BSOD after sleep

[needhelp7]

When I wake up computer after sleep mode all programs are closed and I get the BSOD messsage.

 

[axe0]

Please read BSOD Posting Instructions & How to upload files

 

[needhelp7]

Thanks just did.

 

[axe0]

Please run the DM Log Collector again and upload a new zip, the current uploaded one misses several logs.
You could check if there are

1. 18 .txt,
2. 1 .nfo,
3. 1 or more .dmp,

files present, if this is the case then all logs are present
If there are a few missing, no problem as we can get them manually if required

 

[needhelp7]

New file

 

[axe0]

Let's try following
1. Delete dumps, in Windows Explorer enter %systemroot%\minidump in the addressbalk and press enter, if something pops up regarding privileges issues just click 'continue' and you get access
Delete all dumps with the name starting with '071'.
Then try running the DM Log Collector again.

2. If deleting dumps doesn't help, try running below .bat file as administrator
View attachment 389915

 

[needhelp7]

I'll let you know if problem isn't solved, thanks for your help!

 

[axe0]

A first important step

   Warning

Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Support & Driver Navigator, please remove them as it may cause trouble.

An easy way to get remove these drivers is by using a restore point prior the installation.


Please fill in your system specs

Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
How to fill in your system specs:

 

[axe0]

I'll let you know if problem isn't solved, thanks for your help!

I didn't give any suggestions regarding solving the issues in that post.

 

[needhelp7]

I misunderstood, I thought deleting the dumps was a possible solution. My next action should be?

 

[axe0]

Deleting a few programs, see this post

 

[needhelp7]

I haven't installed any drivers. I've loaded my system specs but I don't know how to access this info, The PSU, cooling and other stuff are NOT mentioned in the tool.

 

[axe0]

To get the specs like PSU, cooling and other stuff (like mouse, keyboard, protection software and monitor), for the hardware part you'll have to check it physically or check where you bought it.

 

[needhelp7]

You need this before you can help me correct? Thanks.

 

[axe0]

Not only for me, for everyone who would like to help you

 

[needhelp7]

Information has been updated.

 

[axe0]

I assume you didn't replace the cooling, so you could fill in 'stock' so we know that one

 

[needhelp7]

Done

 

[axe0]

Your crashes are caused by F-Secure software and Bluetooth driver.
My recommendation is to remove F-Secure and update the Bluetooth drivers.
I do not know where you could update the Bluetooth drivers, but do NOT use any software for updating drivers.
Removal of F-Secure software is required because we need to confirm that it truly is 1 of the causes.

Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffff880`031f6060 fffff800`030db672 : fffffa80`036e6720 fffffa80`036e6660 00000000`00000000 00000000`0000000d : nt!KiSwapContext+0x7a
fffff880`031f61a0 fffff800`030dde9f : 00000000`00000000 00000000`00000001 fffffa80`00000000 fffffa80`036e6660 : nt!KiCommitThreadWait+0x1d2
fffff880`031f6230 fffff880`02415773 : fffffa80`07e5b100 fffffa80`00000000 fffffa80`07e5b000 fffffa80`07e5b100 : nt!KeWaitForSingleObject+0x19f
fffff880`031f62d0 fffffa80`07e5b100 : fffffa80`00000000 fffffa80`07e5b000 fffffa80`07e5b100 fffff800`03255e80 : [COLOR="red"]btfilter[/COLOR]+0x9773
fffff880`031f62d8 fffffa80`00000000 : fffffa80`07e5b000 fffffa80`07e5b100 fffff800`03255e80 fffff880`0428a404 : 0xfffffa80`07e5b100
fffff880`031f62e0 fffffa80`07e5b000 : fffffa80`07e5b100 fffff800`03255e80 fffff880`0428a404 00000000`0000fc57 : 0xfffffa80`00000000
fffff880`031f62e8 fffffa80`07e5b100 : fffff800`03255e80 fffff880`0428a404 00000000`0000fc57 69634d43`00000000 : 0xfffffa80`07e5b000
fffff880`031f62f0 fffff800`03255e80 : fffff880`0428a404 00000000`0000fc57 69634d43`00000000 ffffffff`c000009d : 0xfffffa80`07e5b100
fffff880`031f62f8 fffff880`0428a404 : 00000000`0000fc57 69634d43`00000000 ffffffff`c000009d 00000000`00000000 : nt!KiInitialPCR+0x180
fffff880`031f6300 00000000`0000fc57 : 69634d43`00000000 ffffffff`c000009d 00000000`00000000 fffffa80`07e5b1a0 : [COLOR="Red"]fshs[/COLOR]+0x6404
fffff880`031f6308 69634d43`00000000 : ffffffff`c000009d 00000000`00000000 fffffa80`07e5b1a0 fffff880`0240e881 : 0xfc57
fffff880`031f6310 ffffffff`c000009d : 00000000`00000000 fffffa80`07e5b1a0 fffff880`0240e881 00000000`00000000 : 0x69634d43`00000000
fffff880`031f6318 00000000`00000000 : fffffa80`07e5b1a0 fffff880`0240e881 00000000`00000000 fffff800`0326a588 : 0xffffffff`c000009d

Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`036e6660 fffff800`046e64d0
Debug session time: Wed Jul 20 22:48:19.055 2016 (UTC + 2:00)
System Uptime: 0 days 7:57:32.226

0: kd> lmvm fshs
Browse full module list
start             end                 module name
fffff880`04284000 fffff880`0429e000   fshs     T (no symbols)           
    Loaded symbol image file: fshs.sys
    Image path: \??\C:\Program Files (x86)\Charter Security Suite\apps\ComputerSecurity\HIPS\drivers\fshs.sys
    Image name: fshs.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Mar 11 09:18:18 2016 (56E27F4A)
    CheckSum:         00025B92
    ImageSize:        0001A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

0: kd> lmvm btfilter
Browse full module list
start             end                 module name
fffff880`0240c000 fffff880`024b3000   btfilter T (no symbols)           
    Loaded symbol image file: btfilter.sys
    Image path: \SystemRoot\system32\DRIVERS\btfilter.sys
    Image name: btfilter.sys
    Browse all global symbols  functions  data
    Timestamp:        Wed Aug 20 11:17:17 2014 (53F4679D)
    CheckSum:         0009F1C7
    ImageSize:        000A7000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[needhelp7]

What are the bluetooth drivers for? My HP printer has bt capabilities, could this be the issue? I don't use the bluetooth.