Solved BSOD at random situation: 0x0000003B atikmdag.sys

Copas

New member
Local time
11:52 PM
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4
Hi,

I have some random BSOD with my computer, like 3 times a day. This is what the blue screen shows:

STOP: 0x0000003B (0x00000000C0000005, 0xFFFFF8800F2CB35C, 0xFFFFF88006411950, 0x00000000000000000)

atikmdag.sys - Address FFFFF8800F2CB35C base at FFFFF8800F21A000, DateStamp 53ea27d7

I've uploaded the ZIP file asked in the instructions.

Thank you for your help,
Copas.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Edition Familiale Prenium 64 bit
CPU
Intel(R) Core(TM) i3-2310M 2.10GHz
Hiya and welcome to SevenForums!:orb:

You haven't configured dumps. Configure dumps http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Run Display Driver Uninstaller(DDU)
Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again. This is the guide for DDU: http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

Remember to remove Catalyst and only install the graphics driver.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
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100MBit/s down, 20MBit/s up
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Hi, thanks for your answer.
So i've uninstall and install my grahics driver again. However the dumps were activated so it's strange. I have deactivated and reactivated it to see what happens.
No BSOD today, maybe later. i'll upload the zip when i got one.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Edition Familiale Prenium 64 bit
CPU
Intel(R) Core(TM) i3-2310M 2.10GHz
Hmm, snap a picture when the BSOD happens.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
I think the drivers were the problem cause i didn't get a BSOD since i've reinstalled them. I'll wait another day and mark the topic solved if i don't get a BSOD. ;)

Thank you for your help
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Edition Familiale Prenium 64 bit
CPU
Intel(R) Core(TM) i3-2310M 2.10GHz
That's good to hear. No problem, it is my duty to help.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Yeah no more BSOD, thank you. :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Edition Familiale Prenium 64 bit
CPU
Intel(R) Core(TM) i3-2310M 2.10GHz
No problem! It's my duty to help.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
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