Solved Bad Image

alucardx

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Acer desktop, Win 7 64bit, 4Gb RAM

I've recently developed a problem with my anti-virus Avira (Free version).

Every time I restart my computer I get a bad image error. I done some research on-line but my only option seems to be to reinstall Avira. I don't want to do this every time I have to restart my system. Tech support for Avira's Free version is practically non-existent.

The system tray icon is gone but avgnt.exe *32, avguuard.exe *32, Avira.Systray.exe*32, and avshadow.exe is still running in the background.

I cannot open the interface either through the all programs, desktop icons or the one in the control panel.

So I can't be sure the program is running properly at all. Except for reinstall anybody know anyway to fix this? Restoring from backups not a option either if I have to keep on doing it. My only other option seems to switch anti-virus programs. Any suggestions?
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home x64
CPU
dual core 1.65 GHz
Motherboard
Acer Aspire X1430
Memory
4 GB
Graphics Card(s)
AMD Radeon HD 6320 Graphics
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
hp w1707
Hard Drives
500 GB
Internet Speed
Eastlink 20 Mbps
Antivirus
Avira
Browser
Opera 28
Try uninstalling Avira using their uninstall utility. Apparently there is a problem with that .dll which is not designed to run on Windows or it contains an error.

When you have uninstalled Avira, reboot your computer to be sure of complete removal. If the computer now boots & runs properly you can decide to download reinstall Avira, or you can select another AV program. I use Microsoft Security Essentials which is a free AV from Microsoft, or you can decide to try another one.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
Already uninstalled and reinstalled twice and used avira_registry_cleaner_en.exe. Used numerous scanners like Malwarebytes, Adwcleaner, Tdsskiller, I don't suspect malware. After using it for almost a decade I guess it's time to move on. I've installed Avast with no issues. Thanks for the replies.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home x64
CPU
dual core 1.65 GHz
Motherboard
Acer Aspire X1430
Memory
4 GB
Graphics Card(s)
AMD Radeon HD 6320 Graphics
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
hp w1707
Hard Drives
500 GB
Internet Speed
Eastlink 20 Mbps
Antivirus
Avira
Browser
Opera 28
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