Solved BSOD 0x00000050 help required

[phillgriff]

Hi

I've had quite a few BSOD's with this error. It's really frustrating and help is appriciated. I think it happens when I'm browsing on the net. It can happen after a few minutes or after an hour.

Here's the information I have

STOP: X00000050

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057


BCCode: 50
BCP1: FFFFF880FB9A1360
BCP2: 0000000000000000
BCP3: FFFFF88005971A18
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

 

[Golden]

More information needed.

1. Download the .BAT file to your desktop
2. Right-click and 'Run as Administrator'
3. Locate .ZIP file on desktop and upload here.

View attachment 301298

 

[Golden]

Please use Speccy to reveal system temperatures:
http://www.sevenforums.com/tutorials/306654-speccy-advanced-system-information-tool.html

fffff880`0957ee48  fffff880`01008fb5Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [COLOR="Red"][B]atikmpag.sys[/B][/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x8fb5

Determine if an updated driver is available for the installed AMD Radeon HD 6650M video card.

 

[phillgriff]

More information needed.

1. Download the .BAT file to your desktop
2. Right-click and 'Run as Administrator'
3. Locate .ZIP file on desktop and upload here.

View attachment 301298

Here's the upload.

Thanks

 

[phillgriff]

Please use Speccy to reveal system temperatures:
http://www.sevenforums.com/tutorials/306654-speccy-advanced-system-information-tool.html

fffff880`0957ee48  fffff880`01008fb5Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [COLOR="Red"][B]atikmpag.sys[/B][/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x8fb5

Determine if an updated driver is available for the installed AMD Radeon HD 6650M video card.

Here's a txt doc from Speccy. I did two text files as the temperature changed after a bit.

How do I check the driver updates for the graphics card?

 

[Golden]

Temperatures look OK to me.

Navigate here, and fill in your card details:
Download Drivers

Name:	AMD Radeon HD 6650M

 

[phillgriff]

Temperatures look OK to me.

Navigate here, and fill in your card details:
Download Drivers

Name:	AMD Radeon HD 6650M

I used that link but the driver wouldn't install. I had the following error message

"AMD Catalyst Mobility canot be downloaded due to incompatible hardware/software on your computer.

The version of your graphics adapteris not supported.

Please contact your notebook manufacturer for a graphics driver update."

I went to the Lenovo site and downloaded the latest driver which was released in 2013.

 

[Golden]

OK. Lets see if that works.

 

[phillgriff]

I've used the laptop a few times this week and I haven't had any problems. Thanks for your help.

 

[Golden]