BSOD after using the computer for 30-45m.

[essenbe]

Boozad is correct, capacitors can age and not be able to put out the power they once did. But, again, I'm not saying that is your problem, just that it is possibly the issue.

 

[Tice]

Boozad is correct, capacitors can age and not be able to put out the power they once did. But, again, I'm not saying that is your problem, just that it is possibly the issue.

Alright. Well, just out of interest, why wouldn't the issue occur right as I start my PC? Instead of happening 45 minutes later?

 

[Tice]

Hello?

 

[essenbe]

Sorry for the delay, I must have missed your post. To be perfectly honest, I really don't know. When a power supply starts going bad they can do a lot of different things, and do them in different ways. I don't think I or Boozad said it was your power supply, for sure. We just said it is suspect, because of the brand and because of the amperage. Perhaps it cannot sustain the load placed on it, for an indefinite period of time.

 

[essenbe]

Please post a screenshot of your Disk management http://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html

Also, please post it here using the paperclip icon in the top of the reply window http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[Tice]

View attachment 325185

Thank you for the reply regarding the PSU. I hope that the language in the screen shot won't complicate things too much. It's in Swedish, so feel free to use Google Translate!

I'll be running my memtest now. You mentioned that I should stop the test if errors are found. The problem here is that I'll be running it over night, and won't be able to stop the test if errors occur. Will this cause issues?

 

[essenbe]

No, it will not cause any problems if you continue to run it. The only reason I say that is some people don't know if it gets an error, there is no need to keep running it, it has failed. I can't read Swedish, but, I know what it says, and Disk Management seems to be OK.

EDIT: also be sure to make repair disks and if you don't have one create an installation disk. I'm sure Acer provides a way.

 

[Tice]

I have now ran the memtest for 34 hours, and it resulted with 0 errors and 10 passes.
The PC didn't crash. Therefore, maybe there's something defect with the Windows?

I am lost.

EDIT: I booted Windows in Safe Mode, and waited approximately 1 hour. This resulted in a freeze, but didn't produce a BSOD. I had to forcefully shut the PC down. Yesterday, before I started running the memtest, just after general PC use, I had the same issue; a freeze without any blue screen.

 

[essenbe]

If you would, please run this again http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html I would like to see if there are any changes, Also, please back up all of your personal files to an external source, preferably an external hard drive.

 

[Tice]

View attachment 325419

Why do I need to back up all my personal files to an external storage unit?

 

[Tice]

A more detailed issue description:
Things stop working. I can't open files, or open applications. I can't browse websites, or view online videos. I just experienced the problem, and it stopped functioning (just as usual), and then started functioning again before crashing entirely. Something about a crucial process cancelled.

 

[essenbe]

Have you run all the Windows updates?

 

[essenbe]

Could you also tell me what hard drives you have in your computer. Manufacturer and model?

 

[essenbe]

Would you please check and make sure your computer is set to create small memory dumps http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html follow option 1 #6 or option 2 #2. Then check and see if you have a Mindump file at C:/windows/Minidump

The last dump files are over a month old. I would also like to see a screenshot of device manager with IDE ATA/ATAPI controllers expanded. Next, you should have a driver at the bottom of the IDE ATA ATAPI controllers with either AHCI in the name or Raid in the name. Right click that one, select properties then click on the driver tab and show me a screenshot of that one please.

 

[Tice]

Would you please check and make sure your computer is set to create small memory dumps http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html follow option 1 #6 or option 2 #2. Then check and see if you have a Mindump file at C:/windows/Minidump

The last dump files are over a month old. I would also like to see a screenshot of device manager with IDE ATA/ATAPI controllers expanded. Next, you should have a driver at the bottom of the IDE ATA ATAPI controllers with either AHCI in the name or Raid in the name. Right click that one, select properties then click on the driver tab and show me a screenshot of that one please.

I don't know what harddrives are on my computer.

Regarding the Minidump, the dump failed. When my computer was freezing, my Skype application crashed due to some I/O error. Just a detail.

IDE ATA/ATAPI: Gyazo - 068780c027d9802486844fe98258b6aa.png
Properties - Driver: Gyazo - c9413f7f2bbf39f5b04d7ec60882f7b5.png

I really appreciate you helping me out with this.

EDIT: Yes, I have ran all the Windows updates.

 

[Tice]

In case you missed the notice. *BUMP*

 

[essenbe]

If you will go to device manager, expand disk drives it should tell you the name and model of your hard drives. Also, if you please, would you post your screenshots here. This will show you how. http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html . Also, would you check and see if your computer is configured to create Small Memory Dumps. This will tell you how. Use option 1 #6 or option 2 # 2. Just make sure it says Small Memory Dumps and you have a Minidump folder in C:/Windows http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html . I apologize, I did miss your last post.

 

[Tice]

View attachment 326293

View attachment 326294

View attachment 326295

I have followed your instructions and set it to "Small Memory Dump"", but the memory dump fails during the blue screen and restarts my computer. I do not have a Minidump folder in my C:/ drive.

 

[essenbe]

Do you have a Crucial Msata SSD drive? one of those is a Seagate drive.

 

[Tice]

Do you have a Crucial Msata SSD drive? one of those is a Seagate drive.

I don't know. How do I check?