80073712 Windows Error Update

[NoelDP]

Lack of a disk isn't a problem - see the Tutorial http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R

 

[Swizz]

Hi, Noel....

I have been away since my last post...But as soon, as I turned on the pc..I received 13 Updates.

11 out of the 13 were installed successfully

The only two that didn't install, were...

Security Update for Windows 7 for x64-based Systems (KB2993651)

&

Update for Windows 7 for x64-based Systems (KB2952664)

I just thought I would show the updates that were able to install

 

[NoelDP]

please post the new CBS.log and windowsupdate.log files - I'll take another look and see if anything catches my eye.

 

[Swizz]

https://onedrive.live.com/redir?resid=622F9ABF717EA16A!108

Thanks, Noel

 

[NoelDP]

This appears to be the error sequence involved...

2014-09-10 12:08:08:982 5100 1378 CltUI AU client got new directive = 'Reboot Pending', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return = 0
2014-09-10 12:08:09:372  796 16e8 Driver Matched driver to device PCI\VEN_8086&DEV_0412&SUBSYS_D0001458&REV_06
2014-09-10 12:08:09:372  796 16e8 Driver Status: 0x1802400, ProblemNumber: 0x000016
2014-09-10 12:09:28:936 1684 7ac Misc ===========  Logging initialized (build: 7.6.7600.320, tz: +0100)  ===========
2014-09-10 12:09:28:936 1684 7ac Misc   = Process: C:\Windows\Explorer.EXE
2014-09-10 12:09:28:936 1684 7ac Misc   = Module: C:\Windows\system32\wucltux.dll
2014-09-10 12:09:28:936 1684 7ac Misc WARNING: SUS Client is rebooting system.
2014-09-10 12:09:29:047  796 16d0 AU AU received handle event
2014-09-10 12:09:31:290  796 16d0 Shutdwn user declined update at shutdown
2014-09-10 12:09:31:291  796 16d0 AU Successfully wrote event for AU health state:0
2014-09-10 12:09:31:291  796 16d0 AU AU initiates service shutdown
2014-09-10 12:09:31:291  796 16d0 AU ###########  AU: Uninitializing Automatic Updates  ###########
2014-09-10 12:09:32:456  796 16e8 Agent   * WARNING: Exit code = 0x8024000B
2014-09-10 12:09:32:456  796 16e8 Agent *********
2014-09-10 12:09:32:456  796 16e8 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2014-09-10 12:09:32:456  796 16e8 Agent *************
2014-09-10 12:09:32:456  796 16e8 Agent WARNING: WU client failed Searching for update with error 0x8024000b

This code implies that a manifest file involved is corrupt - the trick is to work out exactly which one.

