If no exclamation mark and after updating the drivers, still if u have issues, goto device manager, uninstall your dvd drive. Restart and wait for windows to detect and install your dvd drive.
Try this:
Type "Device Manager" in the Start Search box (without apostrophies). Click on DVD/CD ROM Drives, right click on your drive and click "Update Driver software". Has your drive entry got a yellow triangle on it?
Can you try some other CD/DVD and let us know if the issue persists?
I believe the media you are trying to read is corrupt.
Can you try some other CD/DVD and let us know if the issue persists?
I believe the media you are trying to read is corrupt.