Blue Screen DUMP, OS is Restarting

mahragheb

New member
Local time
8:45 AM
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My Windows 7 is always on continous restart specially when i lock my pc, Blue Screen appearing informing me with dumb file.
Attached is my Dump file error, dxdiag and DM Log Collector


View attachment 351969

View attachment 351970

View attachment 351971

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002E8D476
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\030515-34913-01.dmp
C:\Users\mahmoud ragheb.CICAPITALEGYPT\AppData\Local\Temp\WER-79092-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba TECRA c50-b1280
OS
windows 7 64-bit
CPU
Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz (4 CPUs), ~2.4GHz
Motherboard
Intel
Memory
4 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Hard Drives
Drive: C:
Free Space: 101.8 GB
Total Space: 154.1 GB
File System: NTFS
Model: TOSHIBA MQ01ACF050 SCSI Disk Device

Drive: D:
Free Space: 225.2 GB
Total Space: 312.0 GB
File System: NTFS
Model: TOSHIBA MQ01ACF050 SCSI
Antivirus
Symentic
Browser
Firefox
Code:
fffff880`0338b738  fffff880`031c466dUnable to load image \SystemRoot\system32\DRIVERS\Teefer.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for Teefer.sys
*** ERROR: Module load completed but symbols could not be loaded for Teefer.sys[/COLOR]
 Teefer+0x566d
Driver Reference Table - Teefer.sys

Code:
fffff880`0338b6d8  fffff880`03e3aa1bUnable to load image \SystemRoot\system32\DRIVERS\sgravpn.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for sgravpn.sys
*** ERROR: Module load completed but symbols could not be loaded for sgravpn.sys[/COLOR]
 sgravpn+0xea1b
Driver Reference Table - sgravpn.sys

Code:
fffff880`0338c018  fffff880`04822f1eUnable to load image \SystemRoot\system32\Drivers\SEP\0C0114D9\1388.105\x64\SYMNETS.SYS, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS[/COLOR]
 SYMNETS+0xaf1e
Driver Reference Table - SYMNETS.SYS

It appears that your security arrangements made a way to keep you secure, by blocking net.
Code:
fffff880`0338c6d0  fffff880`064180c0Unable to load image \SystemRoot\system32\DRIVERS\Netwsw02.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for Netwsw02.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsw02.sys[/COLOR]
 Netwsw02+0x1dc0c0
Driver Reference Table - NETwbw02.sys

Code:
fffff880`0338b678  fffff880`060b6e14*** WARNING: Unable to verify timestamp for Rt64win7.sys
[COLOR=Red]*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys[/COLOR]
 Rt64win7+0x7e14
Driver Reference Table - Rt64win7.sys

Both the wifi and lan are failing, caused by SoneGate and Symantec. Uninstall Norton and all Symentec products using Norton Removal tool. Uninstall StoneGate too. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Then let us know for any further BSOD. In that case we may need to concentrate on the network drivers.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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