ACER OEM W7x64 Non Genuine after HDD/Malware Issues

Hmm - I need to revise my thinking a bit :(


Assuming the MGADiag comes back unchanged, please run these commands ...

TAKEOWN /F ICACLS C:\Windows\ServiceProfiles\NetworkService /R
ICACLS C:\Windows\ServiceProfiles\NetworkService /grant:r "NT AUTHORITY\SYSTEM":(OI)(CI)(F)
ICACLS C:\Windows\ServiceProfiles\NetworkService /grant:r Administrators:(OI)(CI)(F)
ICACLS C:\Windows\ServiceProfiles\NetworkService /grant:r "NT AUTHORITY\NETWORK SERVICE":(OI)(CI)(F)
ICACLS C:\Windows\ServiceProfiles\NetworkService
ICACLS C:\Windows\ServiceProfiles\NetworkService /e /Q
ICACLS C:\Windows\ServiceProfiles\NetworkService\AppData


I have to go out now - back later to check how you got on!
 
Last edited:

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E5FB64D2-6F10-45AB-8C58-173A0A925D38}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\LCLS\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E5FB64D2-6F10-45AB-8C58-173A0A925D38}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-987475376-978822867-1750259723</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire X3960</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A0                 </Version><SMBIOSVersion major="2" minor="6"/><Date>20101120000000.000000+000</Date></BIOS><HWID>F9F93607018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
C:\Windows\system32\slmgr.vbs(1131, 5) Microsoft VBScript runtime error: Permission denied

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEA6GHWfThNnBd4duwOCE50zy5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ACRSYS		ACRPRDCT
  FACP			ACRSYS		ACRPRDCT
  HPET			ACRSYS		ACRPRDCT
  MCFG			ACRSYS		ACRPRDCT
  SSDT			AMICPU		PROC
  SLIC			ACRSYS		ACRPRDCT
 

My Computer My Computer

At a glance

Win 7 x64 Home Premiumi5-23004GBNvidia GT420
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer X3960
OS
Win 7 x64 Home Premium
CPU
i5-2300
Motherboard
Acer H67
Memory
4GB
Graphics Card(s)
Nvidia GT420
Hard Drives
WD10EARS
Antivirus
Windows Security Essentials
Browser
Chrome
That's different! :)


Licensing Data-->
C:\Windows\system32\slmgr.vbs(1131, 5) Microsoft VBScript runtime error: Permission denied

Please run these commands again so we can see the current status....

ICACLS C:\Windows\ServiceProfiles\NetworkService\AppData
ICACLS C:\Windows\ServiceProfiles\Networkservice
ICACLS C:\Windows\ServiceProfiles
ICACLS C:\Windows\ServiceProfiles\Localservice
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Code: 
C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\NetworkService\AppData
C:\Windows\ServiceProfiles\NetworkService\AppData NT AUTHORITY\SYSTEM:(F)
                                                  BUILTIN\Administrators:(F)
                                                  BUILTIN\Administrators:(I)(OI)
(CI)(F)
                                                  NT SERVICE\TrustedInstaller:(I
)(F)
                                                  NT SERVICE\TrustedInstaller:(I
)(CI)(IO)(F)
                                                  NT AUTHORITY\SYSTEM:(I)(F)
                                                  NT AUTHORITY\SYSTEM:(I)(OI)(CI
)(IO)(F)
                                                  BUILTIN\Administrators:(I)(OI)
(CI)(IO)(F)
                                                  BUILTIN\Users:(I)(RX)
                                                  BUILTIN\Users:(I)(OI)(CI)(IO)(
GR,GE)
                                                  LCLS-PC\Brad:(I)(F)
                                                  CREATOR OWNER:(I)(OI)(CI)(IO)(
F)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\Networkservice
C:\Windows\ServiceProfiles\Networkservice NT AUTHORITY\SYSTEM:(F)
                                          BUILTIN\Administrators:(F)
                                          BUILTIN\Administrators:(OI)(CI)(F)
                                          NT SERVICE\TrustedInstaller:(I)(F)
                                          NT SERVICE\TrustedInstaller:(I)(CI)(IO
)(F)
                                          NT AUTHORITY\SYSTEM:(I)(F)
                                          NT AUTHORITY\SYSTEM:(I)(OI)(CI)(IO)(F)

