BSOD after laptop keyboard replaced.

[Graemzy]

Hey

Having a problem with this laptop here. Its an Samsung Notebook NP N102.

It was givin to me to fix, the keyboard had liquid spilled on it so I bought a new one to replace it. When I put the new keyboard in windows loaded up and looked like it was tryin to install the drivers or something fo the keyboard.

Nothing will work on windows, I cant get into exploreer, start menu or any other thing on the computer.

It then goes to BSOD and says somehting about "Bad pool header"

I have tried running in safe mode also and it still crashed to BSOD.

Anyone got any ideas on how to fix this?

Thanks!

 

[Graemzy]

got another BSOD there it said something about win32.sys

its to quick for me to read

 

[Arc]

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

 

[Graemzy]

ok thanks, ill do that if i can get it to run at all, i cant run exploer, start menu, nothing, just frezze before an eventual bsod, ill try tho thanks.

where can i download the diagnostics tool exe?

its ok i see the link now ;D

 

[Graemzy]

ok so i have the tool, problem is i have no way to run it, if i try to open exploerer to open the .exe then the bsod comes back, "bad pool header"

 

[Arc]

Boot into safe mode. Run SF Diag tool as admin, and then perform the rest of the instructions.