Black screen after standby or sleep

Cluent

New member
Power User
Local time
4:01 AM
Messages
179
I experienced the black screen syndrome for the first time yesterday. Everything was black except for a big old cursor that I could move around the screen.

Have they figured out the cause of the problem yet?
 

My Computer My Computer

OS
Windows 7 Professional
CPU
Intel Q9400 @ 2.66GHz
Memory
8.00 GB

My Computer My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
I am not interested in the Prevx "fix" since they don't know what the cause is. Don't you agree? I was wondering whether Microsoft has figured it out. Alternatively, if I could issue a shut down while the screen is dark that would be ok too.
 

My Computer My Computer

OS
Windows 7 Professional
CPU
Intel Q9400 @ 2.66GHz
Memory
8.00 GB
That is the only fix that I've seen.
At work we occasionally get things to work with a System Restore or an update of video drivers.

In XP the cause for this was usually simple - either video drivers or hard drive problems.
Since then things have gotten more complicated - and the solution is therefore more complicated.
Registry issues and permission issues seem to get most of the blame for this - but the exact cause is not determined because of the vast number of things that could be involved (I think that the Prevx fix is permission based).

Hmmm, I wonder if the use of Subinacl could be a way of fixing this (if it's a permissions issue)? I'll have to give it a try at work with the next one we get in.
 

My Computer My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
I downloaded and installed an earlier version of the Intel graphics driver from Dell's website. Maybe that will prevent the problem in the future.
 

My Computer My Computer

OS
Windows 7 Professional
CPU
Intel Q9400 @ 2.66GHz
Memory
8.00 GB
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