BSOD!!! arthur.sys

asfagus

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5-10 bsods while making this thread posting report now pls let me know what else to post
here is the windows report i got and ur sf diagnostic tool zip file
the new winrar file has my windows report and sf zip the tool report
 

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The MSINFO32.nfo file included in the zip is corrupted. Upload a new one.

  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
Is the dongle a TP link one?
 

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The MSINFO32.nfo file included in the zip is corrupted. Upload a new one.

  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
Is the dongle a TP link one?

ok heres the new zip of msinfo.......umm yeah i have a wireless adapter of tp link wn721n but i could not get much drivers for it....is that a problem??..... also i am getting netio.sys bsod error pls fix that too
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
windows 7 ultimate 32 bit
CPU
intel i5 3550 @3.3ghz
Motherboard
gigabyte
Memory
4 gb ram
Graphics Card(s)
radeon hd 6670 sapphire
Screen Resolution
1366*768
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500 gb hdd
PSU
500W
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2 mbps INDIA
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Microsoft Security Essentials
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chrome firefox
umm yeah i have a wireless adapter of tp link wn721n but i could not get much drivers for it....is that a problem??..... also i am getting netio.sys bsod error pls fix that too
That is the problem. The BSODs are caused by athur.sys, the driver used by TP link.
Code:
BugCheck D1, {fd935700, 2, 0, 9b263c0c}

Unable to load image \SystemRoot\system32\DRIVERS\athur.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athur.sys
*** ERROR: Module load completed but symbols could not be loaded for athur.sys
[COLOR=Red]Probably caused by : athur.sys[/COLOR] ( athur+33c0c )

Followup: MachineOwner
---------
And it is old enough.
Code:
9b230000 9b3b4000   athur    T (no symbols)           
    Loaded symbol image file: athur.sys
    Image path: \SystemRoot\system32\DRIVERS\athur.sys
[COLOR=Red]    Image name: athur.sys
    Timestamp:        Thu Oct 06 15:38:32 2011[/COLOR] (4E8D7E20)
    CheckSum:         0017FAEB
    ImageSize:        00184000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try the Beta Version for windows 7 (the second one in the list) from this link: TL-WN721N - Welcome to TP-LINK ....
Published date: 7/24/2013​
Let us know the results.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
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Logitech MK260r
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PMPL Broadband
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Windows Defender + MBAM
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Firefox
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Dell Studio 15" Laptop
umm yeah i have a wireless adapter of tp link wn721n but i could not get much drivers for it....is that a problem??..... also i am getting netio.sys bsod error pls fix that too
That is the problem. The BSODs are caused by athur.sys, the driver used by TP link.
Code:
BugCheck D1, {fd935700, 2, 0, 9b263c0c}

Unable to load image \SystemRoot\system32\DRIVERS\athur.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athur.sys
*** ERROR: Module load completed but symbols could not be loaded for athur.sys
[COLOR=Red]Probably caused by : athur.sys[/COLOR] ( athur+33c0c )

Followup: MachineOwner
---------
And it is old enough.
Code:
9b230000 9b3b4000   athur    T (no symbols)           
    Loaded symbol image file: athur.sys
    Image path: \SystemRoot\system32\DRIVERS\athur.sys
[COLOR=Red]    Image name: athur.sys
    Timestamp:        Thu Oct 06 15:38:32 2011[/COLOR] (4E8D7E20)
    CheckSum:         0017FAEB
    ImageSize:        00184000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try the Beta Version for windows 7 (the second one in the list) from this link: TL-WN721N - Welcome to TP-LINK ....
Published date: 7/24/2013​
Let us know the results.

i put the beta version and got 3 bsods two of which i took pics, third one being a page fault in nonpaged area error i have uploaded the zip having sfc of 2nd one pls tell me anything else u want
 

My Computer

Computer type
PC/Desktop
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Custom build
OS
windows 7 ultimate 32 bit
CPU
intel i5 3550 @3.3ghz
Motherboard
gigabyte
Memory
4 gb ram
Graphics Card(s)
radeon hd 6670 sapphire
Screen Resolution
1366*768
Hard Drives
500 gb hdd
PSU
500W
Internet Speed
2 mbps INDIA
Antivirus
Microsoft Security Essentials
Browser
chrome firefox
Uninstall Net Protector Antivirus by Biz Secure Labs Pvt. Ltd.
Code:
b000f904  9271ee19Unable to load image \SystemRoot\system32\drivers\NPPORTFR.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NPPORTFR.sys
*** [COLOR=Red]ERROR: Module load completed but symbols could not be loaded for NPPORTFR.sys[/COLOR]
 NPPORTFR+0xe19
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Let us know the results.
 

My Computer

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PC/Desktop
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Self Assembled
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Microsoft Windows 10 Pro Insider Preview 64-bit
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Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
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Dell Studio 15" Laptop
i disabled npav and installed microsoft sec. essentials....it was updating and i was dloading mbam and some pics when another bsod came.....its good that it was not arthur.sys but it was something else....i dont know what.... and i was using the tplink adapter only... next boot i uninstalled npav(now)..pls chk why this bsod occured
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
windows 7 ultimate 32 bit
CPU
intel i5 3550 @3.3ghz
Motherboard
gigabyte
Memory
4 gb ram
Graphics Card(s)
radeon hd 6670 sapphire
Screen Resolution
1366*768
Hard Drives
500 gb hdd
PSU
500W
Internet Speed
2 mbps INDIA
Antivirus
Microsoft Security Essentials
Browser
chrome firefox
i disabled npav and installed microsoft sec. essentials....it was updating and i was dloading mbam and some pics when another bsod came.....its good that it was not arthur.sys but it was something else....i dont know what.... and i was using the tplink adapter only... next boot i uninstalled npav(now)..pls chk why this bsod occured
It is not what suggested. Please let us know only when the suggestions are taken.

