installed the updates when I installed the lastest updates blue screen has again before carrying the win to enter the desktop! gave the following error log:


Signature Problem:
Problem Event Name: BlueScreen
Operational System Version: 6.1.7600.2.0.0.256.1
Identification of Location: 1046


Additional Information About the Problem:
BCCode: 24
BCP1: 0000000000190477
BCP2: FFFFF88003B6F398
BCP3: FFFFF88003B6EC00
BCP4: FFFFF8800103AD59
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I would like if someone could help, cause i bought all the pieces separately and its still in warranty. My Ram Memory is running at 1333MHz cause mobo only acepts by overclocking it.

AMD Phenom II x4 965 BE - MSI 790FX-GD70 - 4x 2GB (8GB) DDR 3 Corsair 1600MHz - WD HD 750GB 7200rpm 32MB Cache SATA 3.0Gb/s 3.5
- PSU XFX Black Edition 850w Real - Thermaltake V9 Black Edition - HD 2600XT GDDR4 256MB video card.


THanks!

 

[CarlTR6]

Please read this thread and post back. We will be glad to help you.

http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

 

[Lipew]

Done

Done, uploaded.Thanks!

 

[Capt.Jack Sparrow]

Hello !! Welcome to SF !!

The Dump is pointing to a Windows Core System File which might not be the actual problem. But lets do some basic troubleshooting

HARDWARE DIAGNOSTIC:

Run Hard Drive Diagnostic and Memory Diagnostic

Start | CMD | Right Click and Run as administrator | SFC /SCANNOW

There was a Service execptions with NTSTATUS Error 0xc0000005 usually caused by Firewall / Antivirus. If you have installed any uninstall it completely and also run the Removal Tool to make sure all the left over files are out.

Bugcheck: -

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu May 27 01:57:47.520 2010 (GMT+5)
System Uptime: 0 days 0:00:08.831
BugCheck 24
ERROR_CODE: (NTSTATUS) 0xc0000005
PROCESS_NAME:  smss.exe
IMAGE_NAME:  Ntfs.sys

Hope this helps,
Captain

 

[Lipew]

OK, scan had no problems, i'll do the other tests. I installed nothing, just, windows 7 and when i did the lastests updates i got blue screen...i ran windows with last valid configuration and since 5 hours ago, nothing happend.

 

[Lipew]

OK, scan had no problems, i'll do the other tests. I installed nothing, just, windows 7 and when i did the lastests updates i got blue screen...i ran windows with last valid configuration and since 5 hours ago, nothing happend.

i discoverd that in windows update he installs Windows Malicious Software Removal Tool and i found it on his Paste. Can it help?? Seems to be the same error.

 

[Lipew]

Memory Test

I ran memory test by 10 hours, #6 tests, and no errors.

 

[Capt.Jack Sparrow]

I ran memory test by 10 hours, #6 tests, and no errors.

Ok I believe you used the MemTest86+ to run the Diagnostic. Then as i asked you before what protect i.e. Firewall / Antivirus are you using ??

- Captain

 

[Lipew]

I ran memory test by 10 hours, #6 tests, and no errors.

Ok I believe you used the MemTest86+ to run the Diagnostic. Then as i asked you before what protect i.e. Firewall / Antivirus are you using ??

- Captain

yes, used memtest86+. Not using antivirus, only windows 7 defender that i think it was updated with windows update too, and only windows 7 original firewall.
what should i do now?

 

[Capt.Jack Sparrow]

Follow this Doucment and Enable Driver Verifier http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html

- Captain

 

[Lipew]

ok

i'm doing this test,restarted, and nothing wrong so far. but answer me, the memory test86 test all my 4 memory ram cards? because i have 4 x 2GB. thanks! i will wait for the 36 hours, and post reply again!

 

[Lipew]

Got blue again

Since 4 days without problems, i was watching a youtube video, when my screen got scratched and got blue screen! i dont know what to do. here is the last minidump file. Please help!

 

[Lipew]

can someone help?

 

[Lipew]

BSOD

Here is my last minidump of BSOD recent after screen got scratched.

 

[Lipew]

Minidump

This is my last, from yesterday. Please, can someone read it to me? Thanks!

 

[sammyhale31]

hey, I have almost identical system to you! I have been getting BSOD's left right and centre!!! Removing the ram from slots 3 and 4 fixed it for me! I`m certain there is no problem with the ram itself(Mushkin Radioactive, top stuff!), I think it might be some strange motherboard configuration problem with the MSI. I`ve not figured it out yet why running 4 x 2gb sticks causes problems, but it does! Dunno if there are BIOS updates maybe or it could just be a RAM configuration problem?

Try removing your DDR from slots 3 and 4 and see how it goes!

Cheers,

Samuel