BSOD 0x00000074 cant start windows

[Ghosted]

Started up my computer this morning to find that it blue screens on the windows start up logo. I didnt change anything in the BIOS or mess with anything in the system at all that would make it do this. It also blue screens when i try and go into safe mode. I tried start up repair, system restore, system image recovery, last known good start up..... every option available to me but to nothing works. I have tons of data on this computer so a clean reinstall is not an option. Ive been looking all over the web using my other computer to try and find an answer but cant find anything that works.
I get this error on start up
"STOP 0x00000074 BAD_SYSTEM_CONFIG_INFO"

System restore wont work at all and that is always my go to option, it keeps showing "System restore failed while mounting the registry form the restore point. An unspecified error occurred during system restore. (0x800x70020)"


Any suggestions or advice are greatly appreciated

 

[writhziden]

Unfortunately, that error is a big vague. A few things to try. Get into the System Recovery Options again as an administrative user and run Startup Repair three times and see if you are able to boot.

If startup repair does not resolve the boot issues, start the command prompt through System Recovery Options as an administrative user and do the following steps.

1. chkdsk /r c:
2. chkdsk /r d:
3. chkdsk /r e:

 

[Ghosted]

Really sorry about the incredibly late response, didnt really have access to the internet for a while >.>
So i ran the check 3 times and nothing, but what should i be looking for when i type those in command prompt?

 

[Ghosted]

the C check seemed to be quick and i didnt notice anything strange, the D check is running right now and is on the 4th step out of 5 and is going extremely slow

 

[Ghosted]

D has now passed and all seemed fine, but the E check is saying it cannot open volume for direct access

 

[writhziden]

I have updated some of the steps since I gave you those instructions. The following should have been appended to the end:

For any drives that do not give the message:
Windows has checked the file system and found no problems
run disk check again as above. In other words, if it says:
Windows has made corrections to the file system
after running the disk check, run the disk check again.

 

[bryonM]

How much Ram do you have?

This issue may occur if one or more of the random access memory (RAM) modules that are installed in your computer is damaged or if the RAM configuration is incompatible.

To troubleshoot and resolve this issue, remove the memory modules that are installed in your computer, but leave enough RAM to start your computer and run Windows, and then restart your computer.

Bryon

 

[writhziden]

Bryon, can you post the source of that information so the OP knows where it comes from?

Bug Check 0x74: BAD_SYSTEM_CONFIG_INFO shows the error to be registry related. One of our top crash experts usasma suggests that if last known good configuration, system restore, and a disk check do not resolve the problem, the registry is likely corrupted to the point of needing a clean re-install or factory system image recovery of Windows 7.

See 0x00000074 BSOD Index for more information regarding what usasma recommends.

In that event, I can help the Ghosted back up the important data that there is currently fear of losing prior to doing the clean install or factory system image recovery of the system.

 

[Ghosted]

I never saw a message that said 'windows has made a correction to the file system" Ill run them again after work and double check now that i know what to look for. As far as the ram goes I have two 2 GB rams, so should i just remove each one at different times? And if there is at all a way i can back up everything that is on my hard drive without being able to log into the computer i will gladly do that and then just wipe it clean.

 

[Ghosted]

Sooooo i removed one of the ram and booted it up and got the same error, i then put it back and removed the other one and when i turned it on the leds flashed inside the computer and then it didnt start and now the computer is unresponsive to me pressing the power button

 

[writhziden]

Are you able to get the computer to boot up with the RAM that worked before?

I question whether this is a PSU problem now...

 

[Ghosted]

Now even with both RAM back in place my computer will show no sign of live when i try to turn it on

 

[writhziden]

See if you can borrow a PSU from a friend that is similarly rated as your current power supply, preferably the same or better Wattage.

 

[Ghosted]

Got my computer back on, just unplugged everything and cleaned it and it turned on like magic i guess. Still stuck on getting it fixed though, anything else i can try?

 

[writhziden]

Based on the fact that your system would not boot, I suspect this is hardware related. The three prime suspects are: the hard disk, the RAM, and the motherboard in that order. Do you have any information that you need to backup from the hard disk?

 

[Ghosted]

Is there anyway it could be a virus? I just know the night before this happaned i torrented a bunch of music. And yes there are a lot of files i need to backup before i can wipe i clean

 

[Ghosted]

I unplugged my hard dive and plugged my friends in and it still blue screened so does that mean that is has to be the RAM or motherboard

 

[writhziden]

There are BIOS level viruses. If you are concerned this may be exhibiting a hardware failure (which viruses can do), I would recommend starting a thread in System Security - Windows 7 Forums and keeping this thread updated with what you learn or providing a link to your security thread so we know where to look.

As to the possible hardware causes: hardware does indicate it is likely a motherboard or RAM issue. I am still not ruling out the PSU, as well. PSU failures give a variety of symptoms and are difficult to track down; the only surefire way to check them is to replace the suspect PSU with one that is known to work and has a similar wattage.

 

[Ghosted]

Alright I will do that. But we just plugged my hard drive into his computer, and it still blue screened, which doesnt make sense at all because his hard drive BSOD on my comp and my hard drive BSOD on his comp, so does that mean that its a hard drive AND a hardware issue? We are trying to mix and match components and figure out whats causing it but its leading to nowhere

 

[writhziden]

I would suspect that both hard drives will cause blue screens on a different system since the Windows installations are setup for the other computer. The only way to cleanly test would be to find a blank drive and install Windows on it from your machine.