BSOD at log off screen

[M YANCEY]

Here is the error code Kernell-Power Can you guys help me find why it BSOD at log off. It did it as soon as the log off screen started then it rebooted and it was fine. It is the first time it has did this. Can anybody help me with this issue?

 

[Jonathan_King]

I wouldn't make too much of it unless it is a recurring problem.

If you would like us to take a peek, and see what we can come out with, please upload your dmps. http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

Thanks,
~JK

 

[M YANCEY]

Tell me how I do I get the dump files, or see them??
This is the only time it happend, Almost like it shutdown in the middle of trying to log off..

 

[Jonathan_King]

See the link above for more detailed instructions.

Go to C:\Users\Minidump, and copy all the dmps to say your desktop. Then select all of them and right-click>Send to>New Compressed Folder.

On your next post, you will see a paperclip icon in the editing bar. Click that, and upload the zip file.