Solved 0x80070005 error searching for Updates

NoelDP

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OK... my turn for some help, please :)

WIn 7 Home Premium x64
SP1
Last updates installed 11/1/12 (the full set of Patch Tuesday updates)
Last successful check 15/1/12
Every attempt at checking for updates currently fails with an 0x80070005 error
I tried using the infamous subinacl 'fix' - and get 'subinacl not known' even after uninstalling and reinstalling it.
As far as I can tell, the registry entries are OK anyway.

The Fixit that I get from following the guided help fixed two items first time around - and didn't fix the problem.
Second time around it fied one problem - and that's where we end up in a repeat situation - it fixes one item every time, but fixes nothing in terms of results.


Any more info needed - let me know!
Any advice gratefully received.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
BTDT - Indexing isn't even installed, according to the Services control panel (If someone wants to give me a proper name for the service?????)

I haven't done the Accesschk thing (yet) - mainly because the thread made it obvious that they didn't have too much of a clue :)
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
In the control panel, you don't have Indexing Options?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
In the control panel, you don't have Indexing Options?
Yes - but there's no option to disable it :) (it shows as 'indexing complete, BTW)

I tried stopping WIndows Search in the Services console - but that had no effect
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
What AV are you using Noel ?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire XC-704 x64 bit/ Asus K55A Notebook PC/HP Envy x360 Convertible 15-bq0xx
OS
Windows 10 64bit/Windows 10 64bit/Windows 10 64bit
CPU
Intel Pentium J3710 @ 60GHz/Intel B820,1.7GHz/AMD A9 Radeon
Motherboard
Acer Aspire XC-704 (SOCKET 0)/Asus/HP 8312 (Socket FP4)
Memory
8.00GB DDR3 @ 1599MHz/8GB 2 x 4GB DDR3/8.00GB Dual-Channel
Graphics Card(s)
Intel HD Graphics/Intel/512MB ATI AMD Radeon R5 Graphics (HP
Sound Card
Realtek High Definition Audio/Onboard/AMD High Definition Au
Monitor(s) Displays
Acer LCD K222HQL /Asus 15.6/Generic PnP Monitor (1920x1080@6
Screen Resolution
1920x1080@59Hz/1366 x 768/1920x1080@60Hz
Hard Drives
1863GBWesternn Digital WDC/Asus/119GB SanDisk SD8SN8U-128G-1006 (SSD)
931GB Hitachi HGST HTS721010A9E630 (SATA)
Keyboard
Microsoft Natural Ergonomic Keyboard 4000 (UK)/Inbuilt/Inbui
Mouse
Microsoft Optical Wheel Mouse/Same plus Touchpad/Same + Pad
Internet Speed
Infinity 2 up to 76 Mbps
Antivirus
MSE/MSE/MSE and all 3 have MalwareBytes Premium
Browser
Edge, Firefox/Edge, Firefox/Edge, Firefox, Chrome
Other Info
Seagate Expansion 500GB External Desktop Drive
Seagate Expansion Portable Drives 500GB and 1TB
Epson XP-332 Wireless Printer
MSE - it's the only one installed since I banished the OEM's trial of McCrappy together with the removal tool :) - back in October
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
So does that update as normal because those updates usually show in Windows Update when you click on Installed Updates. :confused:
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire XC-704 x64 bit/ Asus K55A Notebook PC/HP Envy x360 Convertible 15-bq0xx
OS
Windows 10 64bit/Windows 10 64bit/Windows 10 64bit
CPU
Intel Pentium J3710 @ 60GHz/Intel B820,1.7GHz/AMD A9 Radeon
Motherboard
Acer Aspire XC-704 (SOCKET 0)/Asus/HP 8312 (Socket FP4)
Memory
8.00GB DDR3 @ 1599MHz/8GB 2 x 4GB DDR3/8.00GB Dual-Channel
Graphics Card(s)
Intel HD Graphics/Intel/512MB ATI AMD Radeon R5 Graphics (HP
Sound Card
Realtek High Definition Audio/Onboard/AMD High Definition Au
Monitor(s) Displays
Acer LCD K222HQL /Asus 15.6/Generic PnP Monitor (1920x1080@6
Screen Resolution
1920x1080@59Hz/1366 x 768/1920x1080@60Hz
Hard Drives
1863GBWesternn Digital WDC/Asus/119GB SanDisk SD8SN8U-128G-1006 (SSD)
931GB Hitachi HGST HTS721010A9E630 (SATA)
Keyboard
Microsoft Natural Ergonomic Keyboard 4000 (UK)/Inbuilt/Inbui
Mouse
Microsoft Optical Wheel Mouse/Same plus Touchpad/Same + Pad
Internet Speed
Infinity 2 up to 76 Mbps
Antivirus
MSE/MSE/MSE and all 3 have MalwareBytes Premium
Browser
Edge, Firefox/Edge, Firefox/Edge, Firefox, Chrome
Other Info
Seagate Expansion 500GB External Desktop Drive
Seagate Expansion Portable Drives 500GB and 1TB
Epson XP-332 Wireless Printer
Type in the search index and you should have a index option click on it and in the lower right their should be a pause button. Is that their?
Can you go back to a restore point?
It wouldn't hurt to run sfc /scannow. Have you tried it from run as admin. Some times that changes for what ever reason.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Not long ago you all helped me a problem like this with a different code. Just take a read and see if might help you also.
-------------------------------------------------------------

