blue screen of death-STOP error

samjambo

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so i got my first BSOD on my hp pavilion dv7..i was able to repair it through the start-up repair option..however when i check the error report(after doing an online solution check via windows) under
'Control Panel\System and Security\Action Center\Message Details' it says i have a problem with the NVIDIA graphics driver. The computer has an AMD graphics card plus the intel integrated graphics. I don't understand the report.
how can i know what caused the BSOD?
 
Last edited:

My Computer My Computer

At a glance

windows 7 ultimate sp1 x64core i5 460m
Computer Manufacturer/Model Number
hp
OS
windows 7 ultimate sp1 x64
CPU
core i5 460m
Samjumbo, you haven't uploaded your msinfo32 file.

For a better interpretation, you need to upload your MSINFO32.nfo file.

  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
Anyway, the crash dump you supplied points out symentec/norton products out and out.

Code:
fffff880`07fcd498  fffff880`04636a6dUnable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20120928.001\BHDrvx64.sys, Win32 error 0n2
*** [COLOR=Red]WARNING: Unable to verify timestamp for BHDrvx64.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
 BHDrvx64+0x6a6d[/COLOR]
Again,
Code:
fffff880`07fcd560  fffff880`02ea39b0Unable to load image \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS, Win32 error 0n2
*** [COLOR=Red]WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
 SYMEVENT64x86+0x269b0[/COLOR]
And again,
Code:
fffff880`07fcd688  fffff880`02e72a91*** [COLOR=Red]WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
 SYMNETS+0x5ca91[/COLOR]
Uninstall all those Symantec/ Norton NIS/ N360 things, use Microsoft Security Essentials - Free Antivirus for Windows, and report us back.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
hehe..its samjambo not samjumbo..ok here is the file you asked for.
 

My Computer My Computer

At a glance

windows 7 ultimate sp1 x64core i5 460m
Computer Manufacturer/Model Number
hp
OS
windows 7 ultimate sp1 x64
CPU
core i5 460m
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