APPCRASHES with same fault module MSRATING.DLL

kingtaf

New member
Local time
10:13 PM
Messages
3
Some of my programs keep crashing whenever I start them. They all have one thing in common, the faulty dll is MSRATING.DLL. Here's one of the error details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Sunuradiotv.exe
Application Version: 1.0.0.0
Application Timestamp: 4ce9aefd
Fault Module Name: MSRATING.dll
Fault Module Version: 9.0.8112.16421
Fault Module Timestamp: 4d76256b
Exception Code: c0000005
Exception Offset: 0001567a
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 366f
Additional Information 2: 366fe7d721869c2d6103778c9fb07032
Additional Information 3: 92c2
Additional Information 4: 92c2e73654c696cdd26bc23d31100ff7

I have tried replacing the dll but it didn't work. Help please!
 

My Computer My Computer

Computer Manufacturer/Model Number
Lenovo Thinkpad W510
OS
Windows 7 Enterprise 64bit
CPU
Intel Core i7 720QM
Memory
4GB
Graphics Card(s)
NVIDIA Quadro 880M FX
Monitor(s) Displays
15.6"
Hard Drives
500GB Seagate 7200.4 HDD
Try the sfc /scannow command. It may fix it.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
Ok I m trying it right now and will let you know if it works. Thanks
 

My Computer My Computer

Computer Manufacturer/Model Number
Lenovo Thinkpad W510
OS
Windows 7 Enterprise 64bit
CPU
Intel Core i7 720QM
Memory
4GB
Graphics Card(s)
NVIDIA Quadro 880M FX
Monitor(s) Displays
15.6"
Hard Drives
500GB Seagate 7200.4 HDD
The sfc command recongnized there was something wrong with msrating.dll but could not fix it. Apps are still crashing.

This is what the sfc log says:
CSI 000000e4 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-ie-ratings_31bf3856ad364e35_9.4.8112.16421_none_3c307c962f5efd72\msrating.dll do not match actual file [l:24{12}]"msrating.dll" :
CSI 000000e5 [SR] Cannot repair member file [l:24{12}]"msrating.dll" of Microsoft-Windows-IE-Ratings, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 

My Computer My Computer

Computer Manufacturer/Model Number
Lenovo Thinkpad W510
OS
Windows 7 Enterprise 64bit
CPU
Intel Core i7 720QM
Memory
4GB
Graphics Card(s)
NVIDIA Quadro 880M FX
Monitor(s) Displays
15.6"
Hard Drives
500GB Seagate 7200.4 HDD

My Computer My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
Back
Top