Solved acer hard drive failure, what now?

pointmanzero

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I bought a refurb acer desktop awhile back, no warranty, tonight my dog knocked over the tower and now the harddrive clicks over and over and the computer won't boot. What do I do now? I could buy another hard drive and put it in but how do I get ahold of a windows 7 disk compatible with my computer, it has to be an acer disk for me to use my product key right? What should I do?
 

My Computer My Computer

OS
windows 7 home premium 64
You don't need an acer disk no. You just need a windows installation disk that's the same version as the cd key sticker on the rear of your computer. You can use that key to activate windows.

You already own a licence to windows so you don't have to pay, you can use a friends installation disk, or aquire one from the internet.

Do you have a drivers disk or another computer you can download the specific driver for you computer via the acer website?

The biggest problem your faced with is the cost of a new HDD. Prices have gone through the roof recently and are more than double that of a few months ago.

Have you taken the old drive out and reseated it? Checked the power and sata connector?

Sent from my BlackBerry 9900 using Tapatalk
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built by badgers!!!
OS
Windows 7 Ultimate x64, & Mac OS X 10.9.2
CPU
Intel Core i5 2500k
Motherboard
Asus P8z68 LE
Memory
Corsair Vengence 8gb 1866mhz
Graphics Card(s)
Nvidia GTX 770 OC
Monitor(s) Displays
2x ASUS LED 22" IPS
Screen Resolution
3840x1080
Hard Drives
240GB Crucial M500 SSD
120gb Corsair Force 3 SSD
1TB Western Digital
PSU
Corsair HX650w Modular
Case
Corsair Air 540
Cooling
Corsair H60 Push/Pull
Keyboard
Corsair K70/ Logitech G27 wheel
Mouse
Saitek R.A.T 9
Internet Speed
Too slow!
Other Info
AMD fusion E350N Home server-Windows Home Server 2011 (also made by badgers!)
2011 Macbook 2.4ghz Core2Duo, 4gb ddr3, 120gb Ocz Vertex SSD

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
I don't know anyone with a windows 7 home premium cd. Does it not need to be an oem cd? I will buy a new hardrive today but will any windows 7 home premium cd work? Where should I look for one? The hardrive is completely gone, the dog is a 6 month puppy I am fostering, I'm still mad at it, I had a ton of stuff on that drive I won't get back.
 

My Computer My Computer

OS
windows 7 home premium 64
Unfortunately, if your key is an OEM key, you are going to need an OEM version of Windows ... that being said, getting recovery discs from Acer may be your best bet! :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
I'm still mad at it, I had a ton of stuff on that drive I won't get back.

Don't be mad at the poor puppy...Be mad at yourself for not backing up.

:zip:

(Had to say it, sorry!)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom-built
OS
Windows 7 Professional SP1 32-bit
CPU
Intel Core 2 Duo E6600 2.4GHz
Motherboard
Asus PL5D2
Memory
4GB DDR2-667 (4x1GB in dual-channel config)
Graphics Card(s)
nVidia GeForce 9800 GT
Sound Card
Creative X-Fi XtremeMusic
Monitor(s) Displays
Acer P236H
Screen Resolution
1920x1200 (DVI)
Hard Drives
OCZ SSD Vertex Plus 60GB SATA (Firmware 3.55), 64MB cache
Hitachi HD321KJ SATA, 320GB, 7200rpm, 16MB cache
PSU
Antec TruePower 2.0
Case
Cooler Master Centurion
Cooling
Too many fans
Keyboard
Standard
Mouse
Microsoft wireless optical mouse
Internet Speed
AT&T U-verse (18mbit/sec)
Antivirus
Microsoft Security Essentials
Browser
Firefox
Other Info
Other devices:
Compaq CQ-60 laptop
Google Nexus 7 (2012) tablet
Nvidia SHIELD tablet (US/LTE)
Hardkernel ODROID-XU single-board computer (Samsung Exynos 5420)
I'm still mad at it, I had a ton of stuff on that drive I won't get back.

Don't be mad at the poor puppy...Be mad at yourself for not backing up.

:zip:

(Had to say it, sorry!)

:ditto: Rule #1 is backup, backup, backup. I've always said it is not whether your hard drive is going out, but when (with or without puppies). My puppie used to think it was fun to go under the desk and pull on the wires. Try a search for Official windows 7 iso downloads.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Thank you for the help guys, I have a recovery disk coming from acer, I assume I can buy pretty much any hardndrive I want, I'm gonn go to a best buy or comp usa (yes we have one here) in a few minutes. The hard drive that went out was a seagate barracuda 7200.12 750GB. If I am buying a new one a might as well buy something a little better I suppose. You guys reccommend anything?/
 

My Computer My Computer

OS
windows 7 home premium 64
The PID stored on your PC will be the manufacturers (mass) PID and not suitable for a clean install. The Clean install PID should be located on a COA sticker that ACER should affix to the PC. Download the clean install ISO here.
Official Windows 7 SP1 ISO from Digital River « My Digital Life
Note: make sure it matches your existing Windows 7 version.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
I went to , https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer and put in my SSID that was on my computer and then ordered a recovery disk for 42 dollars :confused:
So now I am off to get a new harddrive. I should be able to just pop in the drive and recovery disk when it gets here and it should boot up and start installing right?
 

My Computer My Computer

OS
windows 7 home premium 64
Pity you could have had a clean install without the rubbish for $0.
This license was paid for when the PC was first sold.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
The hard drive that went out was a seagate barracuda 7200.12 750GB. If I am buying a new one a might as well buy something a little better I suppose. You guys reccommend anything?/

If it is a boot drive, I'd lean toward Western Digital Caviar Black or Samsung.

Prices are likely up quite a bit from a couple of months ago.

You will have to format and partition it. I'm not sure if a recovery disk is smart enough to do that for you.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
I have 3 Seagate Barracuda 7200.12 1TB without problems. You may just be unlucky or I have been lucky.
I was looking at Samsung Spinpoint but they seem to have caught up in price.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
I got a 1TB Western Digital Caviar Black, it seem to be working fine, it is louder then my last drive.
Anyway I am back up and running thank you everyone for the help.
 

My Computer My Computer

OS
windows 7 home premium 64
That's great news, congratulations. Also, western Digital Black drives ar almost always loud, but they are good drives.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
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