BSOD attempt to reset the display driver and recover from timeout fail

[zurixoxo]

Hello,

I was using my PC as usual when my dual-monitors just went black. Upon restarting, I got a BSOD with error message: "Attempt to reset the display driver and recover from timeout failed" - It also notes nvlddmkm.sys in the description.

I have downloaded DM Log Collector in an attempt to upload the information here, however the program runs and does not create the .zip file as it says.

Any help towards a solution is appreciated.

OS: Windows 7 Ultimate x64
CPU: Intel(R) Core(TM) i7-4770K @ 3.50GHz
Graphics: NVIDIA GeForce GTX 760
RAM: 16gb

Thank you kindly.

EDIT: Found the DM Log Collector zip file.

 

[zurixoxo]

Anyone?

 

[Layback Bear]

First off, Welcome to our forum zurixoxo.

The first problem you need to take care of is getting a legal copy of Windows 7 installed.

Your current install is counterfeit.

From your zip.

System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z87X-UD3H

Product ID: 00426-OEM-8992662-00173
Original Install Date: 12/19/2013, 11:00:11 AM
System Boot Time: 1/19/2017, 9:38:28 PM

You are using a Asus OEM key on a Gigabyte after market retail motherboard.

**Win 7,Ultimate,Asus,XXXXX-OEM-8992662-00173**

Jack