Solved Blue Screen Whilst Creating DVD Photo Slideshow Professional

hawke7

New member
Local time
8:06 AM
Messages
15
Title says it all.

When slideshow was almost complete - Blue Screen appeared.

Please see attachment.
 

My Computer My Computer

At a glance

windows 7 proamd athlon 64x2 dual core 3800+/64 bit4 x 1gb kingston ddr2 800 mhz 6400ati radeon hd 6670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 pro
CPU
amd athlon 64x2 dual core 3800+/64 bit
Motherboard
asus m2v am2
Memory
4 x 1gb kingston ddr2 800 mhz 6400
Graphics Card(s)
ati radeon hd 6670
Hard Drives
500gb Seagate barracuda 7200.12 sata
Antivirus
avira
Browser
ie 11

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Hi,

Thanks for response.
Please see attached file as requested (Hopefully I've done everything correctly)
Please let me know if not as requested.
 

My Computer My Computer

At a glance

windows 7 proamd athlon 64x2 dual core 3800+/64 bit4 x 1gb kingston ddr2 800 mhz 6400ati radeon hd 6670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 pro
CPU
amd athlon 64x2 dual core 3800+/64 bit
Motherboard
asus m2v am2
Memory
4 x 1gb kingston ddr2 800 mhz 6400
Graphics Card(s)
ati radeon hd 6670
Hard Drives
500gb Seagate barracuda 7200.12 sata
Antivirus
avira
Browser
ie 11
Please remove third party AV programs and use Microsoft Security Essentials as alternative.
Code:
0: kd> kc
 # Call Site
00 nt!KeBugCheckEx
01 nt! ?? ::FNODOBFM::`string'
02 nt!KeUpdateSystemTime
03 hal!HalpHpetClockInterrupt
04 nt!KiInterruptDispatchNoLock
05 nt!KeFlushMultipleRangeTb
06 nt!MiFlushTbAsNeeded
07 nt!MiAllocatePagedPoolPages
08 nt!MiAllocatePoolPages
09 nt!ExpAllocateBigPool
0a nt!ExAllocatePoolWithTag
0b [COLOR="Red"]avgntflt[/COLOR]

Please update the BIOS to the newest version
https://www.asus.com/Motherboards/M2V/HelpDesk_Download/

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so :ar: http://www.sevenforums.com/tutorial...install-without-catalyst-install-manager.html
View attachment 390554
Code:
0: kd> lmvm atikmdag
Browse full module list
start             end                 module name
fffff880`048b1000 fffff880`052d2000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Browse all global symbols  functions  data
    Timestamp:        Sat Jul 28 03:48:09 2012 (501344D9)
    CheckSum:         009DA146
    ImageSize:        00A21000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4


Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
  • CPU
  • Mainboard
  • Memory
  • SPD*
  • Graphics
*SPD shows the details of each stick, you can show the details by choosing different slots in the left upper corner.
Please make screenshots of each stick.

Please post each screenshot in your next reply/replies.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Thanks again.

Before I attempt to undertake what seems a mammoth task, (Not even sure I understand what to do !!)

Please see attached pic (I tried to restore to earlier point and this came up:
 

My Computer My Computer

At a glance

windows 7 proamd athlon 64x2 dual core 3800+/64 bit4 x 1gb kingston ddr2 800 mhz 6400ati radeon hd 6670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 pro
CPU
amd athlon 64x2 dual core 3800+/64 bit
Motherboard
asus m2v am2
Memory
4 x 1gb kingston ddr2 800 mhz 6400
Graphics Card(s)
ati radeon hd 6670
Hard Drives
500gb Seagate barracuda 7200.12 sata
Antivirus
avira
Browser
ie 11
There are various reasons why a system restore point is not working,
  • AV program interference,
  • File system corruption,
  • Hard drive corruption,
  • Program interference,
  • etc.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
axe0,

Is there anything else I can try?

To be honest I don't feel very confident or even able to do all the things you mentioned !!

Apologies.
 

My Computer My Computer

At a glance

windows 7 proamd athlon 64x2 dual core 3800+/64 bit4 x 1gb kingston ddr2 800 mhz 6400ati radeon hd 6670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 pro
CPU
amd athlon 64x2 dual core 3800+/64 bit
Motherboard
asus m2v am2
Memory
4 x 1gb kingston ddr2 800 mhz 6400
Graphics Card(s)
ati radeon hd 6670
Hard Drives
500gb Seagate barracuda 7200.12 sata
Antivirus
avira
Browser
ie 11
No problem, glad you mention it :)
Let's do everything step by step starting with uninstalling Avira.
  1. Click on: Start → Control Panel → Programs → Programs and Features.
  2. Search the Avira product, click with the right mouse button on it and select Uninstall.
  3. Confirm the following product uninstall notification with Yes.
  4. Confirm the activation of the Windows Firewall with Yes.
  5. The Avira Setup will take some minutes to uninstall the product.
  6. Confirm the notification to restart your system with Yes.
  7. After the reboot of your PC the Avira product is completely removed.
From How do I uninstall my Avira Antivirus product?
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
axe0,

Might that lead to problems if I have no AV?
 

My Computer My Computer

At a glance

windows 7 proamd athlon 64x2 dual core 3800+/64 bit4 x 1gb kingston ddr2 800 mhz 6400ati radeon hd 6670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 pro
CPU
amd athlon 64x2 dual core 3800+/64 bit
Motherboard
asus m2v am2
Memory
4 x 1gb kingston ddr2 800 mhz 6400
Graphics Card(s)
ati radeon hd 6670
Hard Drives
500gb Seagate barracuda 7200.12 sata
Antivirus
avira
Browser
ie 11

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
axe0,

Apologies for delay in reply.
Before I undertook any of your instructions I did the following:

Ran AV
Ran Superantispyware
Ran Malwarebytes
Ran Auslogics
Ran Disk Clean up.

Whether doing any of these things made any difference, I don't know.

I then attempted to create the DVD Photo Slideshow again (this time with Avira disabled) and voila - success.
Perhaps it was the disabling of Avira that did the trick.

Anyway, I think for the time being we'll leave things as they are - "if it works leave well alone"

Many thanks for all your efforts.

Sincere apologies if you feel I have wasted your time.

I will monitor the situation and come back if I have a problem.
 

My Computer My Computer

At a glance

windows 7 proamd athlon 64x2 dual core 3800+/64 bit4 x 1gb kingston ddr2 800 mhz 6400ati radeon hd 6670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 pro
CPU
amd athlon 64x2 dual core 3800+/64 bit
Motherboard
asus m2v am2
Memory
4 x 1gb kingston ddr2 800 mhz 6400
Graphics Card(s)
ati radeon hd 6670
Hard Drives
500gb Seagate barracuda 7200.12 sata
Antivirus
avira
Browser
ie 11
A next step would be either to reinstall it (reinstalling sometimes resolves the problem) or remove it & replace it with another AV.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
axe0,

I have marked this one as solved.
I will return if I need to.

Many thanks :)
 

My Computer My Computer

At a glance

windows 7 proamd athlon 64x2 dual core 3800+/64 bit4 x 1gb kingston ddr2 800 mhz 6400ati radeon hd 6670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 pro
CPU
amd athlon 64x2 dual core 3800+/64 bit
Motherboard
asus m2v am2
Memory
4 x 1gb kingston ddr2 800 mhz 6400
Graphics Card(s)
ati radeon hd 6670
Hard Drives
500gb Seagate barracuda 7200.12 sata
Antivirus
avira
Browser
ie 11
If you do return for another BSOD, please create a new thread.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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