BSOD - Dell Inspiron

richardb09

New member
Local time
8:21 PM
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Working on my daughters computer and she's getting the BSOD when booting normally. It gets to the login screen and accepts the password and about 2 minutes later it blue screens. Any help would be greatly appreciated.

Rich
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell - Model N5010
OS
Windows 7 Home Premimum - 64 bit
CPU
i3 M350
Memory
4G
Graphics Card(s)
Intel HD
Antivirus
Norton
Browser
IE
Welcome to SF Richard :) .

The bugchecks appears to be caused by Symantec Endpoint Protection Firewall, please
uninstall it and only if you don't have any any other protection (A/V software)
I recommend using a light configuration of AVG (to test the system's stability if nothing else).

using a stripped version of AVG
and see how it goes for about a week or so.

:ar: Installing AVG:

  1. Download AVG.
  2. Follow these settings when installing:
AVGins1_zpsc344150d.jpg
AVGins2_zpsd4d7a190.jpg
AVGins3_zps2029c70c.jpg

Let us know how it goes.
 

My Computer

Computer type
PC/Desktop
OS
Windows 10
CPU
Intel Core i5 3570K
Motherboard
Asus P8Z77V-PRO
Memory
16GB 1600Mhz G.Skill
Graphics Card(s)
Gigabyte GTX 970 G1-Gaming
PSU
Seasonic 1000W Platinum
Case
Fractal Design Define R4
Cooling
Noctua NH-D14
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