Black windows for 5 minutes on windows 7 start

camelman

New member
Local time
6:24 AM
Messages
7
Hello everyone and especially happy new year 2022.
I have a big problem with my HP Probook 4730s PC which is running Windows 7 64bits. When I turn it on, I access the entry window with the flag and the 4 circles rotating, then I have a black screen which remains frozen for 5 minutes, then I finally get a normal launch of the desktop and everything seems to be working normally. My drivers are updated, I have by the way, intalled a new SSD Drive.
Please help to solve this black screen problem that is showing for so long.
Best to all
 

My Computers My Computers

  • At a glance

    Windows 7 professionnal 64 bitintel core i5-2450 CPU@ 2.50GHz8 GoAMD Radeon HD 7400M Series
    Computer type
    Laptop
    Computer Manufacturer/Model Number
    HP Probook 4730s
    OS
    Windows 7 professionnal 64 bit
    CPU
    intel core i5-2450 CPU@ 2.50GHz
    Memory
    8 Go
    Graphics Card(s)
    AMD Radeon HD 7400M Series
    Sound Card
    HD Audio
    Monitor(s) Displays
    17 inch
    Screen Resolution
    1600 x 900
    Hard Drives
    SSD Disk
    SSDPR-CX 400-512-G2 SCSI Disk
    Browser
    Firefox
  • Antivirus
    Microsoft Essential
It may be finding a problem to load a driver, a service or a program.
Try a Clean boot
 

My Computers My Computers

  • At a glance

    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Thanks for your response. Unfortunately this solution didn't work for me.
 

My Computers My Computers

  • At a glance

    Windows 7 professionnal 64 bitintel core i5-2450 CPU@ 2.50GHz8 GoAMD Radeon HD 7400M Series
    Computer type
    Laptop
    Computer Manufacturer/Model Number
    HP Probook 4730s
    OS
    Windows 7 professionnal 64 bit
    CPU
    intel core i5-2450 CPU@ 2.50GHz
    Memory
    8 Go
    Graphics Card(s)
    AMD Radeon HD 7400M Series
    Sound Card
    HD Audio
    Monitor(s) Displays
    17 inch
    Screen Resolution
    1600 x 900
    Hard Drives
    SSD Disk
    SSDPR-CX 400-512-G2 SCSI Disk
    Browser
    Firefox
  • Antivirus
    Microsoft Essential
Thanks for your response. Unfortunately this solution didn't work for me.

It isn't a solution but a test.

Did it started after you installed the SSD? How long did it take with the HDD?
Do you have any type (HB, HP, Pro or Ultimate) Win 7 64bits installation media?
 

My Computers My Computers

  • At a glance

    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Test done and nothing seemed abnormal !
I have launched the Windows startup Log and found some service loading issues:
Did not load driver \SystemRoot\System32\drivers\dxgkrnl.sys
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\system32\DRIVERS\MpFilter.sys
Did not load driver \SystemRoot\System32\DRIVERS\srv.sys
Did not load driver \SystemRoot\System32\drivers\vga.sys

Here is the complete configuration of my PC:
http://speccy.piriform.com/results/VJO3Z7cJmBIhzHDHm3EtN0Q

Best regards:
 

My Computers My Computers

  • At a glance

    Windows 7 professionnal 64 bitintel core i5-2450 CPU@ 2.50GHz8 GoAMD Radeon HD 7400M Series
    Computer type
    Laptop
    Computer Manufacturer/Model Number
    HP Probook 4730s
    OS
    Windows 7 professionnal 64 bit
    CPU
    intel core i5-2450 CPU@ 2.50GHz
    Memory
    8 Go
    Graphics Card(s)
    AMD Radeon HD 7400M Series
    Sound Card
    HD Audio
    Monitor(s) Displays
    17 inch
    Screen Resolution
    1600 x 900
    Hard Drives
    SSD Disk
    SSDPR-CX 400-512-G2 SCSI Disk
    Browser
    Firefox
  • Antivirus
    Microsoft Essential
Lets do the basic

Open a CMD window as administrator and type:
chkdsk c: /f
It will say your disk is in use and ask if you want to schedule to next start = yes
Restart
Pay attention on the results, specially bad blocks, bad clusters, bad sectors etc

Back to Windows, open a CMD window as administrator and type:
sfc /scannow

If it finds any corrupted files, fixing or not, reboot and run again
 

My Computers My Computers

  • At a glance

    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Thanks for your response,

I followed your recommendation :

chkdsk c: /f went quiet fast, after the reboot and detected no error nor bad sectors or clusters.

sfc /scannow: Did detect some errors but wasn't able to correct them (CBS Log generated is a text file quiet large 3.30 Mo).

Best regards
 

My Computers My Computers

  • At a glance

    Windows 7 professionnal 64 bitintel core i5-2450 CPU@ 2.50GHz8 GoAMD Radeon HD 7400M Series
    Computer type
    Laptop
    Computer Manufacturer/Model Number
    HP Probook 4730s
    OS
    Windows 7 professionnal 64 bit
    CPU
    intel core i5-2450 CPU@ 2.50GHz
    Memory
    8 Go
    Graphics Card(s)
    AMD Radeon HD 7400M Series
    Sound Card
    HD Audio
    Monitor(s) Displays
    17 inch
    Screen Resolution
    1600 x 900
    Hard Drives
    SSD Disk
    SSDPR-CX 400-512-G2 SCSI Disk
    Browser
    Firefox
  • Antivirus
    Microsoft Essential
Did you rerun SFC /scannow after a reboot?
 

My Computers My Computers

  • At a glance

    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
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