64 Bit issues

[AreYouJoking]

I'm going to preface this with saying I've had no problems running anything up until today. However, as I logged on today nothing wants to run. It looks as though it's an issue with 32 Bit programs. But I'm not positive. Very few programs currently on my computer will run. I can see them starting in the task manager but they immediately stop. None of my Internet programs(IE, Opera, Firefox). The only one currently capable of running is the 64 bit IE.

My first instinct was to run Ad Aware. However, that won't start. It doesn't even run on startup as it is supposed to. I tried to run dxdiag just to see if it would. Got nothing. I read something that recommended downloading and installing Malware bytes. It downloaded but never gave me the installation screen(I'm assuming thats apart of the things that now won't work). None of the programs running under my hidden icons on the taskbar are doing anything if I click them.

I tried running in safe mode. Same problems. I've tried a System restore, to a point yesterday morning when the computer worked fine. Didn't help. I tried a Chkdsk. Nadda. I've got Windows Defender(Apparently it works) scanning now in hopes of finding something. But I'm not holding my breathe. One of my other thoughts was maybe the firewall just went heywire and decided to block everything. But I can't even get to my firewall. That too won't come up on screen.

Sorry if this seems a bit wordy. But does anyone have any idea what could be up?

Few quick other bits of info:

Windows Home 7 Premium
64 Bit Operating system

Quick Edit, I'm staring at Task Manager and it seems like I'm seeing a an "svchost.exe*32bit" running and crashing repeatedly under the list of processes. Could that be an issue?

 

[zigzag3143]

Still may indeed be malware. Try downloading Malware again and installing (and running it) in safe mode.

Also, if you can get into event viewer see what is logged there.


There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Event viewer (local) and look for errors listed in the last day, week, etc. Then go to the windows log>application tab. Finally the windows Logs>system tabs.

You want to look for all errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.

 

[pparks1]

It really sounds like a malware style issue to me, some type of rootkit possibly too.

 

[AreYouJoking]

Tried MalwareBytes again. Still nothing. Downloaded to the desktop so I could keep trying to run the installtion. But when I do nothing loads.

Looking through event viewer now.

Under Window Logs>System:
Two critical(Both the same): ID 41, Source Kernal-Power.
Errors:
Multiple ID's of 7000 and 7009, Source Service Control Manager
ID 10010, Source DistributedCOM
ID 7001, Source Service Control Manager
ID 1060, Source Application popup
ID 10005, Source DistributedCOM
ID 7026, Source Service Control Manager
There are also warnings that caught my eye ID 219, Source Kernal-PnP

From the looks of it, these errors started this morning. Everything prior has been clean. But today has been just repeating instances of these errors.

Windows>Application:
ID 80, Source SideBySide (Reading the description these are all related to something involving something called CoziExpress?)
ID 1000, Source Application error

Side note, Windows Defender just finished a full scan. Found nothing.

 

[ripbox]

Combo-fix sould work for you Bleeping Computer Downloads: ComboFix Download
Good luck! p.s be sure to disable your Anti Virus and allow combo-fix to update its self
The tutorial http://www.bleepingcomputer.com/combofix/how-to-use-combofix

 

[AreYouJoking]

That's not going to work. I can't actually install anything. It will download and everything but like MalwareBytes, when I hit run, nothing happens.

Should also note I got it saved to the desktop as the tutorial states. But trying to open it brings up the Run/Don't run choice and hitting run does nothing.

 

[Sedril]

Maybe try the system sweeper from MS, it's OS independent and runs direct from a CD to scan your computer...

Microsoft Standalone System Sweeper Beta | Microsoft Connect

 

[ripbox]

That's not going to work. I can't actually install anything. It will download and everything but like MalwareBytes, when I hit run, nothing happens.

Should also note I got it saved to the desktop as the tutorial states. But trying to open it brings up the Run/Don't run choice and hitting run does nothing.

it doesn't install, you may want to right click and run as administrator

Can i ask what Anti virus program you have installed?

Edit: also it may help to run in Safe mode if you can not run from your standard Admin account.