[FONT=&quot]1. Open Internet Explorer.
2. In the "Tools" menu, select "Internet Options".
3. Click on the "Connections" tab.
4. Click on the "LAN Settings".
5. Clear the entries in "Use automatic configuration script" and uncheck "Automatically detect settings."
6. Click on the "Advanced" button.
7. Please delete any entry in the Exceptions section,
8. Click "OK", and return to the previous window. Uncheck "Use Proxy Server for your LAN", and click "OK" to accept the changes.
9. Quit Internet Explorer.[/FONT]

[FONT=&quot]Next, clear your proxy cache.[/FONT]

[FONT=&quot]Step 2 Reset Proxy Cache
===================
1. Click the "Start" Button, click "All programs", and click "Accessories".
2. Right-click "Command Prompt", and click "Run as administrator". If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Type "netsh winhttp reset proxy" (without quotes) at the command prompt, and press Enter.[/FONT]

[FONT=&quot]1. Click "Start", input "NCPA.CPL" (without quotation marks) to Start Search bar and press "Enter".
2. Right-click the network connection and click "Properties". [/FONT]

[FONT=&quot]If you are prompted for an administrator password or confirmation, type the password or provide confirmation.[/FONT]

[FONT=&quot]Step 3 Obtain IP Address auto[/FONT]
[FONT=&quot]==================== [/FONT]
[FONT=&quot]3. Click to highlight "Internet Protocol Version 6 (TCP/IPv6)" and click "Properties".
4. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically".
5. Click "OK".
6. Click to highlight "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties".
7. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically".
8. Click "OK".
9. Reboot the computer.[/FONT]

[FONT=&quot]After finishing the steps above, please go to Windows Update to see if this issue is resolved.
[/FONT]
[FONT=&quot]
[/FONT]

Last edited by Layback Bear; 1 Week Ago at 09:57 AM.. Reason: add line.
My System Specs
sigpic74329_1.gif
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Thanks, Bear!
to answer your questions.... the Pause button is greyed out - presumably because Indexing is not actively doing anything anyhow

(@Joan - MSE is updating normally. The listing of updates in the History shows no problems getting them - but they don't appear in Installed Updates anyhow<g>)

I must admit, I haven't done the resets - I'll do those now and report back in a few minutes

[Later]
Done - no change
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
In the end, the only thing that worked was renaming the SoftwareDistribution folder - which I was *really* trying to avoid, but at least things are all functional now.


Thanks everyone for the assist (the prize for the winner, however goes to PABear in the WU forums on Answers - see the thread here - 0x80070005 error searching for updates - Microsoft Answers )
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Good ol' Bear, he has his uses. :p Glad you got it sorted Noel. ;)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire XC-704 x64 bit/ Asus K55A Notebook PC/HP Envy x360 Convertible 15-bq0xx
OS
Windows 10 64bit/Windows 10 64bit/Windows 10 64bit
CPU
Intel Pentium J3710 @ 60GHz/Intel B820,1.7GHz/AMD A9 Radeon
Motherboard
Acer Aspire XC-704 (SOCKET 0)/Asus/HP 8312 (Socket FP4)
Memory
8.00GB DDR3 @ 1599MHz/8GB 2 x 4GB DDR3/8.00GB Dual-Channel
Graphics Card(s)
Intel HD Graphics/Intel/512MB ATI AMD Radeon R5 Graphics (HP
Sound Card
Realtek High Definition Audio/Onboard/AMD High Definition Au
Monitor(s) Displays
Acer LCD K222HQL /Asus 15.6/Generic PnP Monitor (1920x1080@6
Screen Resolution
1920x1080@59Hz/1366 x 768/1920x1080@60Hz
Hard Drives
1863GBWesternn Digital WDC/Asus/119GB SanDisk SD8SN8U-128G-1006 (SSD)
931GB Hitachi HGST HTS721010A9E630 (SATA)
Keyboard
Microsoft Natural Ergonomic Keyboard 4000 (UK)/Inbuilt/Inbui
Mouse
Microsoft Optical Wheel Mouse/Same plus Touchpad/Same + Pad
Internet Speed
Infinity 2 up to 76 Mbps
Antivirus
MSE/MSE/MSE and all 3 have MalwareBytes Premium
Browser
Edge, Firefox/Edge, Firefox/Edge, Firefox, Chrome
Other Info
Seagate Expansion 500GB External Desktop Drive
Seagate Expansion Portable Drives 500GB and 1TB
Epson XP-332 Wireless Printer
- that makes two of us! :)
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Did I read correctly that McAffee did this to your computer.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Nah - I don't think so, as I ripped it out by the roots as soon as I originally booted the machine.
I suspect that it was just my footling around in there a couple of weeks ago that broke it :huh:
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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