Solved 8024402C Windows Check for Update error

[sle3pingz]

so what should i do now?

 

[NoelDP]

Are you still getting the same error?

Please upload the C:\Windows\Windowsupdate.log file - it may give us a clue what's happening.

 

[sle3pingz]

Are you still getting the same error?

Please upload the C:\Windows\Windowsupdate.log file - it may give us a clue what's happening.

yup , i still got the same error when check for update

here's the windowsupdate log

 

[NoelDP]

Here's the relevant parts of the log

2013-02-27 01:14:00:392  796 17fc Misc WARNING: Send failed with hr = 80072ee7.
2013-02-27 01:14:00:392  796 17fc Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2013-02-27 01:14:00:392  796 17fc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <[URL]http://download.windowsupdate.com/v9/1/windowsupdate/redir/muv4wuredir.cab[/URL]>. error 0x8024402c
2013-02-27 01:14:00:392  796 17fc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2013-02-27 01:14:00:392  796 17fc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2013-02-27 01:14:00:392  796 17fc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c

Try the fixit that comes up on this page - Temporary connection-related errors may occur when you use Windows Update or Microsoft Update


Test Windows Update again.

If it still gives the same error, try resetting the BITS queue -

Open an Elevated Command Prompt, and run the following commands.

Net stop bits
Net stop wuauserv
Ipconfig /flushdns
cd \documents and settings\all users\application data\microsoft\network\downloader
Del qmgr0.dat
Del qmgr1.dat
Net start bits
Net start wuauserv
 
.

reboot and then Check for Updates again

 

[sle3pingz]

still same error ...

here's the cmd

 

[sle3pingz]

I try check my registry , i can't find WindowsUpdate at HKEY_LOCAL_MACHINE maybe my registry have some problem ?
only till here "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\" i didn't see \WindowsUpdate\AU , maybe it's related with why i can't check for update ?

 

[Brink]

Hello sle3pingz,

If you haven't already, then you might see if doing OPTION TWO in the tutorial below may be able to help.

http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

 

[NoelDP]

Interestingly, I have a clean install which has just hit this problem - I'll see what I can find that solves it and post back

 

[sle3pingz]

do that Reset , is dangerous Brink? ,

hope you can find the answer soon Noel , i need you help

 

[Brink]

sle3pingz,

Nope. It's not dangerous at all. It only resets and reregisters Windows Update. You don't lose anything.

 

[sle3pingz]

@Brink : Thanks Brink, maybe i will try it if i can't find solution ...

@NoelDP : How Noel ? did you find the solution yet ?

 

[NoelDP]

I *know* I replied to this a couple of days ago! ... the way my connection has been behaving, it musta go lost in the post

My problem was fixed by a reboot and a (temporarily) stable connection - nothing more

 

[sle3pingz]

you solved like that , then how about mine?

i already try reset from Brink Solution, but still not work

 

[shawn77]

This is a network issue.Set your dns servers to google dns and update

 

[sle3pingz]

it's true network issue? i didn't change my connection at all, from first i update till now, sigh ...
how change ?

 

[NoelDP]

Please post an IPCONFIG output - it may show some details

Open an Elevated Command Prompt
run the following commands and post the results.

IPCONFIG /ALL
NETSH WINSOCK RESET

(post the results, then reboot and try Windows Update again)


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

 

[sle3pingz]

still no good Noel,

Here's the Pic :

 

[NoelDP]

Please follow my instructions and paste the text - the picture is missing all the critical data.

 

[sle3pingz]

Sorry Noel , Here it's

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
 
C:\windows\system32>IPCONFIG /ALL
 
Windows IP Configuration
 
Host Name . . . . . . . . . . . . : Frankz-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection 4:
 
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Sierra Wireless HSPA Network Adapter #2
Physical Address. . . . . . . . . : 00-A0-D5-FF-FF-AE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::59be:2acc:2b36:1309%26(Preferred)
IPv4 Address. . . . . . . . . . . : 39.226.37.240(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Lease Obtained. . . . . . . . . . : Wednesday, March 06, 2013 1:17:24 AM
Lease Expires . . . . . . . . . . : Saturday, March 09, 2013 1:17:23 AM
Default Gateway . . . . . . . . . : 192.168.98.28
DHCP Server . . . . . . . . . . . : 39.226.37.253
DHCPv6 IAID . . . . . . . . . . . : 889233621
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-39-8F-14-B8-70-F4-0C-95-4B
 
DNS Servers . . . . . . . . . . . : 192.168.98.28
NetBIOS over Tcpip. . . . . . . . : Disabled
 
Wireless LAN adapter Wireless Network Connection 6:
 
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
4
Physical Address. . . . . . . . . : 8C-A9-82-55-BF-B3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Bluetooth Network Connection 2:
 
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
#2
Physical Address. . . . . . . . . : EC-55-F9-E6-CF-2F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection 5:
 
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
3
Physical Address. . . . . . . . . : 8C-A9-82-55-BF-B3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection 4:
 
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) WiFi Link 1000 BGN #2
Physical Address. . . . . . . . . : 8C-A9-82-55-BF-B2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection 2:
 
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet #2
 
Physical Address. . . . . . . . . : B8-70-F4-0C-94-47
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{71837241-0EB4-4B6D-9238-8BAB2021B082}:
 
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:18e6:317f:d81d:da0f(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::18e6:317f:d81d:da0f%22(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter 6TO4 Adapter:
 
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:27e2:25f0::27e2:25f0(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.98.28
NetBIOS over Tcpip. . . . . . . . : Disabled
 
C:\windows\system32>NETSH WINSOCK RESET
 
Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.
 
 
C:\windows\system32>

 

[NoelDP]

Interesting - you're using a HSPA connection all the time?

A default Gateway with an IP of 192.168.98.28 is rather unusual - but it may just be a quirk of your ISP - but there are some other rather strange settings that I don't understand there.
DHCP is enabled - but the Subnet mask is 255.255.255.255 which implies a fixed IP
(and there's a distinct possibility I'm misreading it!)

Either way I would recommend adding alternative DNS servers to the connection - either Google's or someone else's. I've found that the mobile ISP's servers tend to be flaky at best.

I'll see if I can get someone else to give an opinion.