Unfortunately, there's no clues in the CBS log

The closest I can find is in the CBSPersist log -

2014-09-10 12:04:34, Info                  CBS    Plan: Package: Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.4, Update: 2952664-4_neutral_GDR, current: Absent, pending: Default, start: Absent, applicable: Installed, targeted: Staged, limit: Staged, selected: Default
2014-09-10 12:04:34, Info                  CBS    Perf: Resolve chain started.
2014-09-10 12:04:34, Info                  CSI    [EMAIL="00000028@2014/9/10:11:04:34.608"]00000028@2014/9/10:11:04:34.608[/EMAIL] CSI Transaction @0x391d30 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [77]"TI1.30395623_18136192:2/Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.4"
2014-09-10 12:04:34, Info                  CBS    Exec: Resolving Package: Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.4, Update: 2952664-1_neutral_GDR
2014-09-10 12:04:34, Info                  CBS    Exec: Resolving Package: Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.4, Update: 2952664-1_neutral_GDR, PinDeployment: amd64_ebb096f867541f766e26f3f9e69c6982_31bf3856ad364e35_6.1.7601.18585_none_f0eeb1c3023be3ca
2014-09-10 12:04:34, Info                  CSI    00000029 Performing 1 operations; 1 are not lock/unlock and follow:
  AddCat (14): flags: 0 catfile: @0x19b2938
2014-09-10 12:04:34, Info                  CSI    0000002a Performing 1 operations; 1 are not lock/unlock and follow:
  Stage (1): flags: 8 app: [ebb096f867541f766e26f3f9e69c6982, Version = 6.1.7601.18585, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x19dfc18
2014-09-10 12:04:34, Info                  CBS    Exec: Resolving Package: Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.4, Update: 2952664-3_neutral_GDR
2014-09-10 12:04:34, Info                  CBS    Exec: Resolving Package: Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.4, Update: 2952664-3_neutral_GDR, PinDeployment: amd64_238ed2397d26b23492e19e4ea0a51c3d_31bf3856ad364e35_6.1.7601.18585_none_12bccaa1b38cc839
2014-09-10 12:04:34, Info                  CSI    0000002b Performing 1 operations; 1 are not lock/unlock and follow:
  AddCat (14): flags: 0 catfile: @0x19bb7c8
2014-09-10 12:04:34, Info                  CSI    0000002c Performing 1 operations; 1 are not lock/unlock and follow:
  Stage (1): flags: 8 app: [238ed2397d26b23492e19e4ea0a51c3d, Version = 6.1.7601.18585, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x19bb3d8
2014-09-10 12:04:34, Info                  CBS    Exec: Resolving Package: Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.4, Update: 2952664-4_neutral_GDR
2014-09-10 12:04:34, Info                  CBS    Exec: Resolving Package: Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.4, Update: 2952664-4_neutral_GDR, PinDeployment: amd64_7637a8f8b2ed5e167da0f0a5a12cfb90_31bf3856ad364e35_6.1.7601.18585_none_4b22f911014e2583
2014-09-10 12:04:34, Info                  CSI    0000002d Performing 1 operations; 1 are not lock/unlock and follow:
  AddCat (14): flags: 0 catfile: @0x19bbf18
2014-09-10 12:04:34, Info                  CSI    0000002e Performing 1 operations; 1 are not lock/unlock and follow:
  Stage (1): flags: 8 app: [7637a8f8b2ed5e167da0f0a5a12cfb90, Version = 6.1.7601.18585, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x19bbdf8
2014-09-10 12:04:34, Info                  CSI    0000002f Performing 3 operations; 3 are not lock/unlock and follow:
  PrestageComponent (13): flags: 0 app: (null) comp: Microsoft-Windows-Application-Experience-Program-Data, Version = 6.1.7601.18585, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
  PrestageComponent (13): flags: 0 app: (null) comp: Microsoft-Windows-Application-Experience-Telemetry-SDBs, Version = 6.1.7601.18585, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
  PrestageComponent (13): flags: 0 app: (null) comp: Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18585, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
2014-09-10 12:04:34, Info                  CSI    00000030 Performing 3 operations; 3 are not lock/unlock and follow:
  Stage (1): flags: 8 app: [Microsoft-Windows-Application-Experience-Program-Data, Version = 6.1.7601.18585, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x19bc0c8
  Stage (1): flags: 8 app: [Microsoft-Windows-Application-Experience-Telemetry-SDBs, Version = 6.1.7601.18585, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x19bc668
  Stage (1): flags: 8 app: [Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18585, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x19dfaf8
2014-09-10 12:04:34, Error                 CSI    [EMAIL="00000031@2014/9/10:11:04:34.643"]00000031@2014/9/10:11:04:34.643[/EMAIL] (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(11690): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null)
  MissingWinningComponentKey on resource [100]"amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18503_none_cf98107d99a0f8af"[gle=0x80004005]
2014-09-10 12:04:34, Error                 CSI    00000032 (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #18448# from CCSDirectTransaction::OperateEnding at index 0 of 3 operations, disposition 0[gle=0xd015001a]
2014-09-10 12:04:34, Error                 CSI    00000033 (F) HRESULT_FROM_WIN32(14098) #18255# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddComponents(Flags = 4, a = @0x3e7420, mp = @0x3e7c20, disp = 0)[gle=0x80073712]
2014-09-10 12:04:34, Info                  CBS    Failed to add one or more component [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2014-09-10 12:04:34, Error                 CBS    Failed to complete component closure [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]

but I have no ideas on how to track that through to the root cause.

My recommendation is still a repair install.