8 gigs total (3.99 RAM usable)?

[Crazymaze]

I've read a lot of forum post about the same problem. I recently purchased Windows 7 64 bit to take advantage of all 8 gigs of RAM that I currently have in my PC that I just built. When I went to check up on my PC stats, it says 8 gigs installed (3.99 usable). I don't know if this a bug or not but I've tried every solution suggested by the forum Reps. and nothing has worked for me. I ran a RAM test to make sure all my ram is working properly and it came out to all 8 gigs working properly. I don't want my PC to think there's only 4 gigs to spare, I want my PC to take advantage of all 8 gigs of RAM.

Here is my build:
Intel i7 920
EVGA GTX 285 1GB
EVGA X58 SLI
CoolerMaster V8
Corsair XMS (2gb x 2) x2
Kingwin Mach 1 1000w
Antec 1200 Gaming Case

 

[nate42nd]

This sounds like something in the BIOS. (could still be in Windows)

Make sure all voltage, timing, frequency setting are "set" in the BIOS

Make sure it's running in triple channel too.

You probably have done this but it's just a reminder.

Welcome to the forums.

 

[SteveUsesWin7]

When your computer boots into POST, does the BIOS screen show 8GB of RAM?

 

[nate42nd]

When your computer boots into POST, does the BIOS screen show 8GB of RAM?

Very good point. Use "pause/break" to stop it and take a look then "print scrn" to resume.

 

[Crazymaze]

I have a screen shot down below to show what my problem is, and yea when I checked the BIOS there was 8 gigs present.

 

[Zahl]

Its a shot in the dark but have you looked in msconfig/boot/advanced options/maximum memory? Make sure its not checked

 

[nate42nd]

Maybe a BIOS update...

I can't imagine that board would need it, but it could be. You could have an early BIOS there.

here's a thread about the same thing....maybe you'll get something from it.

http://www.sevenforums.com/performance-maintenance/32734-6gb-memory-3-99-usable.html

 

[Crazymaze]

Its a shot in the dark but have you looked in msconfig/boot/advanced options/maximum memory? Make sure its not checked

Yes, I have tried msconfig many times now, but I end up with the same result in my screen shot just above.

 

[nate42nd]

This MAY be your problem. Maybe the memory is not on the "supported list" by EVGA.

You might check into this.

8Gig RAM installed, but only 3.99Gig "available"

Might be your board too...

 

[Adrian]

Its a shot in the dark but have you looked in msconfig/boot/advanced options/maximum memory? Make sure its not checked

Yes, I have tried msconfig many times now, but I end up with the same result in my screen shot just above.

Hello Crazymaze, mem usage is dictated by various factors.

• BIOS, is bios set up and do you see memeory address in bios?
• Statrup, do you have a large number of executable files in startup?
• Running services, do you have a large number of executables that are eating up your memory?
• Pagefile.sys what do you have set up as the size of pagefile cache?
• Whats your antivirus, high memory usage tends to lead me to antivirus, Norton is always considered suspect of using high memory.

Check out these factors, as I said I tend to look at antivirus as an issue.

 

[M17x]

Confirm the following at least before attempting what others are suggesting:

If you are using Windows 7 Home BASIC version of Windows 7 installed on your PC it will only address 4GBof physical RAM. You are going to have to upgrade to Windows 7 Home Premium which I think will address either upto 8 or 12 GB of RAM.

The other possibility if you have WIndows 7 Home Premium is that you may have the 32-bit version of Windows 7 installed instead of teh 64-bit version. Check which version was installed on your PC.

BTW - you get both the 32-bit and 64-bit discs with Windows 7 Home Premium and greater. Perhaps you just grabbed the wrong disc out of teh package when you did the install.

 

[nate42nd]

His screenshot proves he has 64 bit installed.

Every case of this happening involves an EVGA motherboard. I think it has to do with EVGA.

(every case I have read so far....I'm sure it's not EVGA only)

I would shut down and "reseat your RAM" it's something to try

 

[M17x]

His screenshot proves he has 64 bit installed.

Every case of this happening involves an EVGA motherboard. I think it has to do with EVGA.

(every case I have read so far....I'm sure it's not EVGA only)

I would shut down and "reseat your RAM" it's something to try

Ooopppsss! Never saw the screen shot down the page.......

 

[Crazymaze]

-Yes
-Just 4 programs (itunes, quicktime, EVGA Precision, and Microsoft Security essentials)
-No, my CPU usage is at 0-1% and memory usage is at 1.06GB
-This is the problem, it says "currently allocated 4087", how do I go about changing it to my 8192?
-Microsoft Security Essentials, but I just want to note that even before I put on MSE, I checked my PC's stats to make sure everything was 'connected' and running at the speed it should be running at.

 

[Crazymaze]

• BIOS, is bios set up and do you see memeory address in bios?
• Statrup, do you have a large number of executable files in startup?
• Running services, do you have a large number of executables that are eating up your memory?
• Pagefile.sys what do you have set up as the size of pagefile cache?
• Whats your antivirus, high memory usage tends to lead me to antivirus, Norton is always considered suspect of using high memory.

-Yes
-Just 4 programs (itunes, quicktime, EVGA Precision, and Microsoft Security essentials)
-No, my CPU usage is at 0-1% and memory usage is at 1.06GB
-This is the problem, it says my virtual memory is "currently allocated 4087", how do I go about changing it to my 8192?
-Microsoft Security Essentials, but I just want to note that even before I put on MSE, I checked my PC's stats to make sure everything was 'connected' and running at the speed it should be running at.[/QUOTE]

 

[nate42nd]

This is the problem, it says my virtual memory is "currently allocated 4087", how do I go about changing it to my 8192?

No this should not make any difference. It's the size of the pagefile, not memory in total. It's fine where it is.

 

[tcman47]

If you are not seeing the full amount of memory in windows 7 64bit then you need to go into your bios and make sure the max memory option box is unchecked.

Page files, startup programs or whatever do not take up 5gb of memory!

TC

 

[Crazymaze]

This is the problem, it says my virtual memory is "currently allocated 4087", how do I go about changing it to my 8192?

No this should not make any difference. It's the size of the pagefile, not memory in total. It's fine where it is.

Ok, do you have any more suggestions at all that could be linked with the OS before I contact EVGA?

 

[nate42nd]

This is the problem, it says my virtual memory is "currently allocated 4087", how do I go about changing it to my 8192?

No this should not make any difference. It's the size of the pagefile, not memory in total. It's fine where it is.

Ok, do you have any more suggestions at all that could be linked with the OS before I contact EVGA?

Go through your BIOS and double check EVERY setting that has anything to do with memory before contacting them. And good luck!

 

[Zahl]

You seem to have looked at everything so I will recommend something else. Looking around the web one can see tons of peeps with the same issue on i7 and it turns out to be the voltage and/or the timings and even the cpu not seated properly.