Unable to install any USB devices

mtbmed said:

Difusal - I'll give the repair an attempt tomorrow when I get home from duty. btw, my install of WIN 7 is only about a month old and on a clean HDD. Oh well, the beauty and simplicity of PCs ...

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Difusal said:

mtbmed said:

Difusal said:

I haven't had any problems with windows 7 since I did this I now use windows 8 but I used 7 until last month. Just try to do it again and make sure you do every single step hope this helps ya

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I am having same problem and have carefully followed your steps as outlined now two separate times. I also did a cmd line tool to find orphaned drivers and devices and removed them all before a third unsuccessful attempt at your fix. boooooo. I am stumped and at my wit's end. This all started near the same time as a failed install of my cellphone drivers. I uninstalled those but had no further need of either phone or usb devices, so no problem noted afterward. The beginning of this recent issue is due to my Microsoft Mouse (an older usb cabled mouse) right click button failing to work. I bought a new wireless mouse and keyboard to install and now get the failed to install warning. All other efforts to fix have ultimately led me here.
Thoroughly stumped. I can uninstall my old mouse, and it will reinstall correctly. Nothing new will. The new Mouse/USB button/Keyboard install just fine on my other PC running WIN XP.

Thanks for any ideas
????

edit: the link to the cmd line tool (sic) is included for clarification of what I did there: How To Easily Remove Old Drivers from Windows

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Well, I would advise you to open a cmd prompt as admin, and run "sfc /scannow". Let it run and reboot. Sometimes this works like a charm. If it doesn't work, maybe I would tell you to grab the windows 7 installation disk and try to use one of the repair tools. After all that and since we aren't going anywhere, the last option would be reinstall everything: backup your files, format, clean install and that will for sure remove any existing problems. You could install windows 8 though, it's much much better than 7, all the drivers are automatically installed just perfectly!

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neo101 said:

This is an age old problem with USB.

The old (easy) way was simply to pull all USB items/leads out of the sockets.
On a PC make sure no leads deliver electric current and pull the electric lead out of the wall socket for a couple of minutes.

On a laptop you also pull the battery out so no power is getting to computer.

This causes usb to reset itself once it gets its knickers in a twist and solves >98% of usb problems.

Sometimes you have to go one step further to solve this and reset your bios parameters by removing all electric/battery supply then sticking the jumper on the motherboard shorting the cmos for a minute (after also removing motherboard coin-cell battery).

Reinstall laptop battery/plug back in wall
Now put your mouse and keyboard leads back in.
Now ONE BY ONE your old accessory/printer leads etc let usb/OS detect each one before moving to the next item.

All usb probs (except bust accessory/mashed driver /broken lead/completely screwed windows registry) should be solved.

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mtbmed said:

apoorv90 - I tested that on my other PC and my laptop. The USB mouse had no problem running simultaneously with the other mouse on both ...

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Difusal said:

Hey there! I had this same problem too! untill a while ago! It's very frustrating! I spent days on it! So, I will make your job easy by telling how to solve this. This was the way it worked for me!

Here's the solution for the ones who might have this problem:
This worked for me in Windows 7 Ultimate 64bit!
You must have all administrator privileges!

1- Open Windows Explorer

2- Go to C:/Windows/System32/DriverStore

You will have a couple of folders and files.
You will have *.dat files and other file named: infcache.1

3- Right click every file (dont touch the folders!) and choose properties.

4- go to security tab

5- click Edit

6- choose your account and check the box: full control (see ss)

7- Click ok.

8- Repeat to every file

9- Select all the files (*.dat and infcache.1)

10- Press shift+del

11- Press OK.

12- Now, go to C:Windows/System32/Driver Store/File Repository/

13- Search for folder named usbstor.inf

14- Open it (if you have more than one, choose the most recent)

15- Copy "usbstor.inf" and "usbstor.PNF"

16- Paste those two files to C:/Windows/inf

17- Reboot your pc and voilla! :b

If Windows doesnt install them automatically go to device manager, uninstall all unknown devices and the ones with the yellow exclamation mark, then click in "check to see if there is any hardware changes"

Now, Windows will install all your hardware successfully :b



Did it work?

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1. Click on the Start button.
   If you're using Windows XP, also click on Run.
2. In the search box (Windows 7 and Windows Vista) or the Run textbox (Windows XP) type regedit and click OK or press the ENTER key.
   This will open the Registry Editor program.
   Important: Changes to the registry are made in these steps. Take care in making only the changes outlined below. While it's not a necessary step to complete this process, I recommend that you play it safe by backing up the registry keys you're modifying.
3. Locate the HKEY_LOCAL_MACHINE folder under Computer/My Computer and click the |> or (+) icon next to the folder name to expand the folder.
4. Continue to expand folders until you reach the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class registry key.
5. Click on the |> or (+) icon next to the Class key to expand it. You should see a long list of subkeys open up under Class that look something like this: {4D36E965-E325-11CE-BFC1-08002BE10318}.
   Note: Each 32-digit subkey is unique and corresponds to a particular type, or class, of hardware in Device Manager.
6. Determine the Correct Class GUID for the Hardware Device. Using this list, find the correct Class GUID corresponding to the type of hardware that you're seeing the Device Manager error code for.
   For example, let's say your DVD drive is showing a Code 39 error in Device Manager. According to the list above, the GUID for CD/DVD devices is 4D36E965-E325-11CE-BFC1-08002BE10318. Once you know this GUID, you can continue to Step 7.
7. Click the registry subkey corresponding to the device's Class GUID that you determined in the last step.
8. In the results that appear on the window on the right, locate the UpperFilters and LowerFilters values.
   Note: If you don't see either registry values listed, this solution isn't for you. Double check that you're looking at the correct device class but if you're sure you are, you'll have to try a different solution: How to Fix Device Manager Error Codes.
   Note: If you only see one or the other value, that's fine. Just complete Step 9 or Step 10 below.
9. Right-click on UpperFilters and choose Delete.
   Choose Yes to the "Deleting certain registry values could cause system instability. Are you sure you want to permanently delete this value?" question.
10. Repeat Step 9 with the LowerFilters value.
    Note: You might also see an UpperFilters.bak or LowerFilters.bak value but you do not need to delete either of these. Deleting them probably won't hurt anything but neither one is causing the Device Manager error code you're seeing.
11. Close Registry Editor.
12. Restart your computer.
13. Check to see if deleting the UpperFilters and LowerFilters registry values solved your problem.
    If you've completed these steps due to a Device Manager error code, you can view the device's status to see if the error code is gone. If you're here because of a missing DVD or CD drive, check Computer or My Computer and see if your drive has reappeared.
    Important: It may be necessary to reinstall any programs designed to utilize the device you've removed the UpperFilters and LowerFilters values for. For example, if you removed these values for the DVD/CD device, you may have to reinstall your DVD burning software.