 

[AreYouJoking]

Other then using Ad-Aware(Or whatever the virus part of it is called....Ad-Watch Live or something?) I don't think this laptop has had anything on it. Although atm, because Ad Aware is among the programs that won't load up, I don't think anything at all is used.

...Running as an admin doesn't do anything. I'll try safe mode next.

 

[ripbox]

I hope you have chosen Safe Mode With Networking so it can update!

 

[AreYouJoking]

Running from Safe w/ Networking. Still nothing. I have task manager open and I see it in the processes as ComboFix.exe*32 for a second and then it goes away again. So I guess it's an issue with something other then a virus/Malware?

 

[Golden]

Hi,

Please do NOT attempt to run ComboFix without professional guidance from a trained malware fighter : this is hardcore software that will easily render your system useless if you do not know what you are doing. All downloads of Combofix specifically carry this warning. Ignore it at your peril.

Try the System Sweeper recommendation in post #7, and also this guide as a start:

http://www.sevenforums.com/tutorials/166445-microsoft-standalone-system-sweeper.html

Regards,
Golden

 

[ripbox]

Hi,

Please do NOT attempt to run ComboFix without professional guidance from a trained malware fighter : this is hardcore software that will easily render your system useless if you do not know what you are doing. All downloads of Combofix specifically carry this warning. Ignore it at your peril.Golden

HaHa yes i am trained malware fighter so he was in good hands...
it seems to me that there is some processes that is locking the system.....
there are some new little nasties on the seance that are overpowering the most hardcore of removal tools
I would be interested in the task manger list to see if i could pinpoint the process that is causing the issue!

 

[Lebon14]

If you have another desktop or external case, I would remove the hard drive and plug it onto another computer and run Malwarebyte from there. Hope that helps.

 

[AreYouJoking]

http://i42.tinypic.com/5btt78.jpg
http://i42.tinypic.com/dgkkk7.png

That would be the task manager. Although my screenshot doesn't show the svchost.exe*32 loading and dying over and over. So add that on to it.

 

[ripbox]

Although my screenshot doesn't show the svchost.exe*32 loading and dying over and over. So add that on to it.

Yes iv checked over and over the process list and every process seems to be legitimate
Is there any unusual icons in the bottom right of the task bar or any unusual programs popping up at start up other than the ones you know of like curse ect?

Edit: svchost.exe*32 means there is a 32 bit program trying to start-up but something is preventing it from doing so

 

[AreYouJoking]

No programs. However I've been getting error messages on login for a week now. Always the same. There were three, but I found one in msconfig>startup and stopped that. One involves Apple, and the other the Kodiak printer thing. Both unable to start or something. And prior to that it would startup with these bizzare photo download messages(All named random letter combos like rzririkzr) that filled up the temp folder with little pictures of french flags even though cancel was hit every time they pop up. I think Ad Aware eventually caught that though and they haven't been appearing for about a week since the last full scan.

Oh and MSN Messenger started to randomly load on it's own on startup a week ago as well. Would load with some random email like hbservices or something. Like one of the errors though I just went into msconfig and took MSN off the startup list.

 

[curtiswardwell]

Just a suggestion, Have you tried to do a disk repair using the original disk that came with your system or another vista disk from a friend. If I am not mistaken you can put the vista disk amd go thourgh the regular proces until you see the option of bieng able to select repair. Or your other option may to take your HD out and back up your documents and other stiff using a HD cable kit and connect it to another computer via usb. Then just do a complete reinstall of the operating system.

Still Learning, Learning still

Curtis

 

[AreYouJoking]

No, haven't tried to repair anything yet. Was hoping to save that until I'm out of ideas.

 

[ripbox]

curtiswardwell's suggestion is a good one, it sounds to me like only part of the problem was resolved and has left some vital services in a bit of a pickle
but before you do so try going threw Task manager ending USER processes threw process of elimination until you can regain control of your system taking note of which process was ended
if your successful in regaining controll then go to the processes startup entry and stop it.
then retry your scans
you may also want to try:
Spybot Search & destroy
Malware Bytes
Avast: Boot time scan
and if they fail try to re-run Cobofix (heed the warning from Golden)

if nothing seems to work that anyone here has suggested then try curtiswardwell's suggestion