                                          BUILTIN\Administrators:(I)(F)
                                          BUILTIN\Administrators:(I)(OI)(CI)(IO)
(F)
                                          BUILTIN\Users:(I)(RX)
                                          BUILTIN\Users:(I)(OI)(CI)(IO)(GR,GE)
                                          LCLS-PC\Brad:(I)(F)
                                          CREATOR OWNER:(I)(OI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles
C:\Windows\ServiceProfiles NT SERVICE\TrustedInstaller:(I)(F)
                           NT SERVICE\TrustedInstaller:(I)(CI)(IO)(F)
                           NT AUTHORITY\SYSTEM:(I)(F)
                           NT AUTHORITY\SYSTEM:(I)(OI)(CI)(IO)(F)
                           BUILTIN\Administrators:(I)(F)
                           BUILTIN\Administrators:(I)(OI)(CI)(IO)(F)
                           BUILTIN\Users:(I)(RX)
                           BUILTIN\Users:(I)(OI)(CI)(IO)(GR,GE)
                           CREATOR OWNER:(I)(OI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\Localservice
C:\Windows\ServiceProfiles\Localservice NT AUTHORITY\SYSTEM:(OI)(CI)(F)
                                        BUILTIN\Administrators:(OI)(CI)(F)
                                        NT AUTHORITY\LOCAL SERVICE:(OI)(CI)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>
 

My Computer My Computer

At a glance

Win 7 x64 Home Premiumi5-23004GBNvidia GT420
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer X3960
OS
Win 7 x64 Home Premium
CPU
i5-2300
Motherboard
Acer H67
Memory
4GB
Graphics Card(s)
Nvidia GT420
Hard Drives
WD10EARS
Antivirus
Windows Security Essentials
Browser
Chrome
How on earth did TrustedInstaller (and your User account) get in there? - Must be the propagation command I used :(
It has no rights to be there.

Please run the following commands, and post the results - then I'll try and tidy up a little, since the 'replace' and propagation commands I attempted to use obviously worked differently to what I expected :(

ICACLS C:\Windows\ServiceProfiles\Networkservice /remove TrustedInstaller /T
ICACLS C:\Windows\ServiceProfiles\Networkservice /remove Brad /T
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Completed, didn't think I needed to paste at least 1829 lines:)

Code: 
C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\Networkservice /remove TrustedInstaller /T
Successfully processed 0 files; Failed processing 0 files

ICACLS C:\Windows\ServiceProfiles\Networkservice /remove Brad /T
............
Successfully processed 1829 files; Failed processing 0 files
 

My Computer My Computer

At a glance

Win 7 x64 Home Premiumi5-23004GBNvidia GT420
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer X3960
OS
Win 7 x64 Home Premium
CPU
i5-2300
Motherboard
Acer H67
Memory
4GB
Graphics Card(s)
Nvidia GT420
Hard Drives
WD10EARS
Antivirus
Windows Security Essentials
Browser
Chrome
Oh wow! Ooops, big time...
:)
Let's have another look at them now.

ICACLS C:\Windows\ServiceProfiles\NetworkService\AppData
ICACLS C:\Windows\ServiceProfiles\Networkservice
ICACLS C:\Windows\ServiceProfiles

