Solved BSOD at random - IRQL gt zero at system service

quick215

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So I've started getting BSODs constantly, 4 today alone. They happen at random. The message is IRQL gt zero at system service. After searching the internet a bit, I believe it may have something to do with:

BitDefender
ZoneAlarm (something I had a long time ago, but was removed)


I downloaded and ran adwcleaner which caught about 15 issues, including some old ZoneAlarm, as well as something called Claro, which MalwareBytes had identified as a PUP. I have been unable to complete a MB scan, as it takes so long. I've reach around 1 hour 30 minutes or so before being BSOD'd. My computer also becomes so sluggish that it is nearly unusable while MB is scanning. BitDefender seems to clash with it, thus I try to disable everything I can on it, but still can't get past a BSOD.


It began early this morning. I just moved to a new apartment two days, and have a new router, but that shouldn't matter. The only things installed directly to the computer has been moving various USB's around to different ports that did the auto-install software.

After reading, I thought about running Driver Verifier, but due to the ehhh aftermath of that, I want to work step-by-step with someone before even running it.

I've attached the dump file. Please help.


Edit: I also just noticed this in Event Viewer that hadn't appeared after prior BSODs:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000004a (0x000000007749132a, 0x0000000000000002, 0x0000000000000000, 0xfffff88009b17b60). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 120214-18782-01.


And I also just remembered, the first two successfully completed the physical memory dump at the bottom. The most recent 2 BSODs said "Physical Memory dump FAILED":
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bit2nd Generation Intel® Core™ i7-2630QM, 2.0-2....8,192MB DDR3 1333MHz Dual Channel Memory (16M...nVidia GeForce GTX 560M 1,536MB PCI-Express G...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Sager NP8130 / Clevo P151HM1
OS
Windows 7 Home Premium 64 bit
CPU
2nd Generation Intel® Core™ i7-2630QM, 2.0-2.8GHz, (32nm, 6M
Memory
8,192MB DDR3 1333MHz Dual Channel Memory (16MBs now)
Graphics Card(s)
nVidia GeForce GTX 560M 1,536MB PCI-Express GDDR5 DX11
Hard Drives
500GB 7200RPM (Serial-ATA II 300 - 16MB Cache)
Antivirus
Bitdefender Total Security
Browser
Firefox
Happened again, a Vulnerability Scan on BitDefender had just finished and stated that there were some optional Windows 7 updates, which I was checking and went to hit update, and got BSOD'd. Not sure if it was just a coincidence in timing though. The updates did go through upon restarting my computer.

This is odd and probably not related, but I think a common link across the BSODs has been having my Apatronix speaker plugged into the USB to charge. Don't know if that could cause a BSOD, but I know I have errors and driver language in my Event Viewer related to USB. Just grasping at straws maybe.

Here is a fresh dump log:
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bit2nd Generation Intel® Core™ i7-2630QM, 2.0-2....8,192MB DDR3 1333MHz Dual Channel Memory (16M...nVidia GeForce GTX 560M 1,536MB PCI-Express G...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Sager NP8130 / Clevo P151HM1
OS
Windows 7 Home Premium 64 bit
CPU
2nd Generation Intel® Core™ i7-2630QM, 2.0-2.8GHz, (32nm, 6M
Memory
8,192MB DDR3 1333MHz Dual Channel Memory (16MBs now)
Graphics Card(s)
nVidia GeForce GTX 560M 1,536MB PCI-Express GDDR5 DX11
Hard Drives
500GB 7200RPM (Serial-ATA II 300 - 16MB Cache)
Antivirus
Bitdefender Total Security
Browser
Firefox
I would backup my data and re-install windows. The dump said that the IRQL raised and then the computer got the BSOD.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
What do you mean "the IRQL raised"?

Really hoping to troubleshoot this more than just "reinstalling windows". Do not have a windows disk at my new place, and I've tried doing full backups in the past and they have failed around 44%. Maybe my external hard drive is just screwy, don't know. Really don't want to lose anything or start over reinstalling things if i dont have to.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bit2nd Generation Intel® Core™ i7-2630QM, 2.0-2....8,192MB DDR3 1333MHz Dual Channel Memory (16M...nVidia GeForce GTX 560M 1,536MB PCI-Express G...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Sager NP8130 / Clevo P151HM1
OS
Windows 7 Home Premium 64 bit
CPU
2nd Generation Intel® Core™ i7-2630QM, 2.0-2.8GHz, (32nm, 6M
Memory
8,192MB DDR3 1333MHz Dual Channel Memory (16MBs now)
Graphics Card(s)
nVidia GeForce GTX 560M 1,536MB PCI-Express GDDR5 DX11
Hard Drives
500GB 7200RPM (Serial-ATA II 300 - 16MB Cache)
Antivirus
Bitdefender Total Security
Browser
Firefox
What antivirus do you have?
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
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