Solved Boot error 0xc000000f- Samsung NP350V5C-AO2UK won't boot. Please help

I thought so just wanted to make sure. I have attached a picture.
 

Attachments

  • image.jpg
    image.jpg
    458.9 KB · Views: 3

My Computer My Computer

At a glance

Windows Home Premium 64bitIntel Core i5-3210M 2.50 GHz Dual-core6GB Ram
Computer type
Laptop
Computer Manufacturer/Model Number
Samsung NP350V5C-A02UK
OS
Windows Home Premium 64bit
CPU
Intel Core i5-3210M 2.50 GHz Dual-core
Memory
6GB Ram
Hard Drives
500gb
Antivirus
Avast Free Antivirus
Browser
Google chrome
What do I click on to get the other things you need?
 

My Computer My Computer

At a glance

Windows Home Premium 64bitIntel Core i5-3210M 2.50 GHz Dual-core6GB Ram
Computer type
Laptop
Computer Manufacturer/Model Number
Samsung NP350V5C-A02UK
OS
Windows Home Premium 64bit
CPU
Intel Core i5-3210M 2.50 GHz Dual-core
Memory
6GB Ram
Hard Drives
500gb
Antivirus
Avast Free Antivirus
Browser
Google chrome
How long does it normally take to run because I've left it running all night and it's not finished
 

My Computer My Computer

At a glance

Windows Home Premium 64bitIntel Core i5-3210M 2.50 GHz Dual-core6GB Ram
Computer type
Laptop
Computer Manufacturer/Model Number
Samsung NP350V5C-A02UK
OS
Windows Home Premium 64bit
CPU
Intel Core i5-3210M 2.50 GHz Dual-core
Memory
6GB Ram
Hard Drives
500gb
Antivirus
Avast Free Antivirus
Browser
Google chrome
If you ran the full scan then it can take a long time. Is it showing any progress?

If you stop it run the HD Surface scan to check condition of the drive. If it fails there are bootable drive diagnostics for your brand drive in the the Triubleshooting tutorials under picture below.

Did you do anything that might have I formatted the partition. This is very rare.
 
I ran the full scan then cancelled it and started running the quick scan after an hour because it was still on 0%. It is showing some progress but not a lot. I haven't done anything but the computer shop I took it to might have when they reset the laptop to factory settings as I bought it used.
 

My Computer My Computer

At a glance

Windows Home Premium 64bitIntel Core i5-3210M 2.50 GHz Dual-core6GB Ram
Computer type
Laptop
Computer Manufacturer/Model Number
Samsung NP350V5C-A02UK
OS
Windows Home Premium 64bit
CPU
Intel Core i5-3210M 2.50 GHz Dual-core
Memory
6GB Ram
Hard Drives
500gb
Antivirus
Avast Free Antivirus
Browser
Google chrome
Hi, I cancelled the quick scan because after 2 days it was only on 3% completed. I tried running the surface scan but it just closes the screen goes blue with a black arrow and then then laptop restarts. I'll look at the tutorials now if I can find them.
 

My Computer My Computer

At a glance

Windows Home Premium 64bitIntel Core i5-3210M 2.50 GHz Dual-core6GB Ram
Computer type
Laptop
Computer Manufacturer/Model Number
Samsung NP350V5C-A02UK
OS
Windows Home Premium 64bit
CPU
Intel Core i5-3210M 2.50 GHz Dual-core
Memory
6GB Ram
Hard Drives
500gb
Antivirus
Avast Free Antivirus
Browser
Google chrome
Test the hard drive from the Troubleshooting steps under the picture below - how could that be hard to find?

If it fails then replace the Drive and follow the Clean Reinstall tutorial in same place.
 
Sorry I meant I hadn't looked for it yet and I was going to look now
 

My Computer My Computer

At a glance

Windows Home Premium 64bitIntel Core i5-3210M 2.50 GHz Dual-core6GB Ram
Computer type
Laptop
Computer Manufacturer/Model Number
Samsung NP350V5C-A02UK
OS
Windows Home Premium 64bit
CPU
Intel Core i5-3210M 2.50 GHz Dual-core
Memory
6GB Ram
Hard Drives
500gb
Antivirus
Avast Free Antivirus
Browser
Google chrome
Hi I've never used this before and I don't understand what to do once I've booted the Hitachi hard drive test disk (PC DOS 7.0) . I presume I first select SCSI and ATA support not ATA support only but then I don't know which option to select next:
1. For Adaptec
2. For LSI 320 Controller
3. For Tekram & Symbios Controllers
4. For ATTO 320 Contoller
Which one should I select?

Thank you
 

My Computer My Computer

At a glance

Windows Home Premium 64bitIntel Core i5-3210M 2.50 GHz Dual-core6GB Ram
Computer type
Laptop
Computer Manufacturer/Model Number
Samsung NP350V5C-A02UK
OS
Windows Home Premium 64bit
CPU
Intel Core i5-3210M 2.50 GHz Dual-core
Memory
6GB Ram
Hard Drives
500gb
Antivirus
Avast Free Antivirus
Browser
Google chrome
I'll ask John Carrona because I wouldn't be able to follow up the Seagate seatools with a disk check because the win 7 disc doesn't boot.
 

My Computer My Computer

At a glance

Windows Home Premium 64bitIntel Core i5-3210M 2.50 GHz Dual-core6GB Ram
Computer type
Laptop
Computer Manufacturer/Model Number
Samsung NP350V5C-A02UK
OS
Windows Home Premium 64bit
CPU
Intel Core i5-3210M 2.50 GHz Dual-core
Memory
6GB Ram
Hard Drives
500gb
Antivirus
Avast Free Antivirus
Browser
Google chrome
Follow the option in Disk Check tutorial to run it from Win7 disk.

But you also need the drive diagnostics. One checks the physical surface, the other the file system residing there
 
Hi,
Thank you for all your help with helping me trying to fix this issue. I needed my laptop back working for my work and as I had the all my improtant files backed up and I would only loose some that weren't very important so I decided to buy a new hard drive an SSHD instead of a normal HHD and I replaced the old one with it in my laptop. I then installed windows 7 using the Samsung recovery DVD I got with the laptop which worked first time and I installed everything back on my laptop and put my files back on it.

Thank you,
Alex
 

My Computer My Computer

At a glance

Windows Home Premium 64bitIntel Core i5-3210M 2.50 GHz Dual-core6GB Ram
Computer type
Laptop
Computer Manufacturer/Model Number
Samsung NP350V5C-A02UK
OS
Windows Home Premium 64bit
CPU
Intel Core i5-3210M 2.50 GHz Dual-core
Memory
6GB Ram
Hard Drives
500gb
Antivirus
Avast Free Antivirus
Browser
Google chrome
Back
Top