(the LocalService appears to be OK)
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Code: 
C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\NetworkService\AppData
C:\Windows\ServiceProfiles\NetworkService\AppData NT AUTHORITY\SYSTEM:(F)
                                                  BUILTIN\Administrators:(F)
                                                  BUILTIN\Administrators:(I)(OI)(CI)(F)
                                                  NT SERVICE\TrustedInstaller:(I)(F)
                                                  NT SERVICE\TrustedInstaller:(I)(CI)(IO)(F)
                                                  NT AUTHORITY\SYSTEM:(I)(F)
                                                  NT AUTHORITY\SYSTEM:(I)(OI)(CI)(IO)(F)
                                                  BUILTIN\Administrators:(I)(OI)(CI)(IO)(F)
                                                  BUILTIN\Users:(I)(RX)
                                                  BUILTIN\Users:(I)(OI)(CI)(IO)(GR,GE)
                                                  LCLS-PC\Brad:(I)(F)
                                                  CREATOR OWNER:(I)(OI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\Networkservice
C:\Windows\ServiceProfiles\Networkservice NT AUTHORITY\SYSTEM:(F)
                                          BUILTIN\Administrators:(F)
                                          BUILTIN\Administrators:(OI)(CI)(F)
                                          NT SERVICE\TrustedInstaller:(I)(F)
                                          NT SERVICE\TrustedInstaller:(I)(CI)(IO)(F)
                                          NT AUTHORITY\SYSTEM:(I)(F)
                                          NT AUTHORITY\SYSTEM:(I)(OI)(CI)(IO)(F)
                                          BUILTIN\Administrators:(I)(F)
                                          BUILTIN\Administrators:(I)(OI)(CI)(IO)(F)
                                          BUILTIN\Users:(I)(RX)
                                          BUILTIN\Users:(I)(OI)(CI)(IO)(GR,GE)
                                          LCLS-PC\Brad:(I)(F)
                                          CREATOR OWNER:(I)(OI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles
C:\Windows\ServiceProfiles NT SERVICE\TrustedInstaller:(I)(F)
                           NT SERVICE\TrustedInstaller:(I)(CI)(IO)(F)
                           NT AUTHORITY\SYSTEM:(I)(F)
                           NT AUTHORITY\SYSTEM:(I)(OI)(CI)(IO)(F)
                           BUILTIN\Administrators:(I)(F)
                           BUILTIN\Administrators:(I)(OI)(CI)(IO)(F)
                           BUILTIN\Users:(I)(RX)
                           BUILTIN\Users:(I)(OI)(CI)(IO)(GR,GE)
                           CREATOR OWNER:(I)(OI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>

... and I just realised I do not have non genuine showing on desktop.... der
 

My Computer My Computer

At a glance

Win 7 x64 Home Premiumi5-23004GBNvidia GT420
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer X3960
OS
Win 7 x64 Home Premium
CPU
i5-2300
Motherboard
Acer H67
Memory
4GB
Graphics Card(s)
Nvidia GT420
Hard Drives
WD10EARS
Antivirus
Windows Security Essentials
Browser
Chrome
I think I see what's needed...
Please run the following commands in an Elevated Command Prompt, and post the results.

ICACLS C:\Windows\ServiceProfiles\Networkservice /d /q
ICACLS C:\Windows\ServiceProfiles\Networkservice

It should only be a few lines :)
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
:)
C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\Networkservice /d /q
Invalid parameter "/d"
 

My Computer My Computer

At a glance

Win 7 x64 Home Premiumi5-23004GBNvidia GT420
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer X3960
OS
Win 7 x64 Home Premium
CPU
i5-2300
Motherboard
Acer H67
Memory
4GB
Graphics Card(s)
Nvidia GT420
Hard Drives
WD10EARS
Antivirus
Windows Security Essentials
Browser
Chrome
Grrrrr!

Not enough caffeine!

ICACLS C:\Windows\ServiceProfiles\Networkservice /inheritance:d /q
ICACLS C:\Windows\ServiceProfiles\Networkservice


Sorry about that!
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
No prob Noel :)

Code: 
C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\Networkservice /inheritance:d /q
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\Networkservice
C:\Windows\ServiceProfiles\Networkservice NT AUTHORITY\SYSTEM:(F)
                                          BUILTIN\Administrators:(F)
                                          BUILTIN\Administrators:(OI)(CI)(F)
                                          NT SERVICE\TrustedInstaller:(F)
                                          NT SERVICE\TrustedInstaller:(CI)(IO)(F)
                                          NT AUTHORITY\SYSTEM:(F)
                                          NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(F)
                                          BUILTIN\Administrators:(F)
                                          BUILTIN\Administrators:(OI)(CI)(IO)(F)
                                          BUILTIN\Users:(RX)
                                          BUILTIN\Users:(OI)(CI)(IO)(GR,GE)
                                          LCLS-PC\Brad:(F)
                                          CREATOR OWNER:(OI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>
 

My Computer My Computer

At a glance

Win 7 x64 Home Premiumi5-23004GBNvidia GT420
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer X3960
OS
Win 7 x64 Home Premium
CPU
i5-2300
Motherboard
Acer H67
Memory
4GB
Graphics Card(s)
Nvidia GT420
Hard Drives
WD10EARS
Antivirus
Windows Security Essentials
Browser
Chrome
Good - that's a little less cluttered now :)
Now, let's try it again...

