"Attempt to reset display driver and recover from timeout" BSOD vaio

[samgarlog]

"Attempt to reset display driver and recover from timeout" BSOD vaio

I'm experiencing BSID issues apparently due to graphic card.

Computer:vaio vgn-fw51mf laptop
system : windows 7 home premium 64 service pack 1.
graphic card:

The issues started with computer bugs when Alt-tabbing, but one day I got a "Attempt to reset display driver and recover from timeout" bluescreen and since then the only way to make the computer run properly is to disable the graphic card driver from the control pannel.

The bluescreen does not allways appear, but the screen frequently goes black just right after the windows screen, or sometimes windows starts but I immediately get continuous “Display driver stopped responding and has recovered” errors.

Initially I thought that it was a hard drive issue, as I've been running the computer several months with an almost full hard drive, but now that I freed some HD space (205 free GB out of 454 GB) the problem persist.

I tried to unistall my drivers and update them: any results. I hope not have a hardware issue!

Please, any help will be precious!
Thanks in advance

I attach the DM Log Collector file

 

[HarriePateman]

Hello welcome to SF.
Give me a few minuets and i will look into this for you.

 

[HarriePateman]

Your logs are not in English, please attach some English ones so i can read them

 

[Thedoctor44]

0x116 bugcheck indicates an attempt to reset the display driver failed. It is caused 99% of the time by the graphics drivers.
I would update your graphics driver.

How-To Install AMD Catalyst? Drivers For A Windows® Based System

[COLOR="red"]Probably caused by : atikmpag.sys[/COLOR]

fffff880`03e9f000 fffff880`03efe000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        [COLOR="Red"]Tue Apr 30 03:48:15 2013[/COLOR] (517F30EF)
    CheckSum:         000613E7
    ImageSize:        0005F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[samgarlog]

Your logs are not in English, please attach some English ones so i can read them

Sorry,

I've just switched Windows 7 Home Premium to english (vistalizator is needed for those interested) and here it is the english DM Log Collector file.

Thank ou so much for such a rapid response!

 

[samgarlog]

0x116 bugcheck indicates an attempt to reset the display driver failed. It is caused 99% of the time by the graphics drivers.
I would update your graphics driver.

How-To Install AMD Catalyst? Drivers For A Windows® Based System

[COLOR="red"]Probably caused by : atikmpag.sys[/COLOR]

fffff880`03e9f000 fffff880`03efe000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        [COLOR="Red"]Tue Apr 30 03:48:15 2013[/COLOR] (517F30EF)
    CheckSum:         000613E7
    ImageSize:        0005F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Thanks so much,

I will try to install again the drivers using your link and I'll post the results as soon as possible

Again, thank you

 

[samgarlog]

Hello,

I've had a hard time in order to install the drivers. At first, catalyst returned me some install package failure messages.

I've tried to delete all traces from the old drivers both manually and using driver fussion, but catalyst falied to install the package. I've finally opted to to a custom intall and I selected to install only the drivers, andthat seeme to work. If I check the device manager, it seems that I've manage to have the latest drivers installed for my graphic card (Mobility Radeon HD 4650). The information that I get is:

driver version: 8.970.100.1100
digital signer: Microsoft Windows Hardware Compatibility Publisher
Driver Date: 29/04/2013
Driver Provider: Advanced Micro Devices, Inc.

In any case, after rebooting, the problem (and the blue screen) persisted. The only way of making the laptop run is to disable the installed driver.

Any ideas?

I've also foud what is maybe a clue: It seems that Windows fails to update two items: ATI drivers and Windows framework. I've attached the screenshots. Is it possible that this windows update problem is related to the BSOF problem?

Again, thank you for your help!

0x116 bugcheck indicates an attempt to reset the display driver failed. It is caused 99% of the time by the graphics drivers.
I would update your graphics driver.

How-To Install AMD Catalyst? Drivers For A Windows® Based System

[COLOR="red"]Probably caused by : atikmpag.sys[/COLOR]

fffff880`03e9f000 fffff880`03efe000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        [COLOR="Red"]Tue Apr 30 03:48:15 2013[/COLOR] (517F30EF)
    CheckSum:         000613E7
    ImageSize:        0005F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[samgarlog]

I've also uploaded a couple of photos of the black screen that frequently (yet not always) appears before the BSOD (that I've also uploaded). In case this may help...

Thank you

 

[Thedoctor44]

That definitely looks like a failing GPU. Hmm, is the laptop under warranty?

 

[samgarlog]

No, it is not
Thanks for your interest!

... any other hypothesis are appretiated (yet I'm starting to make myself to the idea of having lost my graphic card)

That definitely looks like a failing GPU. Hmm, is the laptop under warranty?

 

[DaNoid]

My ATI video driver BSOD solution

I've seen various posts and threads about this (and similar) BSODs experienced at Windows Startup with messages identifying a Catalyst driver being used with ATI cards. Often these startup errors are inconsistent.

So, let me share what solved this issue for me, keeping in mind that ymmv based on your hardware and experimentation.

My errors began after a system rebuild when I changed my video card. I found that for some reason, the latest Catalyst driver didn't function properly so I dropped back to an earlier version The Catalyst version I'm using is 13.9 but I don't believe that's relevant

I paid close attention to the startup process, including the timing of CPU, power and case fans and I noticed this: My machine was still POSTing while my power supply was going through an initialization process. So here's my fix, and it worked for me.

During POST I hit my Delete key (yours may be different) to go into my Award BIOS menu section. Watching the HD indicator light and listening to the fans I noticed my power supply was still "catching up".

For my hardware I found it best to wait in the BIOS menu section for 15 to 20 seconds. Then I restart without completely shutting it down. Sometimes it helped to look around at my BIOS sub-options without changing any but I can't imagine why this would help.

I have found that for my hardware this sequence nearly eliminated my number of BSOD events related to my video driver at startup. Additionally I noticed that the number of programs loading at startup caused a slight delay in the "refresh" of my desktop icons once at the desktop. So again, patience! I found that waiting for the video driver to finish refreshing those icons to eliminate the few remaining BSOD events for me

While I don't expect this will fix everyone's startup BSOD of this type, I hope it helps some of you.