Solved appinfo service

icebird

New member
Local time
10:10 AM
Messages
5
Hello,

I'm noticing that 1.5GB of ram and 25% of cpu is being consumed by svchost.exe and the services tab in task manager shows that aelookupsvc & appinfo are the ones that are related to that svchost.exe. I did some google search about those two services and found that aelookupsvc is important service if there're old softwares in the computer or something like that and since I got none then I disabled it and restarted the computer to see the results but it didn't even minimize the issue as the same 1.5GB ram is still being used by now appinfo service only and when searching on google about appinfo service I was left confused as some said it's an important service and shouldn't be stopped and it was true cause when I disabled it I faced some issues as not being able to run services.exe and I had to boot in safe mode and enable it again (put on manual as it was before) to back to normal again.. But that will leave my problem unsolved :(

So, is there a fix to stop this appinfo service from consuming the ram without disabling it or something?
 

My Computer

Computer type
PC/Desktop
OS
win7 ultimate 64bit
Smells like malware to me that service should not be using that much of your resources.
Suggest you download Malwarbytes free, uncheck the free trial, and in the dashboard settings enable rootkit detection.

Roy
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
...and the services tab in task manager shows that aelookupsvc & appinfo are the ones that are related to that svchost.exe....
If you sort the services by the column named PID, you will probably find that there are several more services related to that svchost.eve:

Capture.PNG

The next time that you see that much RAM being used by that particular instance of svchost, stop the Windows Update service (wuauserv). If stopping that service drastically lowers the RAM and CPU usage, try these steps: http://www.sevenforums.com/tutorials/91738-windows-update-reset.html
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
Downloaded Malwarebytes and disabled wuauserv service.. Waiting for results :)
 

My Computer

Computer type
PC/Desktop
OS
win7 ultimate 64bit
Looks like problem is solved.. Thank you guys
 

My Computer

Computer type
PC/Desktop
OS
win7 ultimate 64bit
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