0X00000116 When start PC first time

[Stern]

Always when I start my PC first time I get 0X00000116 blue screen at windows logo. After that computer restarts and boots perfectly. Does not matter how many times I restart computer after that - it starts fine.
If I will disconnect it from power source and start it again - blue screen.

I did follow this instruction - no luck.
http://www.sevenforums.com/bsod-hel...er-strike-go-error-0x00000116-nvkflt-sys.html

If I remove my Nvidia card and start computer on my Intel Integrated Graphichs - no blue screen.

Motherboard: Gigabyte GA-G31M-ES2L v1
GPU: NVIDIA GeForce 9800 GT
CPU: Intel Core 2 Duo E7600, 2933 MHz (11 x 267)
Windows 7 Ultimate x86

 

[derekimo]

Unfortunately you need to get a legitimate install before any further help can be provided.

You have an OEM install on a retail motherboard,

Host Name:                 7X86-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          7x86
Registered Organization:   
Product ID:                00426-OEM-8992662-00006
Original Install Date:     12/25/2013, 22:11:48
System Boot Time:          3/11/2015, 19:10:56
System Manufacturer:       Gigabyte Technology Co., Ltd.
System Model:              G31M-ES2L
System Type:               X86-based PC

Counterfeit installations such as yours contained heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them

 

[Stern]

This windows was installed on different system, I just put HDD to my PC and reinstalled Chipset drivers. Looks like something is still wrong. Ok. I will reinstall windows!

 

[derekimo]

Yeah, that would do it, have fun with the install.

 

[Chris2005]

Yea, I myself run an OEM system builders copy of Windows 7 on my own computer, so it's a genuine license, bought it on Amazon. Since retail copies are no longer sold.

So my Product ID also contains "OEM" in it, since that's what I bought for my computer. How would that make it not genuine? Technically, system builder is if you're building the computer (as the OEM) for someone else to then be resold to that person. If I understand it correctly.

 

[Stern]

So I just reinstalled Windows with Produkt Key from the sticker on the tower. I am getting the same blue screen! I have not even installed anything else yet. No drivers on any other software.
Maybe the problem is in motherboard-videocard compatibility? I updated BIOS on motherboard already. Same blue screen...

 

[derekimo]

Yea, I myself run an OEM system builders copy of Windows 7 on my own computer, so it's a genuine license, bought it on Amazon. Since retail copies are no longer sold.

So my Product ID also contains "OEM" in it, since that's what I bought for my computer. How would that make it not genuine? Technically, system builder is if you're building the computer (as the OEM) for someone else to then be resold to that person. If I understand it correctly.

Yours is a system builder and will have a different string of numbers in this,

00426-OEM-8992662-00006

Those numbers in that one are only for ACER/GATEWAY/PACKARD.

So it's not the "OEM' that was flagged but the corresponding numbers.

 

[Chris2005]

I'm not an expert as many of the others, who can properly analyze a dump file, but BlueScreenView highlights these three files from your second dump file:

The first set of dump files have these highlighted:

Those numbers in that one are only for ACER/GATEWAY/PACKARD.

So it's not the "OEM' that was flagged but the corresponding numbers.

Ah, ok. Yea, mine starts with 00359.

 

[derekimo]

So I just reinstalled Windows with Produkt Key from the sticker on the tower. I am getting the same blue screen! I have not even installed anything else yet. No drivers on any other software.
Maybe the problem is in motherboard-videocard compatibility? I updated BIOS on motherboard already. Same blue screen...

Yeah, that looks like a system builder product key so you're good.

It's flagging your video card driver, but it's the basic windows installer driver from 2009,

Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:       [COLOR="Red"] Thu May 14 13:48:07 2009[/COLOR] (4A0C8387)
    CheckSum:         00B1940A
    ImageSize:        00B07B00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Try finishing your windows updates, there will be a newer one offered in there if you keep checking.

 

[Stern]

Ok. I will. I had this Videocard installed in different PC (Acer Veriton M261) and have not had any problems. I think that problem is not in drivers, it is in videocard (maybe I have to update BIOS on videocard?)

Anyway, I will install all the Windows updates and drivers from Nvidia web site and will see what it does.

 

[derekimo]

Yeah, just go with the updates and driver for now and see how it goes before you start messing with the card or it's BIOS.

 

[Chris2005]

Kind of off topic, but since it was mentioned, so to speak, what's the difference between the Product ID and the Product Key?

Interestingly enough, I can search "00426-OEM-8992662-00006" and get results on Google, my Product ID, not so much.

 

[derekimo]

Kind of off topic, but since it was mentioned, so to speak, what's the difference between the Product ID and the Product Key?

Interestingly enough, I can search "00426-OEM-8992662-00006" and get results on Google, my Product ID, not so much.

I'm not the best person to answer that but the ID will denote a certain product or product line and the product key from the COA sticker will be unique to that machine.

There are also SLP keys that the big OEM's use when mass installing on their machines but cannot be used for activation on a reinstall.

The reason you had a bunch of Google hits on that one is because it's on all those companies computers for that version, yours isn't.

And let's let that be the end of this off topic chat here.

 

[ICIT2LOL]

This windows was installed on different system, I just put HDD to my PC and reinstalled Chipset drivers. Looks like something is still wrong. Ok. I will reinstall windows!

So I have it right the Hard drive was in the machine that had the original install and you just swapped it out to another machine. Now I might have missed something here but that original install (?OEM) is tied to the original board - unless you got permission from Microsoft to change it to the new board. Just adding drivers is not going to do anything much except give you grief.

Now the old board I take it was Gateway - so what is the brand of the new board - if you are having to updates or install drivers.

The dump files as everyone says are loaded with NVidia driver problems -my suggestion is to roll back to an older driver and try that - just because the latest is the newest doesn't really mean the graphics are going to work A-1.

If you ant some detailed report on the system use this
Using HW Info
PART A:
You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic.
The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
FOR OTHER COMPONENTS
PART B:
Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.
Part B: is the one you want for that and a shot of the readout in part A: would be good too.

 

[Stern]

So I have it right the Hard drive was in the machine that had the original install and you just swapped it out to another machine. Now I might have missed something here but that original install (?OEM) is tied to the original board - unless you got permission from Microsoft to change it to the new board. Just adding drivers is not going to do anything much except give you grief.

Now the old board I take it was Gateway - so what is the brand of the new board - if you are having to updates or install drivers.

Actually, the original board got bad, so I replaced it with a different one (and reinstalled Chipset drivers using ERD). Anyway, it does not matter anymore, because I wiped that HDD and reinstalled OS and I am still getting the same blue screen at the same point (only on first start).

I have not installed drivers and updates yet. Will do this evening, when will be at home.

 

[Gator]

Stern your BIOS is out of date according to your dump files.

GIGABYTE - Motherboard - Socket 775 - GA-G31M-ES2L (rev. 2.3)

Also, when downloading drivers, avoid Gigabyte software and download only the drivers.

 

[Stern]

Gator, my board is revision 1.0. They use different BIOS.

 

[Gator]

Gator, my board is revision 1.0. They use different BIOS.

Ah yeah I guess its a good idea to check that

 

[Boozad]

Anyway, it does not matter anymore, because I wiped that HDD and reinstalled OS and I am still getting the same blue screen at the same point (only on first start).

Please can you upload new logs when new dump files are created.

 

[Stern]

Boozad, I did in post nr. 6. Or you are talking about something else?