Audio devices not detected

[mattrphill]

I just built a new computer
Gigabyte 78LMT-usb3 motherboard
EVGA Geforce 730
Crucial Balistix 8Gb (2x4)
Fractal Design Core 1000 usb3 case (if that matters)

I did a Windows 7 Home Premium 64bit install from a disc. When I booted up and downloaded all of the drivers, my playback menu doesn't find any devices except my HDMI ports (neither of which i am using because I am using VGA and DVI)
I have downloaded the Realtek HD drivers, didn't help. I downloaded the chipset drivers again and redownloaded the audio and didn't work. I have been searching all over and can't find anyone with quite my problem.

 

[Layback Bear]

Is your Play Back Device listed here? If it is right tick on it and select as default.

 

[mattrphill]

No, the only devices listed there are my two HDMI ports and nothing else will show up after I click "show disabled devices"

 

[Layback Bear]

Have you looked into Device Manger/Sound, video, game controller and verified the drivers are there and updated?

If they are not shown in Play Back Devices Windows is not seeing them.

Are your video cables plugged into your motherboard or video card?

 

[mattrphill]

Okay, device manager says that i have High Definition Audio Device installed. I even got a installed drivers confirmation on my task bar when I booted. I checked for updates and it says that it is up to date. but i still don't have any other devices on the playback menu. My video cables are in the graphics card.

 

[Layback Bear]

Exactly what sound system are you using?
What speaker set up are you using?
Where are your speakers plugged in.
Colors of the port would help.

It is not listed in your system specs.

 

[mattrphill]

Officially, nothing I plug in anywhere gets recognized. I tried several headphone/speakers and still nothing. I use the motherboard green for hphones/speakers and pink for mic. I use Turtle Beach X12 usually. However, I did plug an HDMI in and sound does work on those both the mobo and the graphics card. So is my computer not seeing my Realtek or audio drivers for some reason?

 

[Layback Bear]

Did you install the audio driver off of the motherboard CD?

Lets try this.
Use Speccy a very good free program.

https://www.piriform.com/speccy/download

Then show this from Speccy. Just copy/paste.

Audio
Sound Cards
High Definition Audio Device
Realtek High Definition Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Playback Devices
Speakers (Realtek High Definition Audio) (default)
Realtek Digital Output (Realtek High Definition Audio)
ASUS VE278 (High Definition Audio Device)
Speaker Configuration
Speaker type Stereo

 

[mattrphill]

Yes, I did do the audio off the motherboard CD.
I got this from Speccy

Audio
Sound Card
High Definition Audio Device

Nothing else.

 

[derekimo]

Did you install the chipset drivers?

GIGABYTE - Motherboard - Socket AM3+ - GA-78LMT-USB3 (rev. 4.1)

 

[Layback Bear]

Well that shows the Windows 7 is not see your installation of Realtek.

Try this again from Device Manager.

*Sound, video, game controler
*Right tick Realtek
*Select Update Driver
*Select Browse my Computer
*Select Let me pick
*Select Realtek and select yes to the warning.
*Then select NEXT and let it complete.
*Reboot.

 

[mattrphill]

Okay, now it is saying that I don't have Realtek... -_-

 

[derekimo]

Can you try this and see if it changes anything, restart after installing them.

Did you install the chipset drivers?

GIGABYTE - Motherboard - Socket AM3+ - GA-78LMT-USB3 (rev. 4.1)

 

[mattrphill]

I did, it did not change anything unfortunately.

 

[derekimo]

Can you do option one of this tutorial and upload the file here following the instructions,

http://www.sevenforums.com/tutorials/374583-system-information-file-create-windows.html#Part1

 

[mattrphill]

Here ya go

 

[derekimo]

Yeah, no help there either. I missed where you said you already tried the chipset drivers in your first post.

Sorry, I'm at a loss, hopefully someone else will have something for you.

 

[Layback Bear]

I'm also at a loss as you are Derek.
If everything has been done as mattrphill posted, I have no other ideas either.

Sorry mattrphill

 

[derekimo]

I just noticed I posted the wrong link too, according to the system info file it's a rev. 6.0 board,

GIGABYTE - Motherboard - Socket AM3+ - GA-78LMT-USB3 (rev. 6.0)

Which does have a different realtek driver. It still only shows HD Audio as the only sound device in the info though.

 

[rvcjew]

I just noticed I posted the wrong link too, according to the system info file it's a rev. 6.0 board,

GIGABYTE - Motherboard - Socket AM3+ - GA-78LMT-USB3 (rev. 6.0)

Which does have a different realtek driver. It still only shows HD Audio as the only sound device in the info though.

Is there any reason the OP should not use the latest one, http://www.sevenforums.com/sound-audio/3756-latest-realtek-hd-audio-driver-version.html ?

Matt can you paste here your Hardware ID for the device?