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Windows 7: iTunes won't re-open, won't shut down

22 Apr 2009   #1

Windows 7 Ultimate x64 RC1
iTunes won't re-open, won't shut down

Whenever I run iTunes after a boot, it opens fine. After it's been shut down, it won't re-open, and I can't shut it down via Task Manager. Only after I reboot can I run iTunes again. Any ideas?

My System SpecsSystem Spec
22 Apr 2009   #2

Win 7 Pro x64, VM Win XP, Win7 Pro Sandbox, Kubuntu 11

What version of 7 are you running, and are you running iTunes x64 or x86? Attempted to run x86, and 7 7000, and 7077 didn't like it at all. Removed iTunes x86 then installed x64 version.
My System SpecsSystem Spec
22 Apr 2009   #3

Win 7 7100

Itunes and Apple are evil, I found out later that my Iphone cannot sync to Itunes after the win 7 install without wiping my Iphone clean, no back up allowed no sync without this!

I have always hated the snobby attitude of Apple.
My System SpecsSystem Spec

22 Apr 2009   #4

Windows 7077

just remove it and install it again...

i am also using itunes.. its working perfectly.. i tested on every windows 7 versions.. from 7000 to 7077... and its working perfectly (but only checked on x86, though i am sure it will work 100 % fine on x64...) just reinstall and see.. make sure you remove every component of itunes including apple device support etc.. from cpanel..
My System SpecsSystem Spec
11 Jan 2010   #5


I am also having this problem with iTunes, does anyone have a solution?
My System SpecsSystem Spec
11 Jan 2010   #6

Win 7 Ultimate 64-bit SP1 (desktop)

I will never install iTunes, unless someone else buys me an iPod and I can't make it work with Mediamonkey. (and I won't buy an iPod)
My System SpecsSystem Spec
22 Feb 2010   #7

Windows 7
Same Problem with Itunes

I have Windows 7 Ultimate 64 bit and I can launch Itunes once. Once I close it it will not re-open but it is still running. It cannot be closed without turning the computer power off. It will not shut down in task manager or using taskkill/f. Taskkill says it kills the process but it doesn not. Very annoying. Any ideas? Thanks
My System SpecsSystem Spec
24 Feb 2010   #8

Windows 7 64 bit

I'm having the same problem as well, although I can get task manager to shut it down when it freezes. Once it has been shut down, it won't start up even now matter how I try to open it. (Using the desktop icon, the start menu, or typing itunes.exe into run. I am running 7 x64. I just uninstalled and reinstalled yesterday, and this did not solve the problem.
My System SpecsSystem Spec
14 Mar 2010   #9

Windows 7 Ultimate

Quote   Quote: Originally Posted by noob View Post
I will never install iTunes, unless someone else buys me an iPod and I can't make it work with Mediamonkey. (and I won't buy an iPod)
Omg, I spend so many hours with Media Monkey last year, just wanting it to work consistently. People in the forums tried to be helpful, but I think MM is something you either love fanatically or you hate. I really wanted it to replace or even outdo iTunes, but it failed miserably, I think it erased its own library 3 times and never really worked with my iPod. It claimed to work with my Windows Phone too, but never did.

Back on topic, iTunes was working for my on Window 7 32 bit until I installed Windows updates and reboot. Now when I start it it "itunes.exe" appears in my task list, and has some CPU activity at first, but then goes inactive and just sits there. The GUI never comes up. I can kill and restart the process ( including itunes helper ) as often as I want, the GUI never comes up.

I am going to try a reboot and see what happens.
My System SpecsSystem Spec
11 Apr 2010   #10

Windows 7
end Audiodg.exe

I don't know if you guys are still fooling with this, but I found a solution that worked for me.

I haven't checked out what it's supposed to do yet, but I shut down the audiodg.exe process via the task manager and was then able to restart iTunes.

I did also delete the "SC info.sidb" file in this folder: C:\ProgramData\Apple Computer\iTunes\SC Info\SC Info.sidb, before shutting it down; but to be honest, the file was empty before I deleted it so I doubt that made an impact.

My System SpecsSystem Spec

 iTunes won't re-open, won't shut down

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