I am not that computer savvy. My computer intermittently shuts down, giving me the follow message:
Can anyone help me with what to do?
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 00000000000000C4
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800142562F
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\112713-36878-01.dmp
C:\Users\Karen\AppData\Local\Temp\WER-130120-0.sysdata.xml
Can anyone help me with what to do?
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 00000000000000C4
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800142562F
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\112713-36878-01.dmp
C:\Users\Karen\AppData\Local\Temp\WER-130120-0.sysdata.xml
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- HP
- OS
- Windows 7- 64 bit
- CPU
- AMD Phenom IIx4 810 2.6 ghz
- Memory
- 8 gb
- Antivirus
- forti client
- Browser
- firefox
