Blue screen of death(?)

[caldom]

Hi, (update)my dell window 7 desktop randomly for the 1st time will not go to start up but only shows a blue screen as of 16 hrs ago-now there is only black...
I've unplugged it after restarting 2 times.
I can't access system restore.
Any and all ideas/suggestions are so very welcome
Bobby
Note: I can't get any more info from the computer for example:a screen shot since I can't get past the blue screen.
Note:This is the same computer that I posted a problem with in the past which is now been resolved with a new motherboard.

 

[x BlueRobot]

Please follow - http://www.sevenforums.com/tutorials/219533-troubleshooting-windows-7-failure-boot.html

 

[caldom]

HI, I've been able to get to the screen for choosing how to boot up along with system recovery but I just keep going n circles with only a (now) the blue start up screen which never continues...
Bobbby

 

[Britton30]

Have you tried Startup Repair?

 

[caldom]

HI, thank you for replying.
I can't seem to use that option successfully. I get to the page where I can select 'repair your computer' but then nothing...
Bobby

 

[x BlueRobot]

Have you tried any of the bootable diagnostic programs?

 

[caldom]

HI! Yes I did get that far but everything passed:
BObby

 

[caldom]

Hi These are the instructions that I have been following BUT never get to do the part where select a keyboard layout step.


:Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer using the computer's power button.

Do one of the following:

If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears.

On the Advanced Boot Options screen, use the arrow keys to highlight Repair your computer, and then press Enter.
Right here is where the screen goes back to blue with the curser and freezes.

Select a keyboard layout, and then click Next.

On the System Recovery Options menu, click Startup Repair, and then follow the instructions.


Thank you all for replying, does anyone have an idea of whats going on? Could it be a graphic card issue? When editing some video (before this BSOD issue)-the screen would blank out but come back after a moment. This would happen now and again...would this have anything to do with this issue the computer is having?

 

[x BlueRobot]

A GPU issue wouldn't stop the computer from booting, but may cause the computer to freeze.

Do you have a onboard graphics card you could switch to?

I assume WDO didn't find anything?

 

[caldom]

HI, what does WDO mean
Also, did a hard drive test and in the middle of it there a message error code: 0142
Msg: Error Code 2000-0142
Msg: Hard Drive 0 - self test unsuccessful. Status: 79
The given error code and message can be used by Dell Technical Support to help diagnose the problem.
Do you want to continue testing?
Yes or No or Retry


Bobby

 

[caldom]

HI, also-the cd drive/harddrive/raid- is in parenthesis indicating that they are disabled...at the BIOS screen,
Does anyone know how I can enable these?
Bobby

 

[x BlueRobot]

Windows Defender Offline = WDO

You said the bootable diagnostics all passed...

The error code means that the hard-drive has failed, I suggest you purchase a replacement.

Diagnostics error 2000:0142 (Hard Disk failed) - Laptop General Hardware Forum - Laptop - Dell Community

 

[caldom]

HI, ok -I'm hoping that it's not the hard drive and since I haven't tried out any virus/scenios yet... How do I run WDO?
Bobby

 

[caldom]

HI, downloaded WDO unto USB -transferred to broken PC-after plugging back in and pressing start button-right to black screen requesting f2 or f1 -then the Launch windows 7 screen-then to screen informing that PC needed repairs and then back to the blue screen ( log on screen with out log on options with curser) same as before....
Bobby

 

[Britton30]

Can you post a photo of the screens you mention?

This is the preferred, best way to upload an image to a post.
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html#post93869
You may also upload a photo or image as you would a file, without using the Snipping tool.

 

[caldom]

HI! Here are some pictures of what is happening to my PC.
I sure hope this helps
There are 4 scenarios and 2 pic of the bios.
Bobby

 

[Britton30]

I was hoping to see something obvious, but I don't.

The BIOS doesn't seem to have any hard drive in the boot priority though. It may be so bad it's not recognized.

 

[caldom]

HI, well I did disable the HD so that the pc would go right to the USB/WDO...I will enable it again and post another pic.
Bobby

 

[caldom]

Hi, update Symptom tree test: Error code ofoo:1332 Msg DISK-Block 1250126920:interrupt request did not set in time.
The given error code and message can be used by technical support to help diagnose the problem
Does this make any sense?
Bobby

 

[Britton30]

Sorry, not to me.