bars10

[bars10]

Hi
I am new to this forum and a mum trying to help a son with his Sharp note book
PC-MR80H we removed the partions and took of UBuntu reverted back to only windows 7 Ultimate x 32 however we have a problem with Base System Device drivers will not up date drivers and has code 28.Checked path
PCI\VEN_1180&DEV_0592&SUBSYS_19971043&REV_08\4&ICE8B37A&0&IBFO
PROBLEM CODE OOOOO1
I have tried many things but cannot get these drivers to update.
I need help
Many thenks in advance.

 

[Kit]

Have you tried looking up your computer's driver page and downloading the correct drivers off the page?

 

[Orbital Shark]

Hi, welcome to the forums

I've read on many boards that a Base System Device could be a Bluetooth device. If you have an install CD with your machine you could try installing the BT Device (If 1 is present) in Compatability Mode for Vista. If that fails then try Compatability Mode for XP.

   Note

Your model number is not showing up on www.sharp.co.uk so could be a discontinued model. Finding drivers could prove difficult but not impossible

 

[Bill2]

Base system device is the memory card reader.

PCI\VEN_1180&DEV_0592&SUBSYS_19971043&REV_08\4&ICE8B37A&0&IBFO

See the vendor id? Its 1180 - thats Ricoh.

See the device ID? Its 0592 - thats the Ricoh memory stick controller.

Many notebook brands use ricoh drivers so just download from anywhere. Heres one link.

Drivers and Downloads

 

[bars10]

Many thanks Bill 2 this resolved the problem, but now another has emerged, the dvd/cd rom drive which is MATSHITA DVD-RAM UJ-8225 ATA Device will read a data disc but will not upload a game or play a dvd.

Once again Thanks in advance

 

[Bill2]

Many thanks Bill 2 this resolved the problem, but now another has emerged, the dvd/cd rom drive which is MATSHITA DVD-RAM UJ-8225 ATA Device will read a data disc but will not upload a game or play a dvd.

Once again Thanks in advance

What happens when you try to play the game/dvd? Is the disk not detected or seen empty? Or can you browse the files in windows explorer but double clicking on them does nothing? Or do you get an error message?

 

[bars10]

Thank you for quick response if you put in a game it lights up turns then nothing if you go to my computer and right click to open nothing, but if you put in the disc with instruction manual it will read it , it will not play a dvd but will play a lens cleaner, device says it is working, Mr fix it can not resolve and by searching the internet it seems to be a common problem with windows 7

 

[Bill2]

You need to do some investigation to find out where the fault lies-

1) try the unreadable dvds in another computer.

2) Are these disks home made? Try reburning the iso- during this use a different brand media, burn at the lowest speed possible and use a simple burner like Imgburn.

3) Are these disks region bound or drm-protected? Were these burnt in XP?

4) Are these old games that may not play well with win7?

5) Check for a dvd drive firmware update.

 

[bars10]

Hi,
Have done investigations,
DVD s will play in others computers running Vista premium and XP
Yes to the game they are not supported by Windows 7 so that problem is solved
It will play cd s burnt and store bought
tried to change the region from 2 to 4 as we are in Australia placed a store bought dvd in drive region 4 and it
kept saying could not change to region for until i put one region 4 in the drive, which I had and I was also in as administrator.
Having trouble locating firmware for Matshita dvd -ram UJ-8225 not sure if it is by Panasonic.
Any help would be greatly appreciated.
Many Thanks in advance.

 

[Bill2]

Hmm...if the dvds play fine in vista/xp, looks like they have a problem with win7 in general or with your particular install. Can you be more specific with what exactly this dvd contains, that might give a clue. And how were they made, what software used?

 

[bars10]

I Tried to play a purchased copy of Gladiator, the movie, tried to change the region and it would not let me, still trying to locate firmware, but near impossible, when he bought the notebook it had a dual boot with Ubuntu and we took it off and got rid of the partions, as the drive was not working in it either. Thought this might resolve the problem but sadly no. Will play burnt cd ,will read data dvd eg game manual, but will not even recognise dvd, will not open in my computer, when you put it in the drive the light goes on you can hear it turning, then it just stops, but when you open the drive it is still turning. very frustrating, hoping you will have some ideas,once again Many Thanks for your help. It was a pre install Windows 7 Ultimate so we do not have a disc to do a repair.