Bios are stuck on any click

[kfir91]

Hello,
After i entered to bios settings by click del on pc start up
the bios is open but i see half of the screen, all the bios options out of my screen
now, after i click on some options in the bios like "settings" or something else
the screen freeze and nothing happend...
only hard reset solve this problem.

actually i cant do anything in the bios screen.

how to check where the problem and what i need to do to solve it?

note: i reinstall the videos and screen drivers and its not helped

this is my bios information:

version: American megatends inc v3.9 17/07/2014
smbios version: 2.8
system model: MS-7850
system manufacturer: MSI

This is when i enter to bios (all the options out of my screen):

and after i click "settings" its freeze on this screen:

tnx a lot

 

[Mack Malaki]

When your system boots up----

Right click your mouse on the desktop....
Scroll down to Screen resolution select and open....
If you can-Scroll down to 800x600 resolution and select.
Your screen will flicker and ask if you want this resolution select yes....
Restart your machine---continue to tap DEL until you access your BIOS....
By experience when I enter my BIOS it seems to favor 800x600 resolution unfortunately this does not apply too all BIOS,s...
If you can successfully access your BIOS using 800x600 resolution you can adjust and save your desired settings within BIOS..
Restart your machine_ Right click your mouse over desktop- Scroll down to Screen resolution and return the resolution back to your desired level...

Give it a go- Please let me know how you got on

Mack Malaki

 

[kfir91]

When your system boots up----

Right click your mouse on the desktop....
Scroll down to Screen resolution select and open....
If you can-Scroll down to 800x600 resolution and select.
Your screen will flicker and ask if you want this resolution select yes....
Restart your machine---continue to tap DEL until you access your BIOS....
By experience when I enter my BIOS it seems to favor 800x600 resolution unfortunately this does not apply too all BIOS,s...
If you can successfully access your BIOS using 800x600 resolution you can adjust and save your desired settings within BIOS..
Restart your machine_ Right click your mouse over desktop- Scroll down to Screen resolution and return the resolution back to your desired level...

Give it a go- Please let me know how you got on

Mack Malaki

Hello, tnx for your help.
look the critical prolbem its that the bios stuck when i click some button.
i can survive with the screen problem but i cant do anything on bios because its freezing

 

[Mack Malaki]

It could be your present monitor that's causing the problem not your BIOS. Is possible for you to try another monitor?

Mack Malaki

 

[kfir91]

It could be your present monitor that's causing the problem not your BIOS. Is possible for you to try another monitor?

Mack Malaki

i working with LCD panasonic with hdmi connecting...

 

[RolandJS]

Is it possible to change out the CMOS battery? And, refreshen all connections, make sure nothing is "halfway unplugged." Hmmm, does Windows still work as normal? If yes, the only thing I can think is the CMOS battery.

 

[kfir91]

Is it possible to change out the CMOS battery? And, refreshen all connections, make sure nothing is "halfway unplugged." Hmmm, does Windows still work as normal? If yes, the only thing I can think is the CMOS battery.

I have another problem,
After reset the pc is black screen and its back to working after i reconnect the pc electricity cable...

and after sleep mode its show windows resume loader

the pc is new (3 months)
except from this problems the windows working ok...

 

[kfir91]

someone help ?

 

[MeOnMine]

As RolandJS said please remove your BIOS battery for 10 minutes and then reinstall the battery.
This will reset the BIOS.
I would also change your HDMI to DVI cable to the monitor.
It also possible that your un-known PSU may not be of high enough quality to supply the computer in full.

 

[kfir91]

As RolandJS said please remove your BIOS battery for 10 minutes and then reinstall the battery.
This will reset the BIOS.
I would also change your HDMI to DVI cable to the monitor.
It also possible that your un-known PSU may not be of high enough quality to supply the computer in full.

- I reset the bios after remove the battery still all the problems exists.
- i test another monitor with dvi cable and still all the problems exists.
- i removed the radeon graphic card and still all the problems exists.

Something that i look :
That the pc start ok there is a light on the reset button
And after reset where there is a black screen there is no light...

But in all ways the power button light
and the fans working

 

[MeOnMine]

It most certainly looks like corrupt BIOS but I fail to understand if it is so corrupt then how does it function to boot Windows.
Please remove all but one RAM and have that in the first position in the first slot.
Your manual says DMM1 is the one closest to the CPU.
Then try to enter BIOS.
If not successful then change that RAM for new and if not successful then move the RAM to the second DMM2 and try.
I have seen faulty RAM do similar things to this before.