Solved ATI HDMI output is unplugged

Hello Thelma the first of those errrors gives me a link Dell Diagnostics Audio Tests - Audio - Laptop - Dell Community that sorta explains things a bit.

Now if it were me I would (if it is the inbuilt speakers) get a small inexpensive USB connect speaker system.
If you are running short of USB outlets then you may need to run a powered USB hub - both of these are really not expensive and frankly the quality of the audio will be so much better than the machine ones.
 

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Hello, nice to hear from you again .

We did indeed do some of the tests you proposed and there for found these error codes.
Tomorrow I wil try some more tests.

My friend absolutely agrees with you, but mr Fireberd, who is, I know, a real expert in audio and Dell things comes up with a completely other explication of the sound trouble ( see my new thread " speaker problems".)

So I have asked him for some more details, as I don't really understand him.

Like to find out if it is a hard wear or soft wear problem.

We will see,thanks for your help again,

Thelma
 

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Ok mate I will leave that to him though over the years I have played around with audio systems - way back building stereo amps with vacuum tubes and then when transistors came along - but systems change over time and what I know about speakers etc is probably up to his standards.

I am more used to that bigger stuff including making and testing speaker cabinets and the crossover circuits inside them.
 

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Dear Friend,

This problem is not solved ! I can hear sound, but very, very low. Useless !!!

So, if I understand a tiny little bit of the sound part of Microsoft and windows, there are a hell of a lot of problems for the average user.

It is an endless story of not happy costumers!!!!!

And so am I !!!

Gonna listen to my Favorited show on Y Tube now, but with stupid headphones on !!!
 

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Thelma I know it is extra expense but the Logitec speaker systems are really quite cheap I particularly like the Z506 in my computer room as it is not only more than enough to fill the house but can be set up as surround sound - mine cost me $80. You just run them from the speaker / headphone outlet on the machine. Even the Z130 / Z150 / Z213 are really good.
 

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Thelma what was the password that Dell support gave you?

I'm just curious because I've been reading about these BIOS backdoor passwords which technically should let the user in if the user has forgot the password.

I found a list and I'm surprised that the backdoor password is so simple but if you still have the flame to keep trying, can you try typing in "Dell", without the quotes?

PS ICIT2LOL I'm not trying to steal your thunder.
 

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Boris you are not stealing anyone's thunder we are here to work as a team and all input unless it is derogatory, downright rude is all welcome.

In any case you are homing in on Thelma BIOS problem which as I see it is a Dell shambles - I think you will se in past posts I have tried all sorts of stuff on some old school computers to fix them for kids who cannot afford a machine and like you say sometimes the password can be something as simple as admin or password - seen that before.

I was in my last post just given some ideas on how to solve the now audio problem:)

The fact of the matter is that in general the support for products (beit machines or parts) from most computer manufacturers I have dealt with is bordering on pathetic to hopeless.
 

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Hello BORIS,

I give you all the details I have given to Dell.

They asked my service tag " 4GJW0N1" ( the 0 is a Zero)

They asked my Expressservice code " 9707994685"

The Animal is a DELL INSPIRON M501R from 2010. (Very good laptop by the way )

They gave me as my BIOS password " A41AEC39 " which did not do a thing !

Hope you can help people with the info.

Cheers,
Thelma
 

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Thelma I know it is extra expense but the Logitec speaker systems are really quite cheap I particularly like the Z506 in my computer room as it is not only more than enough to fill the house but can be set up as surround sound - mine cost me $80. You just run them from the speaker / headphone outlet on the machine. Even the Z130 / Z150 / Z213 are really good.

Thanks for the above advice, that is exactly what we are doing.

Have a nice weekend !

Thelma
 

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Boris you are not stealing anyone's thunder we are here to work as a team and all input unless it is derogatory, downright rude is all welcome.

In any case you are homing in on Thelma BIOS problem which as I see it is a Dell shambles - I think you will se in past posts I have tried all sorts of stuff on some old school computers to fix them for kids who cannot afford a machine and like you say sometimes the password can be something as simple as admin or password - seen that before.

I was in my last post just given some ideas on how to solve the now audio problem:)

The fact of the matter is that in general the support for products (beit machines or parts) from most computer manufacturers I have dealt with is bordering on pathetic to hopeless.

Hm yeah well because you were the one giving most support it would (maybe) disturb a wee bit if someone dropped a one-liner and fixed it.

Yeah well there were lists of passwords that different manufacturers use and some were actually pretty non-guessable and some very case sensitive but what surprised me the most was that a company such as Dell that has these top end machines had a password that was so simple.

Did read also about that in the BIOS you can set where the audio is coming from(d-sub+dvi or d-sub+hdmi), I presume this is why we want to access the BIOS, aye?
 

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Yes it is shown very clearly in a video on Y Tube ( which are mostly rubbish ) but this one is good and many visitors were very happy with the link, apart from the fact that the fellow talks, and none of his visitors can of coarse hear him. Next I am gonna try the " DELL " password. I think it will be MASCULINE ?

How to enable Front Panel Audio from BIOS (ASRock N68C-S UCC) - YouTube

Thelma
 

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Yeah well there were lists of passwords that different manufacturersuse and some were actually pretty non-guessable and some very case sensitivebut what surprised me the most was that a company such as Dell that has thesetop end machines had a password that was so simple.

