BSOD code a

[robert93436]

hi im new here i keep on getting this blue screen like once every other month i've been tryin looking around to see what's causing it but no luck i have an attached minidump file with my post

BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002E94734
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

 

[robert93436]

and i haven't changed any hardware on my laptop, im wondering if its memory related

 

[Arc]

According to Carrona.org, STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility.

And, here it is Norton.

fffff880`03fb24f8  fffff880`041769f0Unable to load image \??\C:\windows\system32\Drivers\SYMEVENT64x86.SYS, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
 SYMEVENT64x86+0x269f0[/COLOR]

And Again .... Norton!

fffff880`03fb2498  fffff880`043682e0Unable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.0.145\Definitions\BASHDefs\20120928.001\BHDrvx64.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for BHDrvx64.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
 BHDrvx64+0x1372e0[/COLOR]

And yet again ... Norton!

fffff880`03fb2168  fffff880`02e02ab8Unable to load image \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for EraserUtilRebootDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for EraserUtilRebootDrv.sys
 EraserUtilRebootDrv+0x2ab8[/COLOR]

My suggestion is to uninstall Norton using Norton Removal Tool.

For security, use Microsoft Security Essentials - Free Antivirus for Windows, with windows inbuilt firewall and free MBAM as on demand scanner.

Let us know the results.