ICACLS C:\Windows\ServiceProfiles\Networkservice /remove "NT SERVICE\TrustedInstaller" /T
ICACLS C:\Windows\ServiceProfiles\Networkservice /remove "NT AUTHORITY\SYSTEM" /T
ICACLS C:\Windows\ServiceProfiles\Networkservice /grant "NT AUTHORITY\SYSTEM":(OI)(CI)(F) /T
ICACLS C:\Windows\ServiceProfiles\Networkservice /remove Users /T
ICACLS C:\Windows\ServiceProfiles\Networkservice /remove Brad /T
ICACLS C:\Windows\ServiceProfiles\Networkservice /remove "CREATOR OWNER" /T
ICACLS C:\Windows\ServiceProfiles\Networkservice /remove Administrators /T
ICACLS C:\Windows\ServiceProfiles\Networkservice /grant Administrators:(OI)(CI)(F) /T
CLS
ICACLS C:\Windows\ServiceProfiles\Networkservice
ICACLS C:\Windows\ServiceProfiles\Networkservice\AppData


It'll clear the screen before running the report for output - please post the final screen.
 
Last edited:

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Code: 
[B]ICACLS C:\Windows\ServiceProfiles\Networkservice /remove "NT SERVICE\TrustedInstaller" /T[/B]
...........
Successfully processed 1829 files; Failed processing 0 files

[B]ICACLS C:\Windows\ServiceProfiles\Networkservice /remove "NT AUTHORITY\SYSTEM" /T[/B]
...........
Successfully processed 1829 files; Failed processing 0 files

[B]ICACLS C:\Windows\ServiceProfiles\Networkservice /grant "NT AUTHORITY\SYSTEM":(OI)(CI)(F) /T[/B]
...........
Successfully processed 1829 files; Failed processing 0 files

[B]ICACLS C:\Windows\ServiceProfiles\Networkservice /remove Users /T[/B]
...........
Successfully processed 1829 files; Failed processing 0 files

[B]ICACLS C:\Windows\ServiceProfiles\Networkservice /remove Brad /T[/B]
...........
Successfully processed 1829 files; Failed processing 0 files

[B]ICACLS C:\Windows\ServiceProfiles\Networkservice /remove "CREATOR OWNER" /T[/B]
...........
Successfully processed 1829 files; Failed processing 0 files

[B]ICACLS C:\Windows\ServiceProfiles\Networkservice /remove Administrators /T[/B]
processed file: C:\Windows\ServiceProfiles\Networkservice
C:\Windows\ServiceProfiles\Networkservice\*: Access is denied.
Successfully processed 1 files; Failed processing 1 files

[B]ICACLS C:\Windows\ServiceProfiles\Networkservice /grant Administrators:(OI)(CI)(F) /T[/B]
...........
Successfully processed 1829 files; Failed processing 0 files

[B]ICACLS C:\Windows\ServiceProfiles\Networkservice[/B]
C:\Windows\ServiceProfiles\Networkservice BUILTIN\Administrators:(OI)(CI)(F)
                                          NT AUTHORITY\SYSTEM:(OI)(CI)(F)

Successfully processed 1 files; Failed processing 0 files

[B]ICACLS C:\Windows\ServiceProfiles\Networkservice\AppData[/B]
C:\Windows\ServiceProfiles\Networkservice\AppData BUILTIN\Administrators:(F)
                                                  BUILTIN\Administrators:(OI)(CI)(F)
                                                  NT AUTHORITY\SYSTEM:(OI)(CI)(F)
                                                  BUILTIN\Administrators:(I)(OI)(CI)(F)
                                                  NT AUTHORITY\SYSTEM:(I)(OI)(CI)(F)

Successfully processed 1 files; Failed processing 0 files
 

My Computer My Computer

At a glance

Win 7 x64 Home Premiumi5-23004GBNvidia GT420
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer X3960
OS
Win 7 x64 Home Premium
CPU
i5-2300
Motherboard
Acer H67
Memory
4GB
Graphics Card(s)
Nvidia GT420
Hard Drives
WD10EARS
Antivirus
Windows Security Essentials
Browser
Chrome
That looks a lot tidier - but somehow the Networkservice has lost its permissions again :(

Please run the following commands in an Elevated Command Prompt..

ICACLS C:\Windows\ServiceProfiles\Networkservice /grant "NT AUTHORITY\Network Service":(OI)(CI)(F)
ICACLS C:\Windows\ServiceProfiles\Networkservice

post the results, and reboot - then run another MGADiag report
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Code: 
ICACLS C:\Windows\ServiceProfiles\Networkservice /grant "NT AUTHORITY\Network Service":(OI)(CI)(F)
ICACLS C:\Windows\ServiceProfiles\Networkservice


C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\Networkservice /grant "NT AUTHORITY\Network Service":(OI
)(CI)(F)
processed file: C:\Windows\ServiceProfiles\Networkservice
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\Networkservice
C:\Windows\ServiceProfiles\Networkservice NT AUTHORITY\NETWORK SERVICE:(OI)(CI)(F)
                                          BUILTIN\Administrators:(OI)(CI)(F)
                                          NT AUTHORITY\SYSTEM:(OI)(CI)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>
 

My Computer My Computer

At a glance

Win 7 x64 Home Premiumi5-23004GBNvidia GT420
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer X3960
OS
Win 7 x64 Home Premium
CPU
i5-2300
Motherboard
Acer H67
Memory
4GB
Graphics Card(s)
Nvidia GT420
Hard Drives
WD10EARS
Antivirus
Windows Security Essentials
Browser
Chrome
Rebooted:

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E5FB64D2-6F10-45AB-8C58-173A0A925D38}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\LCLS\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E5FB64D2-6F10-45AB-8C58-173A0A925D38}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-987475376-978822867-1750259723</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire X3960</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A0                 </Version><SMBIOSVersion major="2" minor="6"/><Date>20101120000000.000000+000</Date></BIOS><HWID>F9F93607018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514
Error: product key not found.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEA6GHWfThNnBd4duwOCE50zy5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ACRSYS		ACRPRDCT
  FACP			ACRSYS		ACRPRDCT
  HPET			ACRSYS		ACRPRDCT
  MCFG			ACRSYS		ACRPRDCT
  SSDT			AMICPU		PROC
  SLIC			ACRSYS		ACRPRDCT
 

My Computer My Computer

At a glance

Win 7 x64 Home Premiumi5-23004GBNvidia GT420
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer X3960
OS
Win 7 x64 Home Premium
CPU
i5-2300
Motherboard
Acer H67
Memory
4GB
Graphics Card(s)
Nvidia GT420
Hard Drives
WD10EARS
Antivirus
Windows Security Essentials
Browser
Chrome
Code: 
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Error: product key not found.
Whilst we wait for Noel, it might be worth trying to validate Windows again?
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Perhaps - but I prefer to use this method to see if re-activation will take place naturally...

Please first try recreating Licensing Store.

Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
IF EXIST tokens.bar DEL tokens.bar
REN tokens.dat tokens.bar
net start sppsvc
slui.exe

After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report.

(Note: the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it may be broken in the Forum listing)
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Code: 
C:\Windows\system32>net stop sppsvc
The Software Protection service is stopping.
The Software Protection service was stopped successfully.


C:\Windows\system32>cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPla
tform

C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform>IF EXIST tokens
.bar DEL tokens.bar

C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform>REN tokens.dat
tokens.bar
The process cannot access the file because it is being used by another process.

C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform>
 

My Computer My Computer

At a glance

Win 7 x64 Home Premiumi5-23004GBNvidia GT420
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer X3960
OS
Win 7 x64 Home Premium
CPU
i5-2300
Motherboard
Acer H67
Memory
4GB
Graphics Card(s)
Nvidia GT420
Hard Drives
WD10EARS
Antivirus
Windows Security Essentials
Browser
Chrome
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