Like I said in an earlier post most systems I have come across that have had a BIOS password have been a corporate or governmental machine but I guess thereare some applications other than that and Thelma is to unlucky one to have gotone that has been pass worded by some person.

Thelma I don’t know if either of these will help as Ihavenever tried them before

https://www.youtube.com/watch?v=6EeIPSWhgLc

https://www.youtube.com/watch?v=_eJYaArHbuU

The second one sounds a tad better albeit rather bitty.
In Youtube there loads of BIOS password removal vids but which one is best is debatable.
 

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Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
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Asus ROG 256GB 850 Pro SSD
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Toshiba 120GB EVO
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One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Yeah well there were lists of passwords that different manufacturersuse and some were actually pretty non-guessable and some very case sensitivebut what surprised me the most was that a company such as Dell that has thesetop end machines had a password that was so simple.

The second one sounds a tad better albeit rather bitty.
In Youtube there loads of BIOS password removal vids but which one is best is debatable.

When I was looking for stuff that would help her I found this on wikihow, now I'm not sure if it is legit but I was thinking about if method 2 would be worth a go..

3 Ways to Break a BIOS Password - wikiHow
 

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Yep Boris there are a heap of ways of doing this - my concern is not so much legitimacy but one of the chip being manufactured with that password "built" into the circuitry - that is to say that some form of ROM is not capable of being changed - physically.

So a bit OT but say a CPU that has circuits built in to prevent overheating of the device - that is just a simple example, because trying to change that would mean you need to have resources to physically change transistors / resistors / caps around inside the matrix for that to happen. I think Thelma is stuck unless that machine can be got to a Dell lab and examined with far more sophisticated tools than we have. The other thing is she is also up a against a culture (I think) of well it's been sold lets move on. We are just drops in the ocean to those people as I have found out from past experience although once in a blue fit one strikes someone who actually gives a damn like I did not that long ago re a fault with my Asus gaming laptop.
 

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Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
This between Y 2 is going high above my :o. but is very interresting!

In the meantime I was troubles hooting my audio and this happened ;

Playing audio;

An error is preventing the troubleshooter from starting, Audio Playback Diagnostic 0x800706F7.

Does this have anything to do with my recent audio problems or not at all ?

Thanks again for any help ............

Thelma
 

My Computer My Computer

At a glance

windows 7 professional 64 bitCPU Genuine Intel (R) CPU [email protected]RAM 3 GBToshiba MK2555 GSX ATA
Computer type
Laptop
Computer Manufacturer/Model Number
HP Presario CQ70
OS
windows 7 professional 64 bit
CPU
CPU Genuine Intel (R) CPU [email protected]
Motherboard
APCI x 64 - based PC
Memory
RAM 3 GB
Graphics Card(s)
Toshiba MK2555 GSX ATA
Sound Card
Conexant High Def Smart Audio 221,
Monitor(s) Displays
monitor Generic PnP.
Screen Resolution
?
Hard Drives
HDAUDIO Soft Data Fax Modern with smart CP
PSU
?
Keyboard
Standard PS/2 keyboard
Mouse
PS/2 Compatible mouse
Antivirus
Hyjackthis and Superanti spyware, Mamb Ccleaner
Browser
Google Chrome

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
OK, thanks,I will have a look at that !

Cheers !
 

My Computer My Computer

At a glance

windows 7 professional 64 bitCPU Genuine Intel (R) CPU [email protected]RAM 3 GBToshiba MK2555 GSX ATA
Computer type
Laptop
Computer Manufacturer/Model Number
HP Presario CQ70
OS
windows 7 professional 64 bit
CPU
CPU Genuine Intel (R) CPU [email protected]
Motherboard
APCI x 64 - based PC
Memory
RAM 3 GB
Graphics Card(s)
Toshiba MK2555 GSX ATA
Sound Card
Conexant High Def Smart Audio 221,
Monitor(s) Displays
monitor Generic PnP.
Screen Resolution
?
Hard Drives
HDAUDIO Soft Data Fax Modern with smart CP
PSU
?
Keyboard
Standard PS/2 keyboard
Mouse
PS/2 Compatible mouse
Antivirus
Hyjackthis and Superanti spyware, Mamb Ccleaner
Browser
Google Chrome
No cannot find that one among my updates and .........................................My updates ( I noticed now because I wanted to look if there where any new once) does not want to work either !

So now I need to find out what more is not working.:cry:
 

My Computer My Computer

At a glance

windows 7 professional 64 bitCPU Genuine Intel (R) CPU [email protected]RAM 3 GBToshiba MK2555 GSX ATA
Computer type
Laptop
Computer Manufacturer/Model Number
HP Presario CQ70
OS
windows 7 professional 64 bit
CPU
CPU Genuine Intel (R) CPU [email protected]
Motherboard
APCI x 64 - based PC
Memory
RAM 3 GB
Graphics Card(s)
Toshiba MK2555 GSX ATA
Sound Card
Conexant High Def Smart Audio 221,
Monitor(s) Displays
monitor Generic PnP.
Screen Resolution
?
Hard Drives
HDAUDIO Soft Data Fax Modern with smart CP
PSU
?
Keyboard
Standard PS/2 keyboard
Mouse
PS/2 Compatible mouse
Antivirus
Hyjackthis and Superanti spyware, Mamb Ccleaner
Browser
Google Chrome
Ok Thelma so you cannot pull up what I have in my pic? If you can open up either of those history buttons.
 

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My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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