BSOD caused by ntoskrnl.exe and random shut downs

qweq22

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5:48 AM
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Hello, i experience bsod with my dell inspiron laptop.it runs windows 7 home basic 64bit.bluescreenview program indicates it is caused by ntoskrnl.exe.besides from that i also experience random shut downs and i think it's because my computer is quite overheating.i archived my dump files to a rar file, please let me know if i have missed any details and i'd highly appreciate any help because reading other topics about ntoskrnl.exe didn't help me a lot.thank you
 

My Computer My Computer

At a glance

Windows 7 Home Basic 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Basic 64 bit
Looks like a bad hard drive.

System Uptime: 17 days 11:59:29.468 17 days eh?

Please back up your stuff before starting diagnostics.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8004da3950, fffffa8004da3c30, fffff80002dd7350}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------

Upload a screenshot using:
:tip: For how to upload a screenshot or file, read here

Test your Hard Drive by running:

Use the System File Checker tool and Run Disk Check:

If you get further chkdsk errors, then it's time to:
- backup your stuff/data
- ensure that you have your recovery disks on hand
- wipe the hard drive with DBAN or KillDisk (both are free - google for them)
- install Windows while connected to the internet
- install all Windows Updates, then install Service Pack 1, then install all Windows Updates that show up
- check Device Manager for any missing drivers - post back here for advice on locating the latest version
- install a free antivirus (DO NOT install an Internet Security Application)
- DO NOT install any other programs/devices/etc until we're finished testing.
- Run the system and attempt to recreate the problem.
Once done testing feel free to install whatever programs you desire - but keep track of what you install (just in case it messes things up). DO NOT have more than one Antivirus or Firewall operating at the same time!
Monitor hardware temperature with system monitoring software like Speccy or HWMonitor:

  • :info: For how to upload a screenshot or file, read here
Code:
[B]*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000006, fffff88000d1c0e9, fffff880062e6778, fffff880062e5fd0}

Probably caused by : [COLOR="Blue"]hardware_disk[/COLOR]

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000006, The exception code that was not handled
Arg2: fffff88000d1c0e9, The address that the exception occurred at
Arg3: fffff880062e6778, Exception Record Address
Arg4: fffff880062e5fd0, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

FAULTING_IP: 
CI!MinCrypK_GetCertAlgId+45
fffff880`00d1c0e9 66394104        cmp     word ptr [rcx+4],ax

EXCEPTION_RECORD:  fffff880062e6778 -- (.exr 0xfffff880062e6778)
ExceptionAddress: fffff88000d1c0e9 (CI!MinCrypK_GetCertAlgId+0x0000000000000045)
   ExceptionCode: c0000006 (In-page I/O error)
  ExceptionFlags: 00000000
NumberParameters: 3
   Parameter[0]: 0000000000000000
   Parameter[1]: 000000000009aa04
   Parameter[2]: 00000000c0000185
Inpage operation failed at 000000000009aa04, due to I/O error 00000000c0000185

CONTEXT:  fffff880062e5fd0 -- (.cxr 0xfffff880062e5fd0)
rax=0000000000000200 rbx=0000000000000000 rcx=000000000009aa00
rdx=0000000000001c50 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88000d1c0e9 rsp=fffff880062e69b0 rbp=0000000000000000
 r8=000007fffffeffff  r9=fffff880062e6aa8 r10=0000000000000000
r11=0000000000000000 r12=fffff8a00000bdd0 r13=0000000000000000
r14=0000000000000000 r15=fffff88002f67f40
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
CI!MinCrypK_GetCertAlgId+0x45:
fffff880`00d1c0e9 66394104        cmp     word ptr [rcx+4],ax ds:002b:00000000`0009aa04=????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  000000000009aa04

EXCEPTION_PARAMETER3:  00000000c0000185

IO_ERROR: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.

BUGCHECK_STR:  0x7E

EXCEPTION_STR:  0xc0000006_c0000185

FOLLOWUP_IP: 
+45
00000000`0009aa04 ??              ???

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware_disk

IMAGE_NAME:  hardware_disk

DEBUG_FLR_IMAGE_TIMESTAMP:  0

STACK_COMMAND:  kb

FAILURE_BUCKET_ID:  X64_0x7E_IMAGE_hardware_disk

BUCKET_ID:  X64_0x7E_IMAGE_hardware_disk

Followup: MachineOwner
---------

[/B]
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
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