Solved BSOD and errors when computer cold boots

[dodgy4]

Hi there

I have a computer which when cold boots will come up with windows failed to start... i have tried the startup repair, but that doesn't find anything to fix. If I select continure to boot, it sometimes will BSOD or will boot like nothing has happened...

The BSOD error is 0x0000007e

Is there anyone who can look at this for me?

 

[Dsprague]

Hi there and welcome dodgy4, I had a look at your dump files and right away it became apparent that the problem was caused by your graphics card driver:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88005365af8, fffff880029b2bf8, fffff880029b2450}

[B][COLOR=Red]Probably caused by : atikmdag.sys[/COLOR][/B] ( atikmdag+961af8 )

Followup: MachineOwner

I had a look at the time stamp on the driver and it looks like it may be out of date:

kd> lmvm atikmdag
start             end                 module name
fffff880`04a04000 fffff880`055b7000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    [B][COLOR=Red]Timestamp:        Wed Jul 04 01:16:13 2012 [/COLOR][/B](4FF3D19D)
    CheckSum:         00B618E2
    ImageSize:        00BB3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

you can find and update the driver from here: AMD Graphics Drivers & Software
the simplest option is selecting the box in the left hand corner of the page labeled find your driver.

 

[dodgy4]

Many thanks for that,

I shall update the drivers and see if that solves the issue