Disabling will not remove the failing components from the system, and keeping those present there, no further troubleshooting will ever end.
 

My Computer

Computer type
PC/Desktop
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Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
ok i removed it and after a restart i got another arthur.sys....i have both mbam and mce installed and scanned.....pls chk that i have updated the tp link to the beta drivers now im uploading the windows report pls tell me if i need to upload anyhting else
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
windows 7 ultimate 32 bit
CPU
intel i5 3550 @3.3ghz
Motherboard
gigabyte
Memory
4 gb ram
Graphics Card(s)
radeon hd 6670 sapphire
Screen Resolution
1366*768
Hard Drives
500 gb hdd
PSU
500W
Internet Speed
2 mbps INDIA
Antivirus
Microsoft Security Essentials
Browser
chrome firefox
ok i removed it and after a restart i got another arthur.sys....i have both mbam and mce installed and scanned.....pls chk that i have updated the tp link to the beta drivers now im uploading the windows report pls tell me if i need to upload anyhting else
You need to update TP link only. It is not yet updated.
Code:
ab82d000 ab9b1000   athur    T (no symbols)           
    Loaded symbol image file: athur.sys
    Image path: \SystemRoot\system32\DRIVERS\athur.sys
[COLOR=Red]    Image name: athur.sys
    Timestamp:        Thu Oct 06 15:38:32 2011[/COLOR] (4E8D7E20)
    CheckSum:         0017FAEB
    ImageSize:        00184000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
No wonder that it is causing the BSOD.
Code:
BugCheck D1, {c0ec07ee, 2, 0, ab860c0c}

Unable to load image \SystemRoot\system32\DRIVERS\athur.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athur.sys
*** ERROR: Module load completed but symbols could not be loaded for athur.sys
[COLOR=Red]Probably caused by : athur.sys[/COLOR] ( athur+33c0c )
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
got another arhtur.sys while using torrent.. and i have updated arthur.sys myself by replacing it
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
windows 7 ultimate 32 bit
CPU
intel i5 3550 @3.3ghz
Motherboard
gigabyte
Memory
4 gb ram
Graphics Card(s)
radeon hd 6670 sapphire
Screen Resolution
1366*768
Hard Drives
500 gb hdd
PSU
500W
Internet Speed
2 mbps INDIA
Antivirus
Microsoft Security Essentials
Browser
chrome firefox
ok i removed it and after a restart i got another arthur.sys....i have both mbam and mce installed and scanned.....pls chk that i have updated the tp link to the beta drivers now im uploading the windows report pls tell me if i need to upload anyhting else
You need to update TP link only. It is not yet updated.
Code:
ab82d000 ab9b1000   athur    T (no symbols)           
    Loaded symbol image file: athur.sys
    Image path: \SystemRoot\system32\DRIVERS\athur.sys
[COLOR=Red]    Image name: athur.sys
    Timestamp:        Thu Oct 06 15:38:32 2011[/COLOR] (4E8D7E20)
    CheckSum:         0017FAEB
    ImageSize:        00184000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
No wonder that it is causing the BSOD.
Code:
BugCheck D1, {c0ec07ee, 2, 0, ab860c0c}

Unable to load image \SystemRoot\system32\DRIVERS\athur.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athur.sys
*** ERROR: Module load completed but symbols could not be loaded for athur.sys
[COLOR=Red]Probably caused by : athur.sys[/COLOR] ( athur+33c0c )

ok so im posting a picture of what is inside the update folder because there is nothing happening when u update via the device manager method.............pls tell me what file to put wheree
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
windows 7 ultimate 32 bit
CPU
intel i5 3550 @3.3ghz
Motherboard
gigabyte
Memory
4 gb ram
Graphics Card(s)
radeon hd 6670 sapphire
Screen Resolution
1366*768
Hard Drives
500 gb hdd
PSU
500W
Internet Speed
2 mbps INDIA
Antivirus
Microsoft Security Essentials
Browser
chrome firefox

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
i updated but still it is not changing....its 2011 only...but thats nt the problem,the problem is i got a bsod named ndis.sys pls tell what it is i am uploading the windows report pls tell me if u need sfc
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
windows 7 ultimate 32 bit
CPU
intel i5 3550 @3.3ghz
Motherboard
gigabyte
Memory
4 gb ram
Graphics Card(s)
radeon hd 6670 sapphire
Screen Resolution
1366*768
Hard Drives
500 gb hdd
PSU
500W
Internet Speed
2 mbps INDIA
Antivirus
Microsoft Security Essentials
Browser
chrome firefox
i updated but still it is not changing....its 2011 only...but thats nt the problem,the problem is i got a bsod named ndis.sys pls tell what it is i am uploading the windows report pls tell me if u need sfc
Do you know at all what is ndis.sys?
The Network Driver Interface Specification (NDIS) is an application programming interface (API) for network interface cards(NICs).
Source: http://en.wikipedia.org/wiki/NDIS

I guess you dont. Otherwise you would not have argued at this point at all.

Taking this post as the sign of your lack of faith on me, I am hereby unsubscribing from your thread. Albida, mere dost.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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