BSOD after I turn Computer NEW Computer on, or whilst sleeping

[TheRealDanny]

New computer keeps blue screening during or after my computer goes to sleep. Was told to upload this, and also it says part of the reason is in the Minidump folder or the Temp folder.

 

[Arc]

New computer keeps blue screening during or after my computer goes to sleep. Was told to upload this, and also it says part of the reason is in the Minidump folder or the Temp folder.

Hi TheRealDanny.

The crash dump (a Stop 0x3B one) is not saying anything in detail about the probable cause of the BSOD).

Test your RAM modules for possible errors.

How to Test and Diagnose RAM Issues with Memtest86+
​

Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
If it does not show any error, enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable
​

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

   Tip

• If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
• If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any.

 

[TheRealDanny]

Already have done many mem tests... Many... and I also took out each individual RAM but none of them were bad.

 

[Arc]

Which tool you used to test the RAM? If you used Memtest86+ as suggested, then how many continuous passes you let it run?

 

[TheRealDanny]

I did use Memtest and ran it over night, nothing came up. In the morning I put the computer to sleep, and about an hour later I turned it on again and it had crashed. Same message came up when I logged in, basically said I blue screened again.

 

[Arc]

OK, then go for driver verifier now.

 

[TheRealDanny]

So it's been a day now and so far there has been no blue screens. How much longer should I wait?

 

[Arc]

If verifier did not catch anything within 24 hours of normal usage, you may turn it off.

If the BSODs continue to occur, we may need to search for the reason elsewhere.

 

[TheRealDanny]

I was going to turn of the verifier in about 5min, but then it froze. It didn't blue screen this time, it just froze. It has frozen before a couple of times, but only in after the computer has been on for an hour (minimum). It usually blue screens after it has been put to sleep or right afterwards. But it did not blue screen whilst the verifier was on.

 

[Arc]

OK, now disable verifier and use the computer normally. If it BSODs again then run the DM tool again and upload the data ... if it can provide something new there.

 

[TheRealDanny]

Have been using the computer normally for the passed 45min and it has frozen 3 times. What could cause it to freeze???

 

[HonorGamer]

Check you temps, https://www.piriform.com/speccy. Make sure nothing is over heating and all the fans are running fine.

 

[TheRealDanny]

Temps are in the 50's but my Core 3 goes to 61 sometimes.

 

[TheRealDanny]

Something happened I dont know what, but it opened up this webpage afterwards. OpenGL message ?lost connection?

 

[TheRealDanny]

Just blue screened again, right after it was in sleep mode, as usual. Can this give you any info? Have the mini dump file but it wont let me put it in the reply.