BSOD, 0x000000116, caused by dxgkrnl.sys, happens upon wakeup

[agentmcmuffin]

I have spent hours and hours toiling away at this, to no avail. I've tried debugging with WinDBG, but due to getting errors trying to debug I have finally turned to the forums for help.

My system specs/info and my zip report are both attached.

Basically this has been happening ever since I installed Windows 7. I used to run other OS's just fine on this PC with no problems. I reverted to W7 because I hated Windows 10. Now, a lot of times when I wake the computer from sleep/hibernation, it will restart upon wake and say that a bluescreen happened. It will even wake itself up to BlueScreen sometimes. I'm really at my wits end here, if someone could help me out, that would be great. I am ready to do anything you ask and give any necessary info. Thanks.

 

[Layback Bear]

Your first problem you have that must be taken care of, is you appear to have a counterfeit installation of Windows 7.

From your log.

Operating System
MS Windows 7 64-bit SP1
CPU
Intel Processor @ 3.60GHz
RAM
6.93 GB
Motherboard
ASRock H81M-ITX/WiFi (CPUSocket) 64 °C

You are also using a KeyGen to created your COA key, which also makes it a counterfeit installation of Windows 7.

On top of that you are using a SLP key on a retail motherboard.

From you logs.

Product ID: 00371-OEM-8992671-00407
Original Install Date: 4/12/2017, 10:06:33 PM
System Boot Time: 5/17/2017, 10:34:53 PM
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
System Type: x64-based PC

Win 7,Professional,Asus,XXXXX-OEM-8992671-00407

To solve your first problem you will have to install a legal Windows 7 with matching legal COA key.


Jack

 

[agentmcmuffin]

Ah, I forgot about this. I understand you are not supposed to assist people with counterfeit installations, but are you saying that that is what could cause it? Because I installed a perfectly legitimate dvd copy, I just didn't have a key (other than the oem key from my laptop) so i used that loader(daz).

 

[Layback Bear]

It's illegal and it seems you already know that and you also know the forum rules.

Please install a legal system and activate it.

Then complete this tutorial and post the log here.

Windows Genuine and Activation Issue Posting Instructions - Windows 7 Help